AutoNation Volkswagen Hilton Head - Service Center

Best Service department that I have ever been to! I have frequented this store since 2016 and if I ever have a problem beyond my expertise, this is the only place I trust with my vehicles I have frequented this store since 2016 and if I ever have a problem beyond my expertise, this is the only place I trust with my vehicles More

Great response to our unexpected repair issue while on vacation, excellent follow up and we very much appreciate them fitting us in and taking care of the issue under warranty vacation, excellent follow up and we very much appreciate them fitting us in and taking care of the issue under warranty More

Respectfully, Courteous, Attentive and Detailed oriented that’s what Corey Stavac was!! Made me feel when I got my car fixed!! that’s what Corey Stavac was!! Made me feel when I got my car fixed!! More

I received no paperwork or email for the 10k mile service I had on my 2021 Tiguan last week. The vehicle is still saying that I am overdue for service. I also did not get requested information on some minor I had on my 2021 Tiguan last week. The vehicle is still saying that I am overdue for service. I also did not get requested information on some minor trim work I need done. They did a complimentary repair on a slow leak tire I had. I don’t have the satisfied feeling I was expecting at this point. Great car, marginal follow up at this point. More

Auto Nation is new but many of the same people are there from HHVW Peacock. They don't have any cars right now. Really frustrated that two previous services over 2 years couldn't find a fix for my phone tha from HHVW Peacock. They don't have any cars right now. Really frustrated that two previous services over 2 years couldn't find a fix for my phone that was done by another dealer within 5000 miles of purchase. After complaining they researched it and fixed it after first talking me I had to buy a new info system for $1500. Level of attention and listening seems to customers is quite low. More

Corey is professional and explains what he can do or not do honestly. I appreciate getting an answer to wait time, appointments, etc. I made an appointment online, and I called, but no appointment. Clear do honestly. I appreciate getting an answer to wait time, appointments, etc. I made an appointment online, and I called, but no appointment. Clearly, the online experience needs to improve, but I was able to get everything done and in a reasonable wait. The technicians know what they are doing. I can only rate a 4 because of the online service that VW keeps saying to use. Everything else would receive a 5. More

They were customer friendly and very helpful. Took time to explain each of my problems. Took time to explain each of my problems. More

Corey is very personable and professional. The service team did a great job. I'll continue to use this team on all my future vehicle services. team did a great job. I'll continue to use this team on all my future vehicle services. More

while wintering in hilton head i required service on my alltrack. online set up was easy. i was met in the service drive up with easy check in. required service was done on time with no issues. service alltrack. online set up was easy. i was met in the service drive up with easy check in. required service was done on time with no issues. service rep explained what was done and walked me to my car. overall great service More

I always go to my Volkswagen people. They are nice, and they know how to take care of my car and me. they know how to take care of my car and me. More