Autohaus BMW

Great Experience The check engine light came on in my BMW. Though I didn't have a service appointment, Linda Schaefer got me right in. The problem was the gas cap seal The check engine light came on in my BMW. Though I didn't have a service appointment, Linda Schaefer got me right in. The problem was the gas cap seal. It was all handled under warranty. It only took one day. I picked up my car all washed, clean and repaired the next day. The whole crew at Autohaus is first rate. It is always a pleasure to work with Linda Schaefer. She is always on the ball, very upbeat and personable. She knows BMWs and she knows her clients and treats them like family. More

Excellent Dealership Excellent service and sales experience. They go through the process and thoroughly explain the complicated technical systems. Explained download of Excellent service and sales experience. They go through the process and thoroughly explain the complicated technical systems. Explained download of phone contacts, audio system and demonstrated the numerous features. More

Road Noise Went to Autohaus to resolve a "road noise" issue. Fortunately it was only tire wear, as my car was out of alignment. I worked with Chris Clem, as he Went to Autohaus to resolve a "road noise" issue. Fortunately it was only tire wear, as my car was out of alignment. I worked with Chris Clem, as he knows me and knows my car. I like to work with the same person all the time. It really helps make the process run smoothly. Chris has a great memory and is awesome at communicating updates. They set me up with a nice 4 series loaner and I got my car back quickly. As always, I highly recommend the service department at Autohaus- and I always ask for Chris. Job well done! More

Patti Kupfer - great as always I only work with Patti Kupfer in service now for my car. She is always professional and flexible considering I always need a loaner car for my three I only work with Patti Kupfer in service now for my car. She is always professional and flexible considering I always need a loaner car for my three boys in car seats. She calls and checks in and is all around great. I highly recommend Patti and will continue to see her for a long time coming. More

Excellent dealership experience Manager Eric Fultz helped guide our car deal to closure as we wavered between two competitive car dealership purchases. His knowledge and desire to wo Manager Eric Fultz helped guide our car deal to closure as we wavered between two competitive car dealership purchases. His knowledge and desire to work with us, sold us on the BMW. He was an excellent manager, and knew when to step in and save a sale that was about to go a different direction. Our buying experience, thanks to Eric, was wonderful. Genius, Chris Buie masterfully explained the many layers of BMW technology. His guidance through the various topics- navigation, music, etc. was clear and easy to follow. He answered questions in a relaxed manner, and invited us to make any additional appointments needed for questions that might come up in the future. Alisha also did a wonderful job immediately following our purchase giving us a quick overview of the car so we were comfortable driving off the lot. Great dealership thx to this talented sales team!! More

Patti Kupfer...A professional service writer Patti Kupfer was so professional and kind. She is so knowledgeable of the BMW product and would go above and beyond to answer my questions and make su Patti Kupfer was so professional and kind. She is so knowledgeable of the BMW product and would go above and beyond to answer my questions and make sure i was satisfied. Patti took the time out to make sure I understood the problem and the fix of my 2002 BMW 745LI. I get this service with every visit. Thanks Patti!! More

Easiest and best buying experience Brett and Rick were fantastic to work with. They made my buying experience easy, flexible, and convenient. I would buy from them again in the future. Brett and Rick were fantastic to work with. They made my buying experience easy, flexible, and convenient. I would buy from them again in the future. Karl More

comfortable I came to BMW Autohaus to purchase a Z4. I sat down with Bob and went over all the specifics I wanted in the car. He was personable, professional an I came to BMW Autohaus to purchase a Z4. I sat down with Bob and went over all the specifics I wanted in the car. He was personable, professional and stayed in contact with me through out the entire process. Once the car arrived he went over all the aspects of the car with me personally. Best, personal, caring service with absolutely no pressure. Highly recommend BMW Autohaus and the great staff. Thank you could not be happier with my purchase. ST More

Professional I have been going to Autohaus BMW for many years. I had trouble with my X5 and called Mike Crader for advice. He told me to have the car towed to th I have been going to Autohaus BMW for many years. I had trouble with my X5 and called Mike Crader for advice. He told me to have the car towed to them, which I did. The problem was fixed and Mike kept me informed throughout the process which was very much appreciated. I picked up my car today and it's running great. It also was thoroughly cleaned! I am always treated well at Autohaus and appreciate having professionals like Mike Crader to help. More