Autohaus BMW

I had the pleasure of working with Karen, Dennis and Rick this week to purchase my new BMW X5. This was the second vehicle I have purchased from Autohaus, and just like the first time my experience was outs this week to purchase my new BMW X5. This was the second vehicle I have purchased from Autohaus, and just like the first time my experience was outstanding. Including the test drive, negotiation, paperwork and delivery, the entire process was low stress and efficient. Autohaus makes buying a new car fun! Thanks! More

Brought in my Z4 to BMWAUTOHAUS for a few repairs. From the moment I stepped in they have been VERY helpful to me, they gave me a loaner vehicle and provided me with great customer service! I also felt ver the moment I stepped in they have been VERY helpful to me, they gave me a loaner vehicle and provided me with great customer service! I also felt very fortunate to have Jennifer Burke as my service advisor. Very friendly and respectful. She thoroughly explained to me what was going to be repaired on my car, and if I didn't understand something she took her time to educate me on the specific repair. My experience with her customer service was beyond amazing; going all the way from friendliness to phone call updates regarding my vehicle. I highly recommend BMW AUTOHAUS AND Jennifer Burke as a service advisor! Overall, great experience! More

My dealer of choice since 1985. They are without peers in the industry. From the moment I pull in until I leave, I'm pampered. the industry. From the moment I pull in until I leave, I'm pampered. More

Chris Clem was great to work with. I am retired from the automotive service industry and I very much appreciated Chris's professional and knowledgable service. The work was completed when promised and it w automotive service industry and I very much appreciated Chris's professional and knowledgable service. The work was completed when promised and it was a pleasure to work with him. I would definitely request Chris again. More

My new purchase experience with Joe Bauer was phenomenal! Joe listened carefully (and patiently I might add) to my requirements and expended a great deal of energy finding the perfect vehicle for me. He wa Joe listened carefully (and patiently I might add) to my requirements and expended a great deal of energy finding the perfect vehicle for me. He was receptive to all of my inquiries both before and after the sale and even helped with a warranty refund situation that had nothing to do with the new car sale. In summary, Joe exhibited exemplary customer service and responsiveness and I would proudly refer him to any of my friends in the market for a new BMW. Thanks Joe! Pamela Westbrooks-Hodge March 18, 2014 More

I have been a BMW customer for a number of years and have never had a better experience with any salesman/dealership than when I purchased my latest BMW from Bob Warner at Autohaus! never had a better experience with any salesman/dealership than when I purchased my latest BMW from Bob Warner at Autohaus! More

This is the 3rd car I have purchased from Karen. She's gone above and beyond each and every time. I'm very happy and will be back to purchase my 4th BMW from her in a few years. She's gone above and beyond each and every time. I'm very happy and will be back to purchase my 4th BMW from her in a few years. More

This is my third auto experience with Autohaus, service on one purchased elsewhere, and purchase of two through Renard Lasane; one new and one used. All my experiences have been first rate. Convenient, co on one purchased elsewhere, and purchase of two through Renard Lasane; one new and one used. All my experiences have been first rate. Convenient, considerate, comfortable every time. Responsive to questions, easy to deal with, direct and to the point. Friendly, personable, and honest in dealings. The price I was quoted was fair and reasonable. I rate my experience very high because of these factors. I have had experiences with two other BMW dealerships in the St. Louis area and I would definitely recommend Autohaus as superior in every way to those. More

A few years back I had stopped by the AUTO HOUSE BMW dealership to pick up parts for a BMW that I had purchased off of Craigslist. The staff of the parts department were so helpful and nice to me even t dealership to pick up parts for a BMW that I had purchased off of Craigslist. The staff of the parts department were so helpful and nice to me even though I did not buy the car from the dealership that I was picking up parts for. This really stuck in my mind. After picking up my parts and driving through the parking lot to exit, I noticed a BMW 650i and I knew this was the car for me. This is when I met Joe Bauer, he walked from the showroom out to the parking lot with a giant book of information, and I don't mean a book literally, but a book of knowledge that he has in his mind. Joe seemed to know everything about every vehicle on the parking lot. After talking with Joe about the vehicle he only backed up my feelings that this was the car for me, but with no pressure to purchase it. As I walked through the building to complete the deal I met more knowledgeable and intelligent staff of the Autohaus BMW team. Remembering my first time ever coming to the dealership to pick up parts it seemed to be impossible to walk the property of the Autohaus BMW dealership without encountering someone with a warm greeting and a pleasant smile. After owning my 650i for a short time and never needing service I decided I wanted to upgrade to a more roomy but still sporty vehicle the X6 M . The thought of how pleasant the team of the Autohaus BMW dealership were when purchasing my current vehicle, left me with only one solution, I had to return for the next one. So again I returned to the dealership only to find the same pleasant staff, and at that moment I knew that this was no act and these people are genuinely the best. I met with Joe and once again he assured me that this was the car for me with no pressure to purchase it. I could go on and on about how wonderful these guys are but until you go into the Autohaus BMW dealership, you can only read about my awesome experience with the entire team, and Joe Bauer is the best in his class. More

This is the third time that we have purchased / leased a BMW from Karen. She is always very friendly and helpful. She is knowledgable of the various vehicles and is always willing to go the extra mile to BMW from Karen. She is always very friendly and helpful. She is knowledgable of the various vehicles and is always willing to go the extra mile to ensure we have the information we need to make a decision. Karen is the reason that we come back to Autohaus BMW. More