
Autohaus BMW
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Car Purchase This is the fifth BMW we have purchased from Karen Lowery since 2001. She makes buying a car so easy and enjoyable for us. She is the only name that This is the fifth BMW we have purchased from Karen Lowery since 2001. She makes buying a car so easy and enjoyable for us. She is the only name that comes to mind when we are ready for a new purchase. We actually followed Karen from the dealership she worked at prior to joining Autohaus. This most recent purchase decision was made in one day...because of Karen! More
Great Experience This was my first Autohaus purchase. It was a pleasant experience from start to finish. I researched the car that I wanted, popped in at random time This was my first Autohaus purchase. It was a pleasant experience from start to finish. I researched the car that I wanted, popped in at random times and asked for test drives. No big deal. No annoying pressure. When my husband and I were ready to actually purchase the car, we went in, agreed on a price and were done in a couple of hours. I love my car. I am happy with the price we paid and we got great service from Bob. What more could you ask for? More
As always, awesome service from Greg Issit First of all, Greg got me right away. He always manages to fit me in, although he is very busy. When I call, he knows me by name and which car I drive First of all, Greg got me right away. He always manages to fit me in, although he is very busy. When I call, he knows me by name and which car I drive. How many people do that? He's super friendly and treats me as a friend. He is very thorough when explaining things to me in a way a layperson can understand. Next, he gets me a loaner right away, I don't even have to wait. Then, he calls me regularly to give me updates on the progress of the service/repair. Then he lets me know exactly when my car is ready and I'm in and out just like that. I can't recommend Greg enough, and it's his fantastic service that keeps me coming back. Please let him know how much I appreciate it. Thanks, Calvin W. Smith More
Greg Issitt: A friendly & knowledgeable BMW Service Advisor I recently needed some service performed on my 2000 BMW 323i and called the service department at Autohaus BMW. I spoke with Mr. Issitt, who was real I recently needed some service performed on my 2000 BMW 323i and called the service department at Autohaus BMW. I spoke with Mr. Issitt, who was really great to work with. He made an appointment at a time that was convenient for me and knew exactly what I was describing when I explained my service problem. I was able to wait for my car and the service appointment didn't take a long time. The charges for the service were reasonable and I didn't get the feeling the dealership was trying to sell me work that I didn't really need. I would definitely recommend Autohaus for service and Greg Issitt as an advisor. More
My car buying experience Joe Bauer Joe Bauer is a top notch employee. My husband is in Afghanistan and I flew to Autohaus to buy him the car of his dreams. I am a very busy Joe Bauer Joe Bauer is a top notch employee. My husband is in Afghanistan and I flew to Autohaus to buy him the car of his dreams. I am a very busy person and Joe could not have been more helpful. From our first conversation about this particular car, to our last interaction, Joe was first class. He picked us up from the airport as my son and myself flew in to look at the car and to buy it, my son didn't even have a chance to sit down outside of the airport and Joe was there. He has been informative, honest and these things alone make him stand out as an excellent employee, especially in this line of business. He has followed through with phone calls to make sure that my son and myself got back to Colorado safely . I never felt pressured through any of this process and Joe made me feel like a valued customer from day one. I would highly recommend this dealership and Joe to anyone who is looking for a car. Sincerely and A VERY HAPPY CUSTOMER, Gretchen Noce More
Leasing Experience I had a very good experience leasing my BMW. Dennis Schaffner was extremely helpful and answered all my questions patiently. I haven't done a lot of I had a very good experience leasing my BMW. Dennis Schaffner was extremely helpful and answered all my questions patiently. I haven't done a lot of car shopping by myself but I love my car and feel like I was treated very well. More
Excellent service advisor - worth a visit to I have worked with Linda Schaefer for close to 15 years now, starting at another dealership who instituted some very customer-unfriendly warranty serv I have worked with Linda Schaefer for close to 15 years now, starting at another dealership who instituted some very customer-unfriendly warranty service policies which drove me away, and again now for the past few years at Autohaus BMW. I was delighted when she transferred dealerships. I've always been able to count on her for level-headed advice and she's been more than willing to accommodate odd work schedules or last-minute things that pop up in life. Highly recommended. (And to be fair to the other service advisors at Autohaus, they're all great stand-up folks you can trust completely, you just get comfortable with people you have a good history with). More
excellent service and sales team Linda, Chris Buie, excellent service and sales team Linda, Chris Buie, Dennis and Rick are top flight, other service advisors are great also treated with respect by e excellent service and sales team Linda, Chris Buie, Dennis and Rick are top flight, other service advisors are great also treated with respect by entire dealership team More
First off - let me say that I am a BMW enthusiast. I've owned BMW's for over 30 years so I am well-grounded in the brand, the BMW ownership experience, and the automobiles - in quite fine detail. I've owned BMW's for over 30 years so I am well-grounded in the brand, the BMW ownership experience, and the automobiles - in quite fine detail. The car that I brought into Autohaus is a low mileage, mint condition 2006 M3. This car is very important to me - so the decision on where to take it for service was a studied and deliberate one. The service that I experienced on this visit to Autohaus (April 4th 2014) was absolutely outstanding - and believe me, I am extremely particular. Chris Clem did a fantastic job coordinating the service - taking an ownership interest to ensure that the car was handled with great care and that the service was accomplished in a thorough fashion. My sense through the experience was that Chris is a car enthusiast himself, and therefore has a very intuitive sense of what a customer who is an enthusiast expects from a service perspective. Consequently you don't have to spend a lot of time explaining what you expect to Chris - he immediately just "gets it." The value and quality of this approach to me is in keeping with the value and quality of the vehicle itself. Bottom line - the service experience could not have been handled better. I am very satisfied with Chris's work, with the quality of work done by the BMW technician (this was an expert and skilled professional for sure), and Autohaus overall. Very highly recommended! More
I recently purchased a pre- owned 2011 BMW Z4. My experience was very positive. Victor Richards has been our loyal contact at Autohaus BMW for many years. He is a extraordinary employee who is always experience was very positive. Victor Richards has been our loyal contact at Autohaus BMW for many years. He is a extraordinary employee who is always knowledgeable and goes above and beyond to meet our needs. Our salesperson for this purchase was Joe Bauer. Joe was professional, competent and conducted business efficiently. His pleasant demeanor and attention to details made for a seamless transaction. I was highly impressed with this young man. I would also like to mention Rick Riccio and Chris Buie. Rick did a great job with the final paper work and Chris gave a thorough tutorial on the iDrive. I have done business with Autohaus since 1992, and have always been impressed with the staff and services provided. I am a well satisfied customer and am pleased that Autohaus continues to be a top-notch dealership . More