Autohaus BMW

Linda Schaefer and the Autohaus service team are exceptional Linda Schaefer and the Autohaus service team provide exceptional service. Six years ago, based on information obtained from the BBB, I selected Autoh Linda Schaefer and the Autohaus service team provide exceptional service. Six years ago, based on information obtained from the BBB, I selected Autohaus to service my then 2006 330i BMW--not purchased at Autohaus. (Purchased a BMW from Autohaus in 2014) I never regretted my decision. I appreciate the sincere personal attention, integrity and quality service that I receive each time. Linda Schaefer and the Autohaus technicians are the best. Due to Linda's integrity, professionalism and sincere interest in her customers, as well as, the integrity and expertise of the technicians, I can finally say that bringing my car in for service is no longer a dreaded experience. This comes after eight new cars and over thirty years of experience with dealerships. Linda makes sure that any and all concerns I have about the car are addressed. It is very comforting to know that I never have to worry about unwarranted repairs. More

Consistent Service We have now had 6 BMW's from 3 different deal ships in St. Louis and this dealership and the teams are by far the best we have experienced. We have h We have now had 6 BMW's from 3 different deal ships in St. Louis and this dealership and the teams are by far the best we have experienced. We have had a consistently client centered approach from the service team (all are great but Chris Clem is our pick) and the sales team seems just as consistent though we have started our experience with Bob Dedert and will look to him in the future. Great overall experience! More

Autohaus is absolutely the best place to buy a BMW in StL Great people, great service, and great experience! Don't go anywhere else in StL to buy your next BMW! Bob, Alicia, and Chris are the best! Great people, great service, and great experience! Don't go anywhere else in StL to buy your next BMW! Bob, Alicia, and Chris are the best! More

Great service experience with BMW Autohaus Autohaus has a richly deserved reputation of exceptional service for good reason. The people who work there have great attitudes and are true professi Autohaus has a richly deserved reputation of exceptional service for good reason. The people who work there have great attitudes and are true professionals. I have worked with Linda Schaefer for years and would not even consider going anywhere besides Autohaus for service on my BMW for that very reason. Linda is always cheerful and ready to help. I cannot sing her praises enough. Not only is she very knowledgeable and proficient, she is a joy to work with. The dealership offers a loaner car when available, should I need it. Autohaus is very clean with an open airy design. The techs who work on the vehicles are the best in town. If you choose to wait for your car to be serviced, Autohaus provides a very comfortable customer waiting area stocked with fresh fruit and drinks. The cashier is always friendly and my paperwork is always in order and quickly processed. My car is always washed and ready to go after service. More

2016 X3 Modern user experience with BMW ultimate driving machine is the best experience I had at Autohaus BMW. They have a comprehensive selections and my sa Modern user experience with BMW ultimate driving machine is the best experience I had at Autohaus BMW. They have a comprehensive selections and my sales advisor, Renard LaSane, is able to adapt customer's buying habit and methods and close the sale as customer expected. You will enjoy building long term relationship with Renard. More

My New BMW Z4 and the Genius Program Recently purchased a new Z4 from Autohaus and the experience could not have been better. Karen Lowery was great to work with and Chris Buie was amaz Recently purchased a new Z4 from Autohaus and the experience could not have been better. Karen Lowery was great to work with and Chris Buie was amazing in making all the technology so easy to understand. What a great idea to have a second go through on all the bells and whistles of this beautiful car. More

extraordinary service experience The service at Autohaus has always been a first class experience and my recent visit resulted in a much better result than I expected. I came in with The service at Autohaus has always been a first class experience and my recent visit resulted in a much better result than I expected. I came in with an engine problem without an appointment after the July 4th holiday, Greg had me in and out in a service loaner in 10 minutes! Later I spoke with BMW National Customer Service explaining my problem and that the car was slightly out of warranty. BMW expedited the review and spoke with Service Manager Victor Richards who went above and beyond my expectations with the engine issue. Greg followed up, keeping me informed about every step in the Autohaus/BMW solution. The result was one very pleased customer! Thank you Greg and Victor More

Awesome Experience My previous car from a different dealership was having major problems. That dealership made little effort to get me out of that car and into a diffe My previous car from a different dealership was having major problems. That dealership made little effort to get me out of that car and into a different car. A friend, who also purchased a vehicle from Brett, referred me to Brett. He listened to my problem, help med to determine what vehicle I wanted to get into and was able to make it happen. Purchasing a vehicle through Autohaus BMW and Brett was a quick, awesome and straightforward experience. More

Plaza bmw will never get my business again id say i am a seasoned bmw owner, i always took my car to plaza, but ever since they have been under new management, the service is terrible their tur id say i am a seasoned bmw owner, i always took my car to plaza, but ever since they have been under new management, the service is terrible their turn over rate is outrageous and no one is on the same page! the service advisors do not communicate with you as much as they promise to. in addition to the fact that they never have loaner vehicles. AutoHaus is absolutely outshining any bmw dealership available , my service advisor is Patti K. she's such a doll and is extremely knowledgable, she got me AND my husband into a loaner vehicle both of our bmw's were due for service. the technicians went above and beyond to correct all issues and even made us aware of upcoming service. my car was given back to me clean from the inside out, and patti called me every day during the week that they had my car. More

Excellent Customer Servive Service advisor Mike Crader is a sterling example of what customer should be. He is always pleasant, efficient and professional. I've dealt with Mike Service advisor Mike Crader is a sterling example of what customer should be. He is always pleasant, efficient and professional. I've dealt with Mike for over 20 years and he is one of the reasons we keep going back to Autohaus for our BMW. More