Autohaus BMW

First class service! Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and Autohaus BMW has the best facility and staff, hands down. I've owned 5 and tried several dealers, but none compare to the friendly, professional and high integrity treatment you get at Autohaus. My Service Rep Linda Scheafer is the absolute best...extremely knowledgable and makes sure I get the right things done at the right time with clear explanations...I trust her to take good care of my 535i and Z4M and she does. From the check in guy, to sales, parts and check out...everyone at Autohaus makes me feel like I'm in the right place. More

Experience with BMW diagnostics I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns unt I have had a great experience with my 2009 6-speed manual 328i. Bought it new from Isringhausen when I lived in IL and have had no major concerns until recently when it was idling strangely on off-ramps and in slow traffic and surging on the highway. Took it to a local import specialist within walking distance who helped with AC performance, yet who told me a BMW dealer would be better able to diagnose the idling/surging weirdness. Autohaus was great! They reassured me that without a 'check engine' light, I'd be okay to get my car in a few days later and then they promptly diagnosed and fixed the engine performance issues. Autohaus has loaners, which is very helpful to not have the extra step of getting a rental. Plus, great incentive about what awaits me next time I am looking for a new BMW! More

Phenomenal customer service I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel I have never experience customer service to this degree. Linda Schaefer, m Service aAvijsor was wonderful.. She was friendly, engaging, made me feel welcome, and that I was in a trustworthy place. Later, when she explained to me what was going on with my car, she was knowledgable, precise, and considerate of of concerns. I enjoyed having a female service advisor for a change. I was quite impressed with her knowledge of the engine as well. She cared.and she was genuine. I was brought to meet the auto mechanic, Dan, who had working diligently on my car. He showed me everything that was going on and explained what he was seeing and doing in complete detail I felt like he was a neurosurgeon and my car was his private patient. I was offered a beautiful brand new loaner car while my car was being serviced. All the way, I was treated like a VIP customer. More

Genius Help Chris was informative, friendly and very patient - no question from me was too stupid!!! The cars are very engineered- it is great to have someone av Chris was informative, friendly and very patient - no question from me was too stupid!!! The cars are very engineered- it is great to have someone available to explain all the features. We had a very good initial tutorial upon delivery, but we had many more questions after driving the car for a while. This is a great service, and Chris was great! More

Dan Wirick was outstanding Dan Wirick was truly outstanding.I would say he has been the most attentive Service Writer we have ever dealt with. We'll be back!! Tom Dan Wirick was truly outstanding.I would say he has been the most attentive Service Writer we have ever dealt with. We'll be back!! Tom More

service experience Excellent experience, attention to detail, and great follow-up. I have used Dan Wirick for 20 years as a service writer...always go the extra mile. Excellent experience, attention to detail, and great follow-up. I have used Dan Wirick for 20 years as a service writer...always go the extra mile. More

Professional I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside I love coming here when I have car problems, I love that they give you a loaner car while there working on yours. Good atmosphere to be around inside and out. I give AUTOHAUS BMW two thumbs up! More

A great approach for such an important purchase Joe Bauer has a great "none pushy" approach in his personal style of connecting people with the kind of car that they would really like. The rest of t Joe Bauer has a great "none pushy" approach in his personal style of connecting people with the kind of car that they would really like. The rest of the folks at Autohaus BMW were pleasant to deal with in the process of purchasing the car. I liked the professional and informational treatment I received from Alicia Botsch in taking delivery of the vehicle. I would recommend the folks at Autohaus BMW for your next purchase of a car. More

Great to work with Excellent service, would definitely recommend. Brett's knowledge of BMW made the buying process fun and the selection of vehicles was worth driving al Excellent service, would definitely recommend. Brett's knowledge of BMW made the buying process fun and the selection of vehicles was worth driving all the way from MN. More

Brett Midgley- a genuine pleasure to work with! Brett Midgley is a genuine pleasure to work with, and the very reason I shop at Autohaus. After disappointing experiences at another St. Louis BMW dea Brett Midgley is a genuine pleasure to work with, and the very reason I shop at Autohaus. After disappointing experiences at another St. Louis BMW dealer, I gave Autohaus a try, and it is one of the best decisions I have ever made. Brett’s knowledge of BMW’s is incredible, and his professionalism is surpassed only by his attention to detail. He is amazingly helpful every step of the way, from the first phone call through the final delivery. Brett makes buying a BMW a truly extraordinary experience! More