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Autohaus BMW
St. Louis, MO
4,317 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,317 reviews
June 11, 2026
Melanie was great. Explained and took care of everything. Answered all my questions. car came back “sparkling clean “. Very pleased. Explained and took care of everything. Answered all my questions. car came back “sparkling clean “. Very pleased. More
by richardwstein45
Employees Worked With
June 10, 2026
I liked the video update, the audio wasn’t good. I had to make a second trip back because after the oil change they didn’t reset the service notification. Having to return made the experience less t I had to make a second trip back because after the oil change they didn’t reset the service notification. Having to return made the experience less than optimal. More
by marcia.wolf
Employees Worked With
June 09, 2026
Everyone was so easy to work with and made the process stress free. Would definitely be a repeat customer. stress free. Would definitely be a repeat customer. More
by dressage
June 08, 2026
Everyone was exceptionally pleasant and courteous. Service was prompt. Facility was clean and inviting. Highly recommended! Service was prompt. Facility was clean and inviting. Highly recommended! More
by docjws
Employees Worked With
June 07, 2026
Always great service. Loved the loaner car too! Very smooth, professional and easy transaction.Thanks Loved the loaner car too! Very smooth, professional and easy transaction.Thanks More
by ldonovan
Employees Worked With
June 07, 2026
Quick and timely service was given on the X3. Tech gave us a video update after inspecting the car. Work performed promptly. Tech gave us a video update after inspecting the car. Work performed promptly. More
by Bob B.
Employees Worked With
June 05, 2026
Really disappointed with Autohaus BMW, as I took my vehicle in on 4/5/2026 for emissions and oil change. I did not have an oil leak when I took the vehicle in. However, I was told on the visit ( and vehicle in on 4/5/2026 for emissions and oil change. I did not have an oil leak when I took the vehicle in. However, I was told on the visit ( and video) there was a slight leak. True enough when I arrived home and let car sit there was a leak. I scheduled service for 6/3/2926 due to travel to get the corrective maintenance completed. I picked up on 6/4/2026 and was told service was complete. I noticed on the morning of 6/6/2026, I still have that same leak. On 6/6/2026, I spoke with the advisor and the excuse was there was a lot of oil and we could not clean it up well. If BMW completed the service as they were suppose to, all parts would have been replaced. The only reason you cannot get the oil removed as that there is still a leak. Autohaus BMW should have kept the car until they were sure the corrective action they advised was complete. Sad thing, my family has been a customer for over 10 years. You would think I have earned the respect of Autohaus BMW to get the vehicle service right. So disappointing! More
by dolon.silimon
Employees Worked With
Chris Clem
June 05, 2026
Everyone was very helpful and the work was done expediously. The customer service person was wonderful!! expediously. The customer service person was wonderful!! More
by Steveharf1
Employees Worked With
June 05, 2026
Friendly, courteous and reliable from check in to mechanic to cashier. I am a long time Autohaus customer and appreciate the consisrent quality ovwr the years. mechanic to cashier. I am a long time Autohaus customer and appreciate the consisrent quality ovwr the years. More
by J
June 04, 2026
My service was timely. The staff was pleasant. It was a painless process. would definitely recommend. The staff was pleasant. It was a painless process. would definitely recommend. More
by mchobbs78
Employees Worked With
