AutoNation Volkswagen Mall of Georgia

Th first time When I took my vehicle to this dealership to have them check some things out they didn’t tell me there was a recall on my vehicle but when I went to Baltimore Maryland a week later they told to have them check some things out they didn’t tell me there was a recall on my vehicle but when I went to Baltimore Maryland a week later they told me and I took it to the Volkswagen dealership for oil change, I was able to get a coupon towards my oil change and I was told after service that there was a factory recall on my vehicle. AutoNation eventually told me there was a recall on my vehicle about 3 months later. More recently I went to AutoNation to get two new tires and oil and filter change and the tires now have a bad sound ejecting. So, when I took it back the day after I was told there were no available appointments to switch the new tires to the front and put the old tires back in the back and also check to make sure the suspension is good. I have to wait until after June 1. I have to drive to Maryland on 27 May I didn’t want to drive it there in that condition now I’m gonna have to take it back to the dealership there to see if they can help me and how much they would charge me to do the work. More

The dealership is always clean. The service techs are courteous and knowledgeable. I have had two VW’s and have brought both in for reliable service. The service techs are courteous and knowledgeable. I have had two VW’s and have brought both in for reliable service. More

Website: "You don't need an appointment for oil change. " Arrival: "Do you have an appointment?" Response: "No." "Advisor: "Well, we can't do that. Covid." " Arrival: "Do you have an appointment?" Response: "No." "Advisor: "Well, we can't do that. Covid." More

Ask for Quentin, he will make take care of you. No pressure, just helpful, and guides you through. No pressure, just helpful, and guides you through. More

Our service representative Jovon was very professional and took the time to address the concerns we had about our Atlas. and took the time to address the concerns we had about our Atlas. More

This was the easiest car buying experience I’ve had in over 30 years, great job! over 30 years, great job! More

Very helpful. Shawn was a great salesman and very knowledgeable. Worked with my daughter and showed her everything the Taos offered. I bought the 2022 Taos for my Shawn was a great salesman and very knowledgeable. Worked with my daughter and showed her everything the Taos offered. I bought the 2022 Taos for my daughter. It is her first car and she is about to get her license. She absolutely loves the car and couldn’t be happier. Would definitely buy another vehicle from them. More

Good service and good communication with the staff. The service employees are always timely and thorough. The service employees are always timely and thorough. More

We had a great experience! Staff was very helpful and transparent. No pressure buying experience. Staff was very helpful and transparent. No pressure buying experience. More

Good customer service, I had to dropped the day before my appointment, no problems at all, they took good care on my car appointment, no problems at all, they took good care on my car More