Autohaus BMW

Great Buying Experience Thank you to Karen Lowery who helped us purchase an X5 BMW from Autohaus BMW. We never saw the car in person, only on-line. Karen answered our quest Thank you to Karen Lowery who helped us purchase an X5 BMW from Autohaus BMW. We never saw the car in person, only on-line. Karen answered our questions, and the questions she did not know immediately she found the answers and called back promptly. We had been looking for a car like we bought for a few months, and with Karen's help, we got what we wanted. Thank you also to Eric Fultz who made all the paper work painless. Eric's easy to follow instructions, made it easy to sign the documents in the package of paperwork we received. Also, thank you to Karen and Eric for arranging delivery of our car to our area. Our BMW X5 arrived in great condition - we love the car. More

Another great service experience. Once again Autohaus has surpassed my expectations with pronominal service. Chris Clem and Mike Crader went above and beyond to ensure that my issue wa Once again Autohaus has surpassed my expectations with pronominal service. Chris Clem and Mike Crader went above and beyond to ensure that my issue was resolved as quickly and painlessly as possible. I would expect nothing less from the best BMW service department in the St Louis metro area. There is a reason that I have been coming to Autohaus for over 20 years and folks like these guys are the reason. Always easy, always a pleasure, always first class and never an issue. More

Awesome! From the salesman (Joe) to the financial adviser (Rick) we were very impressed! Care, service, suggestions, advice were top notch. We are retired a From the salesman (Joe) to the financial adviser (Rick) we were very impressed! Care, service, suggestions, advice were top notch. We are retired and they were careful to make sure we were able to afford our dream car and stay within our budget. We were given more for our trade than we anticipated, which was a lovely surprise! More

returning customer This is my second Certificated Pre-own BMW X5 in nine years I bought from Autohaus (Maplewood). I am very pleased with the product and service in both This is my second Certificated Pre-own BMW X5 in nine years I bought from Autohaus (Maplewood). I am very pleased with the product and service in both times. I found my Vehicle Client Advisor, Bob Dedert, very helpful, and knowledge, done a great job to close the deal. Brilliant atmosphere in the show room and no-pressure sales style, I would recommend this dealership, highly. Vincent More

"Exceptional Experience - Recommend it!" Well, who do I have to thank for the incredible, authentic, knowledgeable and exceptional customer service experience? None other than, Dennis Schaffn Well, who do I have to thank for the incredible, authentic, knowledgeable and exceptional customer service experience? None other than, Dennis Schaffner, Client Advisor Extraordinaire! Dennis was personable, knowledgeable, informative, and more importantly, listened and simply made an experience that tends to be stressful, not at all!!! Much kudos also goes to the lady at the front desk, Joe Emerson, New Car Sales Manager who we met while waiting in the lobby and Rick Riccio, Business Manager. I highly recommend this team. More

Great Service Jeremy made my car buying experience a great one. He took the time to help me find the perfect car, and made the whole experience very comfortable. Jeremy made my car buying experience a great one. He took the time to help me find the perfect car, and made the whole experience very comfortable. More

Excellent experience Chris Clem has always gone above and beyond to provide excellent service. He stays in touch with me during the whole process and I have noticed the Chris Clem has always gone above and beyond to provide excellent service. He stays in touch with me during the whole process and I have noticed the loaner car is always set on the radio station and temperature as I had it set on my car Autohaus is very fortunate to have him on their staff More

quick decision Jeremy did a great job explaining the options available and was very pateient when I asked fo him to rattle off the differences in options multiple ti Jeremy did a great job explaining the options available and was very pateient when I asked fo him to rattle off the differences in options multiple times. He suggested a great car that would meet my needs and we got the transaction completed quickly. More

Chris Buie: Excellent Customer Service Chris Buie played a critical role in my excellent experience with purchasing a new BMW 320i front Autohaus BMW. Chris followed up with me a few days Chris Buie played a critical role in my excellent experience with purchasing a new BMW 320i front Autohaus BMW. Chris followed up with me a few days after my purchase and had me come in to the dealership to discuss any issues I was having with becoming familiar with my new car. We went out to the car and Chris spent at least half an hour helping me understand the iDrive and other amenities. Chris also installed my new plates and BMW frames for the car. He is very knowledgeable, courteous and a great person to work with. More

Chris Buie encore appointment Chia was very helpful in assisting me with information about my new car and mounting my front license plate. He was very professional and friendly, bu Chia was very helpful in assisting me with information about my new car and mounting my front license plate. He was very professional and friendly, but knowledgeable above all. He helped clarify some of the information about my vehicle and made the experience of purchasing it much smoother. I'm glad he was assigned to me and I would recommend him to everyone! More