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AutoOne Lancaster
Lancaster, PA
395 Reviews
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395 Reviews of AutoOne Lancaster
August 09, 2024
Have bought/sold over 50 vehicles over the years. This transaction was the best ever. Adam Stoltzfus was outstanding along with his boss Kenney. Numbers were right, paperwork done quickly, and off i This transaction was the best ever. Adam Stoltzfus was outstanding along with his boss Kenney. Numbers were right, paperwork done quickly, and off i went in my new Audi. My family/friends have used this dealership in the past and I highly recommend Auto One and Adam.. More
by mpontz
Employees Worked With
Kenny Orozco, Adam Stoltzfus
August 17, 2022
BUYER BEWARE- During the purchase of my used car, they added over $ 4,500 to the purchase price (service contract, gap, 3 for 1 protection, luxcare) without my knowledge. I needed a small loan, they stee added over $ 4,500 to the purchase price (service contract, gap, 3 for 1 protection, luxcare) without my knowledge. I needed a small loan, they steered me to their bank and when the approval came back I was very surprised to see they added the extra charges without my permission. Very deceitful! The deal was done through my bank with no deceitful extra charges. I do not recommend this dealership. I would rate them zero in customer service. They blew it! More
by errandgirl2021
Employees Worked With
Paul Davis
May 05, 2021
May 1, 2021 purchase date. I bought a Used vehicle at AutoOne and was very impressed with the service and the vehicle that I bought. They gave me a reasonable price for my trade in and the vehicle I boug AutoOne and was very impressed with the service and the vehicle that I bought. They gave me a reasonable price for my trade in and the vehicle I bought was newly inspected and wasn’t due for an oil change right away. They take care of the vehicles they sell. I got the extended warranty so I’m worry free They have quality vehicles on their lot. More
by Gloria
Employees Worked With
Kenny Orozco, Mike DIAZ
March 27, 2021
Ana helped me purchase my vehicle that was a great fit for my family she made me feel very comfortable great service to help pick the correct fit for me and also helped get my old car traded in for a bett for my family she made me feel very comfortable great service to help pick the correct fit for me and also helped get my old car traded in for a better one I would strongly advise Auto One as a go to for vehicles very great customer service and employees More
by Jhiramontalvo81
Employees Worked With
Ana Mones
January 25, 2021
As always, I had a very good experience with auto one. Ana was extremely helpful and attentive when helping me find the right car in such a short amount of time. Cars here are great quality at an affordab Ana was extremely helpful and attentive when helping me find the right car in such a short amount of time. Cars here are great quality at an affordable price. :) More
by Marissalutz8
Employees Worked With
Ana Mones
January 16, 2021
Buyer beware- pulled bait and switch on me- arrive to see car Paul talked about with me- when arrived told me it was just sold- hard to believe since it was not on lot just 10 minutes before car Paul talked about with me- when arrived told me it was just sold- hard to believe since it was not on lot just 10 minutes before More
by Pete
Employees Worked With
Paul Davis
November 11, 2020
I had a great buying experience with AutoOne Lancaster! Paul was great to work with and he made things easy for me. I bought a used Mercedes C300 4matic and I'm so glad I did. Great car, great price! I Paul was great to work with and he made things easy for me. I bought a used Mercedes C300 4matic and I'm so glad I did. Great car, great price! I like to do a lot of homework before buying a car, and the deals I found at AutoOne Lancaster really stood out to me. I was impressed with how many nice cars they had on their lot. I would definitely buy from them again, and I'd would be happy to work with Paul again too! It's worth stopping here when you're car shopping. More
by Rik
Employees Worked With
Paul Davis
July 10, 2020
Pleasant experience to buy a car Would recommend, Mike Diaz was easy to deal with and his follow-up on the customer service was excellent. Got an excellent car for the price. Would recommend, Mike Diaz was easy to deal with and his follow-up on the customer service was excellent. Got an excellent car for the price. More
by tbenner0102
Employees Worked With
Mike DIAZ
July 06, 2020
Integrity, honesty, doing what is right I highly recommend AutoOne. We purchased a 2011 Subaru Impreza outback for my 20 year old daughter. They went above and beyond to make this a good c I highly recommend AutoOne. We purchased a 2011 Subaru Impreza outback for my 20 year old daughter. They went above and beyond to make this a good car buy experience. I'm impressed by Kenny Orozco's integrity, honesty and desire to do what is right. He found a great car for us! We are very happy. More
by Doug
Employees Worked With
Kenny Orozco, Mike DIAZ
