Autohaus BMW

I scheduled an appointment for the annual service. Chris Clem has been my service advisor for my last few appointments. He always works with me to schedule the appointments at a mutually convenient t Chris Clem has been my service advisor for my last few appointments. He always works with me to schedule the appointments at a mutually convenient time. Chris always asks if I will wait or desire a loaner vehicle for the service duration and if yes,reminds me of the documentation requirements for a loaner. He asks about the vehicle's condition and any other concerns in addition to the scheduled service. Chris establishes reasonable expectations regarding when the service will be completed and initiates updates when appropriate. Chris is very pleasant and professional to work with. More

I have experienced the highest level of professionalism, friendliness, courtesy quality of work done from Chris Clem and the fine staff at Autohaus. They make it easy to make service appointments, provide friendliness, courtesy quality of work done from Chris Clem and the fine staff at Autohaus. They make it easy to make service appointments, provide loaner cars, and complete work promptly and competently. I highly recommend Autohaus to friends and family. More

I had done quite a bit of research on the new BMW 4 Series even before it went into production, and thought that I was extremely interested in looking into it. I contacted the dealership in order to f Series even before it went into production, and thought that I was extremely interested in looking into it. I contacted the dealership in order to find out more about it, specifically when it would first be being released here in the States and what Autohaus' timing and process would be for showing the car and receiving orders. Since I started looking into this quite early, the process took several months to play out. Throughout that time, Joe called me several times keeping me updated as to the the timing aand information I was seeking on the vehicle. As soon as the first two came into the dealership, he contaced me, got me right in, reviewed my trade-in situation, and immediately secured me the last (1 of 3) order slot for a 435xi for the initial month of order opportunities. He wasn't pushy, and gave me probably the best new car buying experience that I have ever had (and I've previously owned Mecedes and Audi)! Since then, I introduced my 21 year old son to Joe from whom he purchased a pre-owned 2011 Camaro SS. I would definitely recommend autohaus and especially Joe to others. More

Working with Brett Midgley was a great experience, and a significant factor in my decision to purchase at Autohaus! He is very open and transparent, looking out for your best interests. I always knew wher significant factor in my decision to purchase at Autohaus! He is very open and transparent, looking out for your best interests. I always knew where I stood, and working with him did not feel like the typical sales experience. Brett took the time to answer my many questions in a straightforward manner. He provided full information, especially on pricing, which is an important consideration in the purchase. Once I made my purchase, Mark Conn, Autohaus's BMW Genius, spent time with me in the car helping me get acquainted with all the features. Mark was willing to spend as much time as necessary with me, never rushing through the demo or my many questions. Also, my experience at Autohaus in terms of service has been excellent too. They live up to their reputation for quality service. More

Chris Clem is always professional, courteous, thorough, and attentive. I did not purchase my car from Autohaus, but would not consider having it serviced anywhere else. and attentive. I did not purchase my car from Autohaus, but would not consider having it serviced anywhere else. More

Brett was great to deal with. Extremely knowledgeable on all the inventory and was willing to get me the car that I wanted. I highly recommend dealing with Brett at Autohaus. all the inventory and was willing to get me the car that I wanted. I highly recommend dealing with Brett at Autohaus. More

Stopped by the dealership to just look at and get some information on the X3 which my wife was interested in. Although I had done some research on-line and had a ballpark idea of what the car was like and information on the X3 which my wife was interested in. Although I had done some research on-line and had a ballpark idea of what the car was like and where I should be price-wise, I wasn't sure it was the vehicle we were going to buy. I was wandering the lot when Joe introduced himself. After letting him know why I was there, he gave me a pretty detailed walked through of the car and the various package options. He wasn't pushy, spent a lot of time discussing the car and was great answering questions. We just kind of hit it off and, although I wasn't expecting to try and make a deal that night, I called my wife and had her bring her car by the dealership to get an idea of the trade value. Although I could tell Joe wanted us to make a deal that night, he understood when I told him we wanted to take the night and talk about it before commiting. I called Joe the next morning with an offer I thought was fair based upon my research. Although Joe didn't acept that offer, he came back with something close enough that we didn't have to go back and forth. This is the third vehicle we have purchased for Tammy from Autohaus and dealing with people like Joe, and all of the staff she has worked with over time, make it an easy decision to keep coming back. More

Best BMW dealer in St. Louis for sales and service. Friendly and professional staff are a pleasure to work with and the service department does great work. Complimentary BMW loaner car is a big plus to Friendly and professional staff are a pleasure to work with and the service department does great work. Complimentary BMW loaner car is a big plus too. Would recommend this dealer to everyone with a BMW. More

Chris Clem always goes above and beyond to make my service experience at Autohaus BMW as pleasant as possible. He always accommodates my schedule and provides me a loaner car at no cost, when necessa service experience at Autohaus BMW as pleasant as possible. He always accommodates my schedule and provides me a loaner car at no cost, when necessary. The repair team also does a great job. My car has been serviced approx 20 times at Autohaus and it is always done right the first time. More

Brett and Autohaus has made the last several car purchases the most pleasant experiences I have had. I would highly recommend using Brett for your next car purchase. He is very knowledgeable of all purchases the most pleasant experiences I have had. I would highly recommend using Brett for your next car purchase. He is very knowledgeable of all the vehicles. Also he is a no pressure sales person. After experience with other dealerships in the area for sales and service Autohaus is definitely the best all around, they always make sure the experience is right for you. More