Autohaus BMW

Customer Service and Sales is Par NONE My overall sales experience with Renard LaSane and Autohaus was absolutely amazing. He did not pressure me, but walked me through each step of the wa My overall sales experience with Renard LaSane and Autohaus was absolutely amazing. He did not pressure me, but walked me through each step of the way. After having a horrible sales experience at Plaza Motors (dollars and numbers switched between initial sale and finance dept); I decided to purchase my vehicle at Autohaus. I am so glad that I may this choice. If you want the best customer service and best deal - go to Autohaus. TLP More

Nice experience Karen was very helpful and courteous. This was my first time purchasing a BMW so wasn't familiar with many of the car features. Karen was very patient Karen was very helpful and courteous. This was my first time purchasing a BMW so wasn't familiar with many of the car features. Karen was very patient explaining all the advantages of these features. The purchasing experience was smooth and pleasant, in large part due to her professional demeanor. More

Amazing Service Department My service advisor at Autohaus BMW, Patti Kupfer, is amazingl!! She is courteous and goes above and beyond in answering all of my questions. I could My service advisor at Autohaus BMW, Patti Kupfer, is amazingl!! She is courteous and goes above and beyond in answering all of my questions. I couldn't be happier with Patti & the entire service department. They treat you like royalty--from the friendly greeters to all the helpful service advisors to Brandon who washed & vacuumed my car!! Thanks so much to all for the amazing service!! More

Great Service I just completed by 4th or 5th transaction with Brett Midgley at Autohaus. He is always very responsive to my questions and the process is so easy. I I just completed by 4th or 5th transaction with Brett Midgley at Autohaus. He is always very responsive to my questions and the process is so easy. I won't buy/lease a BMW from anyone other than Brett! More

Quick service My car was overheating over the weekend. I called at 7;30 am on Monday morning and I was given an 8:30 am appointment and a loaner car by Chris Clem. My car was overheating over the weekend. I called at 7;30 am on Monday morning and I was given an 8:30 am appointment and a loaner car by Chris Clem. The water pump was replaced and the car was ready first thing on Tuesday morning. Chris was very helpful. More

New car purchase This is the third or fourth car I've bought from Renard. Excellent sales and service, no pressure, answered all my questions, took good care of me, Ch This is the third or fourth car I've bought from Renard. Excellent sales and service, no pressure, answered all my questions, took good care of me, Chris Buie exhibited patience and knowledge walking me through my lesson on the car's technology More

Learning the details of my new car Chris is very patient and explains very well all the bells and whistles of my new car. He sat in the car with me, got outside, too, to demonstrate tru Chris is very patient and explains very well all the bells and whistles of my new car. He sat in the car with me, got outside, too, to demonstrate trunk andpulling back seats forward. He was terrific in submitting my brochure for the free headphones and also provided a wonderful car wash. My visits always exceed my expectations. More

Awesome Service I went in for an oil change and was soon advised of some things that were going on with my vehicle. Greg was great at letting me know what I needed an I went in for an oil change and was soon advised of some things that were going on with my vehicle. Greg was great at letting me know what I needed and had a loaner vehicle ready to go before we finished our conversation. My vehicle was in better condition when I left than when I came and that is important to me. Thanks for the great experience at Autohaus BMW! More

Top Shelf Customer Service As a small business owner, I am very aware of the customer experience I try to deliver to my customers as well as the customer experience I receive fr As a small business owner, I am very aware of the customer experience I try to deliver to my customers as well as the customer experience I receive from other businesses, particularly in service industries. I have had 5 BMW's in the last 23 years and all have been serviced by Autohaus BMW. Over the years, I have had the opportunity to work with many different service technicians and all of them have been upfront, honest and professional. Chris Clem, in particular, has been my ambassador to great BMW service and a great business relationship over the years. Although this review is long overdue, I felt it was the right thing to do. Thank you, Autohaus BMW, for making my wife and I feel like we are your most important customer. More

Autohaus is Top Notch! Renard took the time to find the vehicle I wanted with the packages and accessories I desired. The price was right and timing of delivery perfect. C Renard took the time to find the vehicle I wanted with the packages and accessories I desired. The price was right and timing of delivery perfect. Chris Buie did an excellent job of walking me through the features on my car...confirming that the car is smarter than I am! More