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AutoNation Volkswagen Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.4
567 Reviews
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Georgia looks forward to finding the perfect car or SUV for you!
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3711 Buford Dr

Buford, GA

30052

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Showing 567 reviews

January 17, 2023

James was friendly and up-front about the cost. Informed me about upcoming service I might need but was never "pushy". Thanks! More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 20, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 15, 2023

The car wasn’t ready and in fact was not ready for several days even after the payment check wasn’t presented. The promise of two-year free maintenance service as shown in the ad was cut to none at More

by shaifulc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Shawn Yim
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Jan 20, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Mall of Georgia take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (678) 807-4171 -- we hope to hear from you soon.

January 12, 2023

Thank you for your help. They were so nice to me. Good good good good More

by blingblingarami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me.trey
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Jan 17, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

January 06, 2023

Great service as always. I have had several Vw cars over the years and will continue More

by ericschroeder9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
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Jan 10, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2023

Great and professional service by Suad and his team! Very thorough as well. Thank you! More

by Reneelb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
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Jan 07, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

I’ve never experienced this level of customer service at a dealership. Everyone was friendly including those employees not directly assisting me. I initially came in to just to test drive and there was no p More

by Ellee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin
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Jan 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us, Ellee! If you need more help, our team is available to talk -- safe travels!

December 31, 2022

He was a good and professional. He made me 100% understanding about my car. Good service!! More

by Benker8512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cho
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Jan 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 30, 2022

It's the most kind and honest dealer around Thank you for your kindness and I best choice More

by yongkook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cho
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Jan 03, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Yongkook, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

It was horrible experience at all times at this dealer to get service for my ID 4. I won't visit this dealer to check up my vehicle. More

by Jaeil Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't want to mention
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Jan 02, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Jaeil, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (678) 807-4171. We hope to hear from you.

December 19, 2022

My experience was amazing! One issue: I only got one key and there are supposed to be 2 keys. My salesman, Christopher Rozier, is pushing to get my second one but since the car More

by kcprandy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Rozier
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Dec 21, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (678) 807-4171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 21, 2022 -

kcprandy responded

Christopher contacted me on his day off and told me they found the key. He will be getting it to me today, he said. Please remember that Christopher was amazing! HE gets 5 stars! Also, the salesmen who "couldn't find" the other key, or said there was only one key, were at a different AutoNation dealership just a few doors down, NOT AutoNation Volkswagen Mall of Georgia.

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