AutoNation Volkswagen Hilton Head

This dealership is the better of the two in the Savannah/Hilton Head region even though both are AutoNation. I worked with Alex Schofield and he was an excellent sales rep. Also, Jay in Service h Savannah/Hilton Head region even though both are AutoNation. I worked with Alex Schofield and he was an excellent sales rep. Also, Jay in Service has been equally good. I would definitely recommend this particular dealership to others in the market for a VW. More

Great job Jay and entire staff. Very knowledgable and addressed problem in a timely manner. Very knowledgable and addressed problem in a timely manner. More

It's a scam they push cars just to get it off the lot. They sell bad cars and will give you a hard time to fix it. They sell bad cars and will give you a hard time to fix it. More

Although Jay has been most informative and accomodating - it will be now the 3rd visit to address the service problem in 2 1/2 weeks it will be now the 3rd visit to address the service problem in 2 1/2 weeks More

greg was extremely helpful and resonsive to my questions. there was no pressure to lease or purchase a vehicle and was given adequate time for me to consider their offer. there was no pressure to lease or purchase a vehicle and was given adequate time for me to consider their offer. More

Great customer service! Trustworthy and informative. Jay explained everything about my service in a way I understood! Trustworthy and informative. Jay explained everything about my service in a way I understood! More

I got a screw in my tire last Friday, I called and spoke with Andy. I was able to take my car in and he assessed my tire could be patched. Needless to say I was very pleased not to have to purchase a new ti with Andy. I was able to take my car in and he assessed my tire could be patched. Needless to say I was very pleased not to have to purchase a new tire. My trie was repaired and off I went. Thank you Andy!! More

Hilton Head VW is a great environment with attentive staff who are friendly and helpful. The service was done quickly and at a fair price. staff who are friendly and helpful. The service was done quickly and at a fair price. More

The Volkswagen Hilton Head service center always do a fantastic job servicing our two VW Tiguan’s. Amy, and the entire staff make us feel like valued customer’s when we bring our vehicles in for service. fantastic job servicing our two VW Tiguan’s. Amy, and the entire staff make us feel like valued customer’s when we bring our vehicles in for service. Mike the Sr. Lead mechanic is always available to answer questions and concerns and we feel very confident with Mike and his team servicing our two Tiguan’s. More

Will not buy another VW from this dealership. Extremely difficult to get help from service. No one answers your call, and they do not return calls. I was told I had to leave the car for 24 hou Extremely difficult to get help from service. No one answers your call, and they do not return calls. I was told I had to leave the car for 24 hours to have a part put back in place. Asked to speak to manager, and they said he would call back. I never got a call back. They said all diagnostic issues require you to leave the car for 24 hours. You can no longer make an appointment to bring it in and wait for it. This is extremely inconvenient and totally inappropriate for needing a part put back. More