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AutoNation Volkswagen Hilton Head - Service Center

Hardeeville, SC

4.8
255 Reviews

255 Reviews of AutoNation Volkswagen Hilton Head - Service Center

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July 18, 2022

Service as it should be! It was facilitated in Reasonable time ; The staff was polite and Very helpful and personable . Offered me. a Bottle of water when I first entered; More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk person
Jul 20, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi Gloria, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2022

Fast knowledgeable service clean pleasant waiting area I like VW service area . Was on vacation last year in the St. Louis area and needed service for warranty purposes. Had it done without an appointment, More

by darrelm229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 15, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 12, 2022

I was an enjoyable experience. I will be going back to get my car serviced again More

by maringreen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 14, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2022

Service was done as expected. Car was not cleaned and no follow up on the infotainment system as per my conversation with the the device writer. More

by sgrooms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 14, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 11, 2022

Great service, good communication. They go over and above in working with you. Highly recommend this dealership!! We More

by Timmicourt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 13, 2022 -

AutoNation Volkswagen Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2022

Always very courteous & knowledgeable about our vehicle. My Dad was a mechanic for many years. So I can relate to the service technician’s. Good job!! More

by greekgandre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Koenig,
Jul 13, 2022 -

AutoNation Volkswagen Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 10, 2022

Took 3 trips to get my oil Changed. 1st time they didn’t order my filter, 2nd time computers went down, 3rd time it was performed but they neglected to tell me cost until after service More

by truleeblesd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory/Cody
Jul 11, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Hilton Head take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 214-2567. We hope to hear from you.

July 04, 2022

Cody was courteous and efficient. He made sure the part needed for the repair would be available when I brought in my 2012 Beetle. The wait was pleasant, and the repair was successful More

by Louise Beetle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Koening
Jul 05, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi Louise, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 03, 2022

Good service , explained everything about what needed to be done , went over pricing , didn’t oversell More

by etrpko56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason,
Jul 05, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 28, 2022

They were great! They kept me well informed and fixed everything I asked. Also let me know how much everything would cost. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Koenig
Jul 01, 2022 -

AutoNation Volkswagen Hilton Head responded

Hi, we appreciate you taking the time to leave us a response, Jan! If you ever need help, just give us a call. Happy motoring!

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