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AutoNation Volkswagen Hilton Head - Service Center

Hardeeville, SC

4.7
255 Reviews

255 Reviews of AutoNation Volkswagen Hilton Head - Service Center

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February 07, 2023

This was a great experience overall! There was a recall repair, an engine light notice and an oil change all completed in one day. Amy was extremely helpful and friendly. I am new to More

by catherine smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 09, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi Catherine, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Hilton Head. Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2023

The service manager was very competent in his job answered all my questions service was done properly More

by J_mcgee_sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 10, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 03, 2023

Great customer service in the service department! Very fast and effective with their work. Great job More

by sterry009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Jan 06, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2022

Appointment was on time, customer service was great and maintenance was done in a timely manner More

by Maddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember sorry
Dec 26, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 23, 2022

Nice staff, easy online appointment booking, knowledgeable and thy take time to hear your needs, even the salesmen were helpful, lol. Autonation VW of Hiltonhead went the extra mile by replacing More

by jtkratz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 26, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 14, 2022

I buy my car cash and I was told to bring it to get my first service.drop the car off and went back 7 hours later and my car was not even seen. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig told me
Dec 18, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi Paul, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Hilton Head take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 214-2567. We hope to hear from you.

December 09, 2022

Very professional and helpful. Wouldn't change to another service. Always thinking of the customer More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Beyer
Dec 12, 2022 -

AutoNation Volkswagen Hilton Head responded

Hello, We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 05, 2022

I was travelling and noticed that the tire pressure warning light was on. I contacted the local Volkswagen service desk to schedule an appointment and they said I could bring my car in immediately an More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Dec 08, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 05, 2022

Service department always does a great job. They work quickly and keep you informed. Amy was great to work with. More

by ascaplehorn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 08, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi Ascaplehorn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 01, 2022

Dealer works for the customer and is not just looking to make a quick buck. Went in for maintenance and they found the problem to be from a previous accident that wasn’t repaired properly. More

by dozer1345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 02, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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