Autohaus BMW

My thanks to Karen Lowery, our personal client advisor My thanks to Karen Lowery, our personal client advisor for our BMWs. Karen has been absolutely excellent every time that either my wife or I need My thanks to Karen Lowery, our personal client advisor for our BMWs. Karen has been absolutely excellent every time that either my wife or I need a new vehicle. Her personal attention to detail and her follow up before and after the sale has been sensational! We have found Karen to be very knowledgeable about all of the BMW line vehicles and expecially helpful in getting new cars ordered and delivered according to promise. I would recommend her to my friends and to anyone interested in buying or leasing a new BMW. Thanks, Karen, and you will continue to be our trusted dealer and sales advisor! st More

Everyone was very friendly..the person BOB who i think is a service advisor is very nice, the technician was nice and the lady who worked in the gift shop was super cool overall i had a great experience. a service advisor is very nice, the technician was nice and the lady who worked in the gift shop was super cool overall i had a great experience. More

I have used Autohaus since my first 2002 in 1974, when virtually no one had even heard of BMW. I tried another local service dept. as a trial because the shop was closer to my work, and they left the cov virtually no one had even heard of BMW. I tried another local service dept. as a trial because the shop was closer to my work, and they left the cover off the computer connector...trial failed! Autohas is not the cheapest but you get what you pay for. Basically, I am an Autohaus customer for life More

I stopped by to discuss my service need, and they fixed the problem on the spot! The also invited my puppy into the waiting area! the problem on the spot! The also invited my puppy into the waiting area! More

Service with a smile and can do attitude. Chris was very clear in explaining the service needed on my 335xi. I had asked Chris if I could have an X5 for a loaner as I am looking to trade in for one. Chris m clear in explaining the service needed on my 335xi. I had asked Chris if I could have an X5 for a loaner as I am looking to trade in for one. Chris made it happen. My expectations were exceeded. More

The sales staff Gerd Peterman is the best in terms of knowledge of the product. The service staff is very friendly and the work is excellent, they even give you a free almost new loaner knowledge of the product. The service staff is very friendly and the work is excellent, they even give you a free almost new loaner More

I had a great buying experience with Autohaus BMW, especially since I live in Memphis, TN, and we only spoke by phone and e-mailed each other. Brett was responsive, knowledgeable, friendly, eager to h especially since I live in Memphis, TN, and we only spoke by phone and e-mailed each other. Brett was responsive, knowledgeable, friendly, eager to help and offered a great deal for my new custom ordered X3. I decided to do a Performance Center Delivery and he helped getting it set up for (hopefully - still waiting on BMW) the date of my choice. Overall, I would highly recommend the dealership and Brett in particular. More

I recently switched over to Autohaus from another dealership in town for my BMW maintenance. I am SO happy with the change! Linda Schaffer was a pleasure to work with, and the entire staff at Autoh dealership in town for my BMW maintenance. I am SO happy with the change! Linda Schaffer was a pleasure to work with, and the entire staff at Autohaus were friendly and said hello! Some mysterious lights came on in my dashboard, and Autohaus was able to fit me in the same day to take a look at what was going on! Upon arrival, Linda S said that I was actually due for an oil change as well, so she set me up in a (very nice) loaner car, and then phoned the next morning when the car was ready! It was such a breath of fresh air to have my car ready promptly, BEFORE it was promised, and to have such an easy experience at a car dealership! Thanks Autohaus! More

I LOVE the Autohaus service experience. I live a few blocks from Plaza Motors, but make the drive to Autohaus, because of their level of service and their facilities. Pure quality all the way around. blocks from Plaza Motors, but make the drive to Autohaus, because of their level of service and their facilities. Pure quality all the way around. More

I consistently have a great service experience at Autohaus! The team is accomodating, efficient, and reliable. I would highly recommend Autohaus for a service or sales need. Autohaus! The team is accomodating, efficient, and reliable. I would highly recommend Autohaus for a service or sales need. More