AutoOne Lancaster

My sales rep was Paul he was friendly and not over aggressive. My experience was overall very pleasant . I would recommend to anyone interested in a purchasing a vehicle.There prices were in line .The aggressive. My experience was overall very pleasant . I would recommend to anyone interested in a purchasing a vehicle.There prices were in line .They have a very large selection of inventory to chose from. More

The original deal went well Eric did a great job; the deal went sideways when we had a difference of opinion as to what should have been repaired when we went to pick up the car. I feel we got a Fair dea deal went sideways when we had a difference of opinion as to what should have been repaired when we went to pick up the car. I feel we got a Fair deal just wish we did not have all of the drama and have the General Manager involved to get to the end result of our purchase. If you are going to buy from this dealership be sue to get it in writing. and listen closly to what the Sales Manager is saying. if your are not sure of what they are telling you ask then to repete it or put it into writing. . BTW do not go there around lunch time, that is when everyones focus changes. More

Ely was very friendly and I had no trouble working with her. I am happy with my purchase of a 2006 Subaru Forester. I think it is a solid car and I thought the price was fair. Thanks again Ely and the r her. I am happy with my purchase of a 2006 Subaru Forester. I think it is a solid car and I thought the price was fair. Thanks again Ely and the rest of the Keim team! More

My experience with Keim preowned was a great one. Everyone there was so friendly and helpful. They went above and beyond to get me the right bank and financial services to get me into the right vehic Everyone there was so friendly and helpful. They went above and beyond to get me the right bank and financial services to get me into the right vehicle I am really thankful and thank everyone one at Keim. More

I apperciated all the help on making the purchase of the ford mustang possible. I will recomend this dealer ship to anyone looking for a new or used car. Thank you for all you did. ford mustang possible. I will recomend this dealer ship to anyone looking for a new or used car. Thank you for all you did. More

I talked to John and Aaron on the phone, stating clearly that I was interested in the vehicle, and had financing lined up, only if they could negotiate the price down somewhere close to bluebook value. John that I was interested in the vehicle, and had financing lined up, only if they could negotiate the price down somewhere close to bluebook value. John said "okay, well the next step is to come in and test drive it". I give up overtime on a Saturday to test drive this car. After the test drive, Aaron takes me back to talk to me with his boss, John about the price. He wouldn't budge a dollar. Then proceeded to read my credit record aloud to make it seem as if my credit is the issue, even though I went there with credit already lined up! The issue was that these guys wanted 25%+ over bluebook for the vehicle, which no bank in their right mind would approve! They also failed to mention the clutch in the vehicle was slipping, this was also not in any of the ads, neither were the suspension clunks, front and rear. As soon as the turbo would start to boost, the rpm would climb while you'd go no faster, then when you'd let off the gas, the rpm would instantly drop to the speed the transmission was actually spinning - most likely caused by slip at the pressure plate. Aaron told me he'd have this adjusted before the sale, even though this vehicle has a hydraulic clutch, which has no adjustment. Kenny never mentioned the clutch so I assume he did not want to take care of it before selling the vehicle at 25%+ over bluebook, but kept insisting he'd have somebody driving away in this car at that price in less than a week. The vehicle had already been listed for ~ten days, I offered to pay higher than bluebook for the car as is, they declined. Refusing an easy sale and letting money sit on the lot isn't a recipe for good business to me. Just as another reviewer mentioned, with the third party warranty offered by these guys, you may as well test your luck by peeing into the wind, the outcome will most likely have a more positive yield. I'd have more confidence buying a car sight-unseen from the Gettysburg Auto Auction than from this crew. Steer clear at all costs. More