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AutoNation Volkswagen Hilton Head

Hardeeville, SC

4.6
477 Reviews
AutoNation Volkswagen Hilton Head, a Volkswagen dealership serving the Hardeeville, Bluffton, and Hilton Head Island areas, is a proud member of the extensive AutoNation dealership network. We'll work with you, from sales to financing to service, to ensure a smooth and enjoyable dealership experience. At our dealership in the South Carolina Lowcountry, you'll find an extensive selection of Volkswagen models, including the VW Jetta, VW Passat, and VW Atlas. Our sales staff will work with you to find the perfect vehicle to meet all your specific needs. Even if you're not shopping for a brand-new Volkswagen, there are many pre-owned and Volkswagen Certified Pre-Owned vehicles to choose from. We also offer genuine Volkswagen parts and service.
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137 Auto Mall Blvd

Hardeeville, SC

29927

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Showing 477 reviews

August 27, 2023

great service, clean & good vibe inside. waited for my 20,000k service & was very pleased. More

by andrew22curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 30, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 26, 2023

Great customer service. Got my oil changed and printed out the maintenance list I asked for. Will be back. More

by Wilsonrolando13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 30, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 23, 2023

My service advisor was exceptional. He made me feel extremely comfortable with the dealership. My car was exhibiting false warning lights, and he was able to diagnose the problem with j More

by progers13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall
Aug 29, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2023

Very good service advisor and service technicians. Very easy website to navigate and use. Also convenient location More

by mthudock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Aug 28, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

They never answered any emails or voice mails. I won't trust them for anything at all More

by NOt doing it
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NONE. Nobody would call
Aug 19, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

August 16, 2023

The people in service are friendly and helpful. The phone system to try to reach a live person in the dealership is a problem. It would be helpful when trying to schedule if the person you finall More

by Linmil210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and the young man who transported
Aug 18, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 07, 2023

Had an unusual ( for me ) situation with my Beetles response to a faulty wheel sensor. The response from AutoNation VW service dept. was calm, quick and in a few days fixed. Could not have asked for a More

by Ejabs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marshall
Aug 09, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Jay was extremely helpful and professional. He explained everything about service options and recommendations for my car. More

by Meadowrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 02, 2023 -

AutoNation Volkswagen Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Volkswagen Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

I sent request online to see a car, salesman called, left me a voicemail that I may want to arrive sooner, car wasn't going to last. I drove from GA and glad I did. At this point I feel this dealership went More

by sobelgraphics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Weaver
Jul 31, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 28, 2023

Ken was very helpful explaining nature of the problem and time frame to fix it. Excellent work and explanation. More

by donjakoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Jul 30, 2023 -

AutoNation Volkswagen Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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