Autohaus BMW

First off - let me say that I am a BMW enthusiast. I've owned BMW's for over 30 years so I am well-grounded in the brand, the BMW ownership experience, and the automobiles - in quite fine detail. I've owned BMW's for over 30 years so I am well-grounded in the brand, the BMW ownership experience, and the automobiles - in quite fine detail. The car that I brought into Autohaus is a low mileage, mint condition 2006 M3. This car is very important to me - so the decision on where to take it for service was a studied and deliberate one. The service that I experienced on this visit to Autohaus (April 4th 2014) was absolutely outstanding - and believe me, I am extremely particular. Chris Clem did a fantastic job coordinating the service - taking an ownership interest to ensure that the car was handled with great care and that the service was accomplished in a thorough fashion. My sense through the experience was that Chris is a car enthusiast himself, and therefore has a very intuitive sense of what a customer who is an enthusiast expects from a service perspective. Consequently you don't have to spend a lot of time explaining what you expect to Chris - he immediately just "gets it." The value and quality of this approach to me is in keeping with the value and quality of the vehicle itself. Bottom line - the service experience could not have been handled better. I am very satisfied with Chris's work, with the quality of work done by the BMW technician (this was an expert and skilled professional for sure), and Autohaus overall. Very highly recommended! More

I recently purchased a pre- owned 2011 BMW Z4. My experience was very positive. Victor Richards has been our loyal contact at Autohaus BMW for many years. He is a extraordinary employee who is always experience was very positive. Victor Richards has been our loyal contact at Autohaus BMW for many years. He is a extraordinary employee who is always knowledgeable and goes above and beyond to meet our needs. Our salesperson for this purchase was Joe Bauer. Joe was professional, competent and conducted business efficiently. His pleasant demeanor and attention to details made for a seamless transaction. I was highly impressed with this young man. I would also like to mention Rick Riccio and Chris Buie. Rick did a great job with the final paper work and Chris gave a thorough tutorial on the iDrive. I have done business with Autohaus since 1992, and have always been impressed with the staff and services provided. I am a well satisfied customer and am pleased that Autohaus continues to be a top-notch dealership . More

It felt like Dennis was pretty transparent, the deal seemed straight forward and there was no waiting games- for example- "let me see if my sales manager will approve", then disappear for 30 minutes. I seemed straight forward and there was no waiting games- for example- "let me see if my sales manager will approve", then disappear for 30 minutes. It felt like a low pressure professional business transaction. I was pleased and Dennis is a good reflection on the dealership. Rick was a good finance guy, offered all the additional programs but did not try to oversell or pressure More

Quick It was the best car buying experience I have had. I buy a new car about every two to three years. I knew what I was looking for before I showed up. It was the best car buying experience I have had. I buy a new car about every two to three years. I knew what I was looking for before I showed up. All in, I only spent about 3 hours total. We came to a price quickly and was in and out. None of the waiting around for hours like you normally do. There was no pushy up sell. When I said what I wanted he listened and got it done. I would opt for this every time. Other dealerships hound and bug you, but not them. thanks More

BMW 650I PURCHASE I RECENTLY PURCHASE A BMW OVER THE PHONE FROM BRETT MIDGLEY (INTERNET MANAGER) OF AUTOHAUS BMW. I LIVE IN DENVER COLORADO AND HAVE BEEN LOOKING FOR A I RECENTLY PURCHASE A BMW OVER THE PHONE FROM BRETT MIDGLEY (INTERNET MANAGER) OF AUTOHAUS BMW. I LIVE IN DENVER COLORADO AND HAVE BEEN LOOKING FOR A CERTAIN MODEL TYPE, COLOR, AND TRIM PACKAGE FOR SEVERAL MONTHS!!!! I FOUND THIS VEHICLE AT AUTOHAUS BMW AND MR. MIDGLEY REVIEWED THE VEHICLE TO ME IN FULL DETAIL. THE BOTTOM LINE IS THAT AUTOHAUS BMW AND MR. MIDGLEY UNDER PROMISE AND WAY OVER DELIVERED. WHAT A GREAT EXPERIENCE. BOB LAWHEAD - DENVER, COLORADO More

I could not have been more happy or satisfied with the customer service I received at the Autohaus. They got my car in right away. I did not have to wait. They had a loaner car ready for me to drive. customer service I received at the Autohaus. They got my car in right away. I did not have to wait. They had a loaner car ready for me to drive. I dealt with Chris Clem and he could not have been more helpful or friendly. My car was repaired within a days time and came in under the price I was originally quoted. An excellence experience. More

Great Customer Experience I recently visited Autohaus BMW in St. Louis. Chris Clem worked with me to get my BMW serviced in a timely manner. He got me into a loaner vehicle a I recently visited Autohaus BMW in St. Louis. Chris Clem worked with me to get my BMW serviced in a timely manner. He got me into a loaner vehicle and properly set my expectation to plan on keeping the loaner overnight due to the workload. First thing the next morning I received a call that my car was ready and to come by at my convenience. When I picked up my car it was clean and finally back to good working order. Once home I realized I had left my Ipad in the loaner vehicle. That vehicle was already back on the road and Chris tracked down the car's driver and was able to get my ipad back to me very timely. Overall a great experience. I would recommend Chris and his team. More

This was the best car buying experience I have ever had. Joe was a professional and was a pleasure to work with. I have never felt better about a car buying decision. Joe was a professional and was a pleasure to work with. I have never felt better about a car buying decision. More

Purchase of dream car I was in the market for a gently used/possiblynew luxury car, initally leaning towards the Volvo XC90. I dropped in to Autohaus because the X5 had ca I was in the market for a gently used/possiblynew luxury car, initally leaning towards the Volvo XC90. I dropped in to Autohaus because the X5 had caught my eye, and was introduced to Bob Dedert. He immediately understood my goals and pricing limitations and worked very hard (and very quickly) to find me viable options. Sadly, but not surprising, a low mileage preowned that I was looking at sold before I had made my final decision...but it confirmed the X5 was the direction I wanted to go and Bob was able to work with me to find a pricing option that allowed me to purchase my dream car, a new 2014 X5. Throughout the entire process Bob was courteous and friendly, detailed without being overbearing or high-pressure, and extremely efficient. His interpersonal communications, and follow up mostly via email which is so convenient for me, exceeded my expectations. I am ecstatic to be driving this car, and extremely pleased with the overall experience from first step in the door at Autohaus until delivery. More

Best dealership ever! Brett and Jamie were incredible! No pressure, no fast talk! The experience was great and so simple. They went way beyond my expectations, treated me f Brett and Jamie were incredible! No pressure, no fast talk! The experience was great and so simple. They went way beyond my expectations, treated me fairly, respectfully and made me comfortable. The arcane notions people may still have about car sales is no more with Autohaus! Brett and Jamie made what I consider to be a daunting task enjoyable. Thank you, Brett and Jamie for your kindness and expertise! I can't imagine going anywhere else now but Autohaus! More