AutoNation Volkswagen Mall of Georgia

Service was fast and easy. Michael was super easy to work with and was pretty up front with the cost of my repairs. Michael was super easy to work with and was pretty up front with the cost of my repairs. More

Love it, they sold us a great car and were helpful each time we were due for a service. time we were due for a service. More

The salesperson we delt with was great, his name is Christian. The rest of the experience was pretty bad. It started with the price of the car advertised was not what they wanted to sell it for, they a Christian. The rest of the experience was pretty bad. It started with the price of the car advertised was not what they wanted to sell it for, they added a window tint ($699) and said that was just part of it and could not be taken out. The manager ( AL) came in and agreed to reduce the window tint charge to $250, still but ok. We agreed to buy it, waited for the finance person for 45 minutes. They did not attend to us meanwhile, we waited as long as we could but decided to leave because it was already almost 9pm. They called us and asked us to please come back, but we explained our kids had school and we could not, but we agreed with them to be back the next morning at 9:30 am to finish signing the paperwork. To our surprise, int he AM we got a call from the salesman at around 9:30 am ( the time we were to meet to sign the documents they messed up on the day we were there) he tells us they sold the car, but could offer us another car a few days later. Honestly, I am extremely disappointed and I would never do business with AutoNation again, they were dishonest, they not only agreed to meet the next morning for the paperwork, they suggested since we could no longer wait. On our end, everything was done, ready to go. These people are dishonest, I am shocked that they would do something like this. My suggestion would be that moving forward, be honest with people, tell them the price upfront ( on the website) and once you agree to sell the car, sell it and do not sell it to someone else. It is extremely disappointing and dishonest and I am certain not the way to do business. More

Service is great with certain limitations. Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't hav Parts ;markup is excessive. The most expensive parts on line cost half as much as the dealer charges. I know all dealerships are high. I don't have to like it. Current short supply of techs isn't helping them keep up with appointment times. Probably not unique to this dealership. Over-all nice people to work with. More

I shopped around and by far they have the largest selection of cars. The staff and sales people were very nice and helpful. I bought a 2022 Atlas. Definitely would recommend them. selection of cars. The staff and sales people were very nice and helpful. I bought a 2022 Atlas. Definitely would recommend them. More

Service on our VW CC was impeccably handled by James Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in r Cumbie. He was knowledgeable, professional, considerate and responsive to all questions and assured our vehicle was properly serviced and ready in record time. We could not be more pleased with the outcome and will most certainly continue our longstanding service visits with Autonation Volkswagen. More

Great service advisers and techs. , please keep up the good work for all appointments. Thank you , please keep up the good work for all appointments. Thank you More

I was disappointed that it took 3 weeks to get my car in for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did n for service. Once I did get to the service department with Chase, I was very appreciative of his time and understanding for what was needed. He did not try to over sale me on item I did not need. As it turned out, the work was covered under warranty which was great to hear. More

We had a good experience with AutoNation. The sales associates were friendly and knowledgeable about the vehicles on the lot. We are very happy with our purchase! The sales associates were friendly and knowledgeable about the vehicles on the lot. We are very happy with our purchase! More

Their service was impeccable, and they were 100% friendly from the moment I visited to the end of the service. from the moment I visited to the end of the service. More