Autohaus BMW

Great Service I've been to this location twice for my M3. My experience with Chris has been excellent. He's direct and always accommodates my schedule. I've been to this location twice for my M3. My experience with Chris has been excellent. He's direct and always accommodates my schedule. More

2015 4 series I've been buying vehicles from brett for many years. He is one of the main reasons I return to bmw vehicles and will continue to do so. I've been buying vehicles from brett for many years. He is one of the main reasons I return to bmw vehicles and will continue to do so. More

Outstanding, personalized experience! I'm on my second BMW from Autohaus and suspect many more to come. Brett and the entire team have been simply outstanding. I appreciate the no-nonsen I'm on my second BMW from Autohaus and suspect many more to come. Brett and the entire team have been simply outstanding. I appreciate the no-nonsense approach. When I want to drive 4 different models in a row because I just can't make up my mind, it's as easy as him throwing me the keys and saying "Have Fun". Simply love it. In fact, this last purchase probably wouldn't have been a BMW, but that's all Autohaus sells……so be it. Pretty cool car too. More

Jennifer Burke is simply A-mazing! My car was stalled in the middle of rush hour traffic, and in a panic, I called Jennifer Burke who calmly walked me through the process to get my car My car was stalled in the middle of rush hour traffic, and in a panic, I called Jennifer Burke who calmly walked me through the process to get my car restarted. Jennifer stayed on the phone with me until I was able to move my car to a safe place, apologized for my troubles, and provided me the options to either have my vehicle towed or to drive it to the dealership. I opted to drive my vehicle to the dealership, and during my commute, I received two calls from Jennifer concerning my safety. Upon my arrival, Jennifer was there to greet me, she apologized again from my inconvenience, and had my loaner car waiting. During the entire process, Jennifer was prompt, patient, and professional, taking time to explain all of the details about my repairs. Jennifer was authentic and a pleasure to work with. I was totally impressed with the quality of Jennifer's customer service and with the time frame in which my repairs were completed. Jennifer Burke rocks! More

Excellent Service! We have used Autohaus BMW for all of our service needs in the past several years. Dan Wirick has always done an exceptional job in diagnosing and rep We have used Autohaus BMW for all of our service needs in the past several years. Dan Wirick has always done an exceptional job in diagnosing and repairing our vehicles, and at a fair price. If you need BMW Service in St. Louis, Autohaus is where to go!! More

428i Purchase The salespersons were friendly, knowledgeable, courteous and professional. Both were very helpful as I had no experience with the BMW brand and was f The salespersons were friendly, knowledgeable, courteous and professional. Both were very helpful as I had no experience with the BMW brand and was full of questions. After ninety minutes of testing driving two cars, looking at five others and searching the Midwest for a car matching my exacting tastes and standards, we found just the right car. They then helped me evaluate numerous lease and purchase options until I was comfortable with the financing approach. Their patience and professionalism helped keep the whole experience from becoming stressful, in any sense of the word. Thanks! More

Exceptional buying experience I cannot say enough about Autohaus and Joe Bauer, Joe made the entire experience of buying a new car fun and easy. He went out of his way to show me a I cannot say enough about Autohaus and Joe Bauer, Joe made the entire experience of buying a new car fun and easy. He went out of his way to show me all the options I was considering - even when that meant running across 3 lots to get them. He really worked hard to ensure I was completely happy and found the car I was wanted. Great customer service! More

Jen Burke -- EXCELLENT CUSTOMER SERVICE ALWAYS!! I wanted to take a moment to to say that Jennifer Burke is just an awesome Service Representative who always gives EXCELLENT customer service. Jen's I wanted to take a moment to to say that Jennifer Burke is just an awesome Service Representative who always gives EXCELLENT customer service. Jen's attitude and level of knowledge is just insurmountable. Jen always goes the extra mile and takes on any challenges graciously, patiently and always provides top notch customer service skills. I cannot ask for a better Service Representative at Autohaus and I'm so happy that Jen takes care of all my needs at BMW personally. Thank you Jen -- YOU ROCK!! :) More

Autohaus made sure I made it to my appointment! As my BMW service advisor for several years, Mike Crader is one of the reasons I have been so happy with my BMW and Autohaus. Last week was just one As my BMW service advisor for several years, Mike Crader is one of the reasons I have been so happy with my BMW and Autohaus. Last week was just one of many times he helped me get my car serviced or repaired and back on the road quickly. On August 14 I left home to show a house and noticed the low tire pressure signal on my dashboard. I called my client to explain the situation and to say I would be a few minutes late for our appointment. Then I headed for Autohaus to get my tires checked. Mike was there, found the nail in my rear tire, and determined it could be patched. He also reminded me it was time for an oil change. Within a few minutes Mike had me in a loaner and on my way to meet my clients. By mid-day the next day I had my beloved BMW back. Thanks to Mike and everyone in the service department for making my job easier and for even making sure my car is clean when I pick it up! More

Most customer oriented experience I have had buying a car Dennis and Wendy went the extra mile to make sure I was a happy customer. I bought a car that had some scratches and a door ding. I asked when I purch Dennis and Wendy went the extra mile to make sure I was a happy customer. I bought a car that had some scratches and a door ding. I asked when I purchased if they could get them out. They said sure. After I picked up the car I figured they did what they could but I was a little disappointed in how it still looked. Dennis called to make sure I was happy with my purchase. I said I wished they could have done more with the scratch and door ding. He said bring it back in and we will go over it again. Wendy had a specialist come out and go over the car. We went over the car when I go there and SHE was not happy with the outcome so she said "stay in the BMW that you have been driving for the last few days because we are going to make this car perfect!" THEY PAINTED THE CAR! Holy cow this was above and beyond. I am very happy with the outcome and I would send anyone to this dealer. What a great overall experience. More