AutoNation Volkswagen Mall of Georgia

Brent in quite knowledgeable detail with his explanations and offer great customer service and friendly service and offer great customer service and friendly service More

The sales rep that helped with this whole process made it so easy and fun. He went out of his way to ensure that I found exactly what I was looking for and I couldn't be happier! Mr. Christy So went out of h so easy and fun. He went out of his way to ensure that I found exactly what I was looking for and I couldn't be happier! Mr. Christy So went out of his way and made it so easy. I appreciate him and the dealership so much! I highly recommend this place to anyone looking for a new or used car! More

Very professional and quick to get into your appointment. They wont over sale . And are knowledgeable about any problems you may have on your car. Definitely will be back. They wont over sale . And are knowledgeable about any problems you may have on your car. Definitely will be back. More

Greate service from everyone we encountered. Very knowledgeable and willing to help. Would recommend this dealership Very knowledgeable and willing to help. Would recommend this dealership More

Great service, the team was very professional and helpful and made it easy for me to purchase the vehicle. and made it easy for me to purchase the vehicle. More

My husband and I are very knowledgeable car buyers (my husband used to be in the car business) and we were very pleasantly surprised by Austin and the team at VW in Buford. Austin really knew all the opti husband used to be in the car business) and we were very pleasantly surprised by Austin and the team at VW in Buford. Austin really knew all the options on the car and how the car ranked in comparison with its competitors. He wasn't pushy or try to overly sell us on the car but let us drive the conversation. He listen to our needs and didn't rush us. We would definitely purchase from the dealership and most importantly, Austin, again! More

The staff was great. The receptionists were very helpful and answered all our questions good experience The receptionists were very helpful and answered all our questions good experience More

Quentin and James are absolutely fabulous every time we have to bring our vehicle in for service. We love the Volkswagen service department!!!! have to bring our vehicle in for service. We love the Volkswagen service department!!!! More

Service department is useless, and have no troubleshooting skills. be prepared to invest in tools and do the diagnosing for them. if they dont get a fault code from the ecu, they give up. n troubleshooting skills. be prepared to invest in tools and do the diagnosing for them. if they dont get a fault code from the ecu, they give up. no ideas, no ceativity, just give the car back and make the customer do the work. More

Purchased used VW tiguan and was handed a fantastic 200 pt checklist of all passing, purchased a warranty from them and less than 1000 miles 2.5 months I smelled coolant and asked for them to check it. Quo pt checklist of all passing, purchased a warranty from them and less than 1000 miles 2.5 months I smelled coolant and asked for them to check it. Quoted $3,400.00 plus for leaking water pump, leaking oil, and recommended timing chain. Warranty denied all claims and said it was pre existing . I have zero trust with them right now and getting repairs done elsewhere. I wouldn’t buy used cars from this company More