AutoNation Volkswagen Mall of Georgia

My Service Advisor James Cumble goes above and beyond when I bring in my VW Beetle for Service. James is always friendly, professional and very knowledgeable. Autonation VW is the only place I trust to g when I bring in my VW Beetle for Service. James is always friendly, professional and very knowledgeable. Autonation VW is the only place I trust to get my Beetle Serviced. Thank You So Much James! More

Bringing a car into service for "issues" is never a fun experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was tentative, understanding, knowledgeable and communication was on point. I never had an issue bringing my car into service here, they are all very helpful and pleasant to work with. More

Very friendly and knowledgeable staff who kept me informed every step of the way. Will definitely be back. informed every step of the way. Will definitely be back. More

Bringing a car into service for "issues" is never a fun experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was experience, relaying the problems you have with your car you only hope the tech and advisor listen and assist. Trey exceeded my expectations. He was tentative, understanding, knowledgeable and communication was on point. I never had an issue bringing my car into service here, they are all very helpful and pleasant to work with. More

The salesperson with whom I dealt made the process enjoyable and I will highly recommend this dealership and salesperson to friends. This is the second time I have purchased a VW at this dealership. enjoyable and I will highly recommend this dealership and salesperson to friends. This is the second time I have purchased a VW at this dealership. More

As an out of state guest taking a vehicle in for service, the experience was excellent. This is reassuring given that the car is in use by one of our children away at college. the experience was excellent. This is reassuring given that the car is in use by one of our children away at college. More

I received a lot of help to buy a good car. Tanks for his efforts. Tanks for his efforts. More

The service guys were very helpful and quick with my service, they even caught a recall on my vehicle that I didn’t know had happened. service, they even caught a recall on my vehicle that I didn’t know had happened. More

I negotiated a remote purchase while out of state this August. Ms. Aja Cummings did an exceptional job of making sure all of my questions and concerns were addressed. She not only secured the vehicle th August. Ms. Aja Cummings did an exceptional job of making sure all of my questions and concerns were addressed. She not only secured the vehicle that I needed, she was able to lock in the sale for me even though I couldn’t arrive at their location for another 72 hours. Her level of commitment to me was something that I would expect from a family member, not a car salesperson. Ms. Jessica Slaughter assisted me with the financial documents. She took time to provide details that directly answered my questions and extremely pleasant to work with. The only reason that I didn’t give the dealership a 5/5 is because of additional equipment that I wanted added to my vehicle. The service department said roof bars and a cargo rack were not available equipment for my vehicle. I knew this to be inaccurate, as I investigated the options on the VW website prior to this engagement. When I arrived, I also saw the equipment available through their automated kiosk under additional accessories. This was rather disappointing as I am an extremely busy individual and have very few opportunities to handle personal business, such as the vehicle purchase. Sales team and associated staff: 11 out of 10 Service representative knowledge: leaves room for improvement. More