Autohaus BMW

what a great service experience I bought my BMW from a different dealer so I was expecting the service experience to lack luster but wow was I wrong. from the moment I drove in the I bought my BMW from a different dealer so I was expecting the service experience to lack luster but wow was I wrong. from the moment I drove in the staff was incredible starting with the greeters to jennifer burke the adviser who was so accommodating and excellent in explaining to me what work was bring performed to my car and why. I will definitely be coming back to see her for my next service More

Impeccable Customer Service We have dealt with Bob Dedert in sales for many years. His knowledge, skills and customer service is what keeps us coming back. We have always felt We have dealt with Bob Dedert in sales for many years. His knowledge, skills and customer service is what keeps us coming back. We have always felt cautious with buying cars at dealerships. When we started doing business with Bob Dedert at Autohaus BMW, we are no longer cautious. He is very honest and will work to fit you in a vehicle that actually fits your needs and not based on a sale. Service is awesome as well. You cannot find a better service department on the entire St Louis Area! More

Always easy Autohaus always makes my service visits easy. Chris did a great job keeping me in the loop as work progressed and also found a way to save me money, s Autohaus always makes my service visits easy. Chris did a great job keeping me in the loop as work progressed and also found a way to save me money, so I'm very satisfied. More

BMW Review After visiting Newbold BMW, we then visited Autohaus. After the excellent service and attention we received from Renard LaShane, we did not feel the n After visiting Newbold BMW, we then visited Autohaus. After the excellent service and attention we received from Renard LaShane, we did not feel the need nor the desire to return to Newbold, even though Newbold is closer to us. Renard was very knowledgable, helpful, honest and friendly and we couldn't be happier with the service we received or our new car. Thank you! More

Pleased. I have been impressed with Autohaus BMW; and I found Jennifer Burke, my Service Advisor, to be knowledgeable, helpful and friendly. This dealer's fac I have been impressed with Autohaus BMW; and I found Jennifer Burke, my Service Advisor, to be knowledgeable, helpful and friendly. This dealer's facilities are very impressive. More

Great Experience I have been doing business with Autohaus for 4 years because of their reputation, I have owned 2 BMW’S. I would recommend my service advisor Dan Wi I have been doing business with Autohaus for 4 years because of their reputation, I have owned 2 BMW’S. I would recommend my service advisor Dan Wirick as he has always been thorough and professional. He meets my service needs and does a great job! More

Dan's the man Dan Warick is remarkably responsive whenever we have a service request. He makes us feel we have specialized attention and are valued as a customer Dan Warick is remarkably responsive whenever we have a service request. He makes us feel we have specialized attention and are valued as a customer More

Great customer service! I purchased my car from Autohaus 8 years ago and have been taking it there for service ever since. My service advisor, Chris Clem, makes everything s I purchased my car from Autohaus 8 years ago and have been taking it there for service ever since. My service advisor, Chris Clem, makes everything so easy. Scheduling an appointment at a time that is convenient for me is a breeze and when I have something wrong with my car that needs immediate attention he manages to get me appointment that day. As soon as I arrive I'm greeted by several different people who are always so nice and helpful. Chris tells me what service is due for my car, explains my options, pricing and helps me figure out on which repairs my money will be best spent during that visit. If I need one, he always has a loaner car available for me which makes taking my car in for service even more convenient. My time is never wasted when I bring my car in for service, I'm always in and out and on my way as efficiently as possible without feeling like I'm being rushed out the door. Chris always calls me as soon as my car is ready for pick up instead of at the very end of the day like some other places do. This allows me time to pick up my car at my convenience. At no point in my service visit am I kept waiting, from drop off to assessment to pick up and payment everyone is very attentive and friendly. Before my car is returned to me it is always washed and vacuumed which is a nice perk. I highly recommend Autohaus Service Department and definitely ask for Chris. More

Mike Crader Excellent, friendly, responsive and attentive as always. Mike's the reason i keep going back to Autohaus. He took excellent care of what turned out Excellent, friendly, responsive and attentive as always. Mike's the reason i keep going back to Autohaus. He took excellent care of what turned out to be an expensive but necessary repair. More

Car Purchase This is the fifth BMW we have purchased from Karen Lowery since 2001. She makes buying a car so easy and enjoyable for us. She is the only name that This is the fifth BMW we have purchased from Karen Lowery since 2001. She makes buying a car so easy and enjoyable for us. She is the only name that comes to mind when we are ready for a new purchase. We actually followed Karen from the dealership she worked at prior to joining Autohaus. This most recent purchase decision was made in one day...because of Karen! More