Autohaus BMW

Customer Focused, courteous & professional service dept! In the last 20 years ,we have owned 7 BMW's and are experienced with 10 different dealerships across 7 states for service. Autohaus BMW of ST Louis ha In the last 20 years ,we have owned 7 BMW's and are experienced with 10 different dealerships across 7 states for service. Autohaus BMW of ST Louis has clearly been the best and the most customer focused dealership we have experienced and not because of over the top customer waiting areas. There's are nice:) We moved to STL 18 months ago and our 2011 and 2013 X's were purchased elsewhere but you wouldn't know it. I am always offered a loaner as a starting point, not just a ride. The dealer in MN where I purchased the vehicle didn't offer that always and even when it was a warranty repair. Secondly, Dan, Mike, and Victor in the service department are professionals who know their vehicles and always direct me to coupons or advertised service savings when I forget to look. They are honest in their service appraisals of my vehicles and willing to say when something isn't necessary. I never feel oversold on service or scared sold into additional services. What has really given me enthusiasm for this dealership once again was their willingness to advocate on my behalf for a pricey Diesel Exhaust Fluid tank sensor repair ($2300) at just 80k miles and not quite 5 years of ownership. They persuaded BMWUSA to give me more than fair compensation on the repair. Reminder, I didn't buy any of my previous BMW's from Autohaus. They are good honest people and I will shop for my next BMW from them for certain. When I told the cashier how pleased I was with their organization and how they treat their customers, she replied: "they treat the employees the same way. This is my 3rd dealership and they are the best to work for by far." Well-treated employees translates into well-treated customers in my opinion. Seems to be a good culture. Thank you again, Victor, Mike, Dan and the Autohaus team. Kevin Howes ST Louis Share review Write an update More

Outstanding experience I bought my car from Brett because he was referred to me by a colleague as a trustworthy and straightforward sales representative. Brett did a great j I bought my car from Brett because he was referred to me by a colleague as a trustworthy and straightforward sales representative. Brett did a great job answering all my questions and getting me a fair deal. I was impressed by how smoothly everything went, and I'm thrilled with my new vehicle. More

Great Service This is the third vehicle I have purchased from Autohaus with Brett. He makes the process easy and smooth. There is no runaround that you get with ot This is the third vehicle I have purchased from Autohaus with Brett. He makes the process easy and smooth. There is no runaround that you get with other dealers in the area. Autohaus always makes sure everyone is happy with the service and transaction. The speed of ordering the X5 and having it delivered was quicker than expected. The process of picking up the car was made easy, thorough, and quick. More

Perfect from start to finish. This is the second car I have purchased from Brett and I will likely buy a third one here in a year or so . I ordered a limited production car in This is the second car I have purchased from Brett and I will likely buy a third one here in a year or so . I ordered a limited production car in early 2014 with the hopes that BMW might make it in a few years. I told Brett that I wanted the first one in the state. Fast forward 2.5 years and I have a huge smile on my face. He kept me informed throughout the entire process and was always there to answer any of my crazy questions (for over 2.5 years!). He made the process as smooth as possible and didn't attempt to waste my time on delivery day. Service after the sale has been perfect as well. More

Positive Autohaus Experiance I have purchased 3 BMW's, and will continue to come back to Autohaus because of the level of service both at the time of the sale and, more importantl I have purchased 3 BMW's, and will continue to come back to Autohaus because of the level of service both at the time of the sale and, more importantly, through the lifetime of the vehicle. When calling in for service, I always ask for Greg. He's been my primary point of contact for many years and one of the key reasons I continue to come back. In fact, I've recommended Greg to others and received similar positive feedback from them as well. Based on their feedback, and my own observations, I'll continue to be a customer of Autohaus well into the future! More

I would highly recommend Dan Wirick. Dan Wirick has helped me with my cars for 20+ years, he is knowledgeable, very professional and trustworthy . I would highly recommend Dan Wirick and Dan Wirick has helped me with my cars for 20+ years, he is knowledgeable, very professional and trustworthy . I would highly recommend Dan Wirick and Autohaus BMW. More

Excellent Dan has helped me with all my automotive needs for a number of years, he is honest, professional and knowledgeable. I would recommend Dan Wirick and A Dan has helped me with all my automotive needs for a number of years, he is honest, professional and knowledgeable. I would recommend Dan Wirick and Autohaus BMW. More

Best car purchase ever I recommend Bob Dedert to take care of all of your car needs. He is very knowledgeable about BMW's. I have dealt with him for years and if you need I recommend Bob Dedert to take care of all of your car needs. He is very knowledgeable about BMW's. I have dealt with him for years and if you need any service he will take care of that fo tr you as well. He is a full service salesman!!! More

Always great working with Linda Working with Linda has always been a great experience. I met her at her previous dealership and followed her over to Autohaus. I tell everyone I kno Working with Linda has always been a great experience. I met her at her previous dealership and followed her over to Autohaus. I tell everyone I know that has a BMW to call Linda when they need service done. More

Ultimate Test-Driving Experience My experience with this dealership was very personable, easy and addictive. I am in the market for a new car, and Mr. Dedert had 2 vehicles ready to My experience with this dealership was very personable, easy and addictive. I am in the market for a new car, and Mr. Dedert had 2 vehicles ready to test drive almost immediately upon my arrival. He took the time to answer all my questions and search for possible cars that might be fits. I will definitely be back to test more BMWs and am looking forward to working with him again. More