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Autohaus BMW
St. Louis, MO
4,463 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,463 reviews
November 15, 2016
Best service to date. A few days ago my car started making a rather loud machine gun noise emanating from the blower. I explained the noise to Chris Clem. He is professio A few days ago my car started making a rather loud machine gun noise emanating from the blower. I explained the noise to Chris Clem. He is professional, yet personable, straight forward, but at no time condensing. I have not always received the best service at this dealer. However, every time I work with Chris we have mutual resolution. Chris Clem rocks! More
by rm
Employees Worked With
November 15, 2016
working with me to straighten our a Dinan problem Dinan computer problem has been ongoing for some time. Staff at Autohaus has been extremely helpful in getting this resolved. Dinan has also been very Dinan computer problem has been ongoing for some time. Staff at Autohaus has been extremely helpful in getting this resolved. Dinan has also been very cooperative. More
by Ripp
Employees Worked With
Brian Fisher, Dan Wirick
November 15, 2016
Great service Linda has always been a great help over the many years that we have worked together. She always returns calls promptly and provides great answers and Linda has always been a great help over the many years that we have worked together. She always returns calls promptly and provides great answers and advice. More
by Bub
Employees Worked With
Linda Schaefer
November 11, 2016
Amazing! Astonished! The best!! Wow. I must say I am extremely pleased with my last visit to Autohaus BMW. My service member was Patti and I am totally blown away by how helpful, swe Wow. I must say I am extremely pleased with my last visit to Autohaus BMW. My service member was Patti and I am totally blown away by how helpful, sweet and genuine she was in the process of fixing my vehicle. She found out every single piece of information I needed very quickly and got back to me in record timing! I gave her my budget amount and asked her to please work with me and SHE DID JUST THAT!! I am beyond satisfied with Patti and I will NEVER EVER go through another service member simply for the fact that she was truly amazing and extremely helpful! She informed me every time she found out new information, and did not fret to call me and inform me, WHICH WAS OH SO AMAZING! Literally the best customer service experience I have ever had! I am not sure what y'all are paying this woman but DOUBLE IT!!! She is a keeper and I look forward to doing business through her again!! Thank you Patti, your the best!! More
by Vance4793
Employees Worked With
Patti Kupfer
November 11, 2016
Consistently great! I've had a number of issues related to wear and tear on my 2004 Z4 and Dan has been exceptional in helping to diagnose the problem, explain the issues I've had a number of issues related to wear and tear on my 2004 Z4 and Dan has been exceptional in helping to diagnose the problem, explain the issues, and find cost effective ways to address them. I know it is in good hands when it is in his care. More
by Tim
Employees Worked With
Dan Wirick
November 07, 2016
Service Review Greg was very helpful he talked to me over the phone and fit me in the same day without an appointment. They had updated their system with all the inf Greg was very helpful he talked to me over the phone and fit me in the same day without an appointment. They had updated their system with all the information so when I got there I was in and out with a car to drive while mine was being repaired. I have always had good experiences at this dealership. All of the staff are friendly and helpful. Thank you Jolene Peterson More
by JoleneP
Employees Worked With
Greg Issitt
November 05, 2016
Extremely helpful follow up visit Chris walked us through all the interior features of our new BMW and answered all our questions. He even volunteered to attach the new license plates Chris walked us through all the interior features of our new BMW and answered all our questions. He even volunteered to attach the new license plates. His explanations were clear and we had a better understanding of all the features. He is an asset to your company! More
by Joang
Employees Worked With
November 02, 2016
Purchase of new 2016 Joe was an excellent salesperson and was very attentive to my concerns and hesitation on this purchase. He listen well and followed up on my questions Joe was an excellent salesperson and was very attentive to my concerns and hesitation on this purchase. He listen well and followed up on my questions. He made me feel comfortable in coming to my decision on this purchase More
by GMG
Employees Worked With
Joe Bauer
November 01, 2016
Service for a new key My key was not working on this 2015 528. I had to drop the car off and wait over an hour and the lady came out and handed me a key and said everythin My key was not working on this 2015 528. I had to drop the car off and wait over an hour and the lady came out and handed me a key and said everything was taken care of. I went to use the key and it still did not work. I had to go find the service guy and he said there was corrosion and it was not under warranty. Had I not tried the key I would have driven home with my other key. He did not bother to come and even tell me I had to go find him. I will say the guys in the service were very friendly. More
by james Young
Employees Worked With
Gregg Issitt
November 01, 2016
Service review I worked with Linda. She was very pleasant and helpful. She made sure I got every possible service and update completed while my vehicle was at the I worked with Linda. She was very pleasant and helpful. She made sure I got every possible service and update completed while my vehicle was at the dealer - so I wouldn't have to make another appointment. More
by Customer
Employees Worked With
Linda Schaefer
