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AutoNation Volkswagen Hilton Head

Hardeeville, SC

Overview
Reviews
Vehicles
4.7
483 Reviews
AutoNation Volkswagen Hilton Head, a Volkswagen dealership serving the Hardeeville, Bluffton, and Hilton Head Island areas, is a proud member of the extensive AutoNation dealership network. We'll work with you, from sales to financing to service, to ensure a smooth and enjoyable dealership experience. At our dealership in the South Carolina Lowcountry, you'll find an extensive selection of Volkswagen models, including the VW Jetta, VW Passat, and VW Atlas. Our sales staff will work with you to find the perfect vehicle to meet all your specific needs. Even if you're not shopping for a brand-new Volkswagen, there are many pre-owned and Volkswagen Certified Pre-Owned vehicles to choose from. We also offer genuine Volkswagen parts and service.
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137 Auto Mall Blvd

Hardeeville, SC

29927

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Showing 483 reviews

August 17, 2023

They never answered any emails or voice mails. I won't trust them for anything at all More

by NOt doing it
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NONE. Nobody would call
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Aug 19, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

August 16, 2023

The people in service are friendly and helpful. The phone system to try to reach a live person in the dealership is a problem. It would be helpful when trying to schedule if the person you finall More

by Linmil210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and the young man who transported
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Aug 18, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 07, 2023

Had an unusual ( for me ) situation with my Beetles response to a faulty wheel sensor. The response from AutoNation VW service dept. was calm, quick and in a few days fixed. Could not have asked for a More

by Ejabs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall
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Aug 09, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Jay was extremely helpful and professional. He explained everything about service options and recommendations for my car. More

by Meadowrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Aug 02, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

I sent request online to see a car, salesman called, left me a voicemail that I may want to arrive sooner, car wasn't going to last. I drove from GA and glad I did. At this point I feel this dealership went More

by sobelgraphics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Weaver
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Jul 31, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 28, 2023

Ken was very helpful explaining nature of the problem and time frame to fix it. Excellent work and explanation. More

by donjakoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jul 30, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2023

The staff is always so helpful and I wouldn’t take my car anywhere else More

by Carolinaangel_72
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Jul 28, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 27, 2023

I called the service department on a Monday around 11am and said I would like to schedule service for my car. The lady told me a service advisor would call me back that afternoon. He never called me. I cal More

by Cindy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 28, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi Cindy, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (843) 214-2567 so we can assist you further.

July 24, 2023

Easy to work with. Was able to get an appointment for same week that I called in. Dropped car at appointment time and was called soon after that is was ready. More

by Love my Tiguan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 26, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

Came in have tire repair left with new tire, and had no appointment, thank you to the service department More

by dupreyjames40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Report | Print
Jul 26, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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