AutoNation Volkswagen Hilton Head

Very good service, kind person, high efficiency, good customer experience, good customer satisfaction, great job! customer experience, good customer satisfaction, great job! More

Tim at AutoNation Volkswagen was a pleasure to work with. We went in with not much knowledge of what we were looking for, but he was sure to cater to our every need. Anyone looking to buy a Volkswagen should We went in with not much knowledge of what we were looking for, but he was sure to cater to our every need. Anyone looking to buy a Volkswagen should not hesitate to stop in and see Tim! More

The representative was very pleasant on the phone and took care of what I need done swiftly. took care of what I need done swiftly. More

Every time I go in for service winds up being the best experience I have. The staff, specifically Jay could not be any better. They are helpful, considerate, thorough, and professional. I'll never go to a experience I have. The staff, specifically Jay could not be any better. They are helpful, considerate, thorough, and professional. I'll never go to another place to get my VW serviced. More

Since Jay and Mike has been taking over service the communication has improved 100% However I still hate the car. It's always broken and to trade it back the value decreased by half in 6 months 4,000 m communication has improved 100% However I still hate the car. It's always broken and to trade it back the value decreased by half in 6 months 4,000 miles. I just want out.😔 More

I had a 20,000 mile service done at VW Hilton Head on Sept. 14 2023 and found the service team, led by Mike, to be friendly, knowledgeable, and responsive. I will not hesitate to return as future mainte Sept. 14 2023 and found the service team, led by Mike, to be friendly, knowledgeable, and responsive. I will not hesitate to return as future maintenance is required. More

On August 28 2023 I traded in a Ram truck for a 2023 VW Taos. Love the vehicle, but as of September 11, 2023 I have not received the the check for the difference of the trade in and the Ram truck has not b Taos. Love the vehicle, but as of September 11, 2023 I have not received the the check for the difference of the trade in and the Ram truck has not been paid off. It’s well beyond the ten day payoff time frame that was promised. I have been given the run around with the check, which is in excess of $43,000.00. I don’t think I would be back to purchase another vehicle from this dealership. BUYERS BEWARE!! More

My wife and I were vacationing on HHI when the passenger window on her VW Convertible Beetle got stuck open. We arrived at the dealership around 4:30 pm to see if we could get the car in before leaving on S window on her VW Convertible Beetle got stuck open. We arrived at the dealership around 4:30 pm to see if we could get the car in before leaving on Saturday. Mike Malinsky met us at the door and informed us that the service department was booked out to next week but since we were in a bind he offered to take a look at the window. Mike was able to take the door panel off and get the window up, the rubber track was off and keeping the window from going and up or down. We offered to pay Mike for the temporary fix so that we could get black home and to our dealership but he said that he was happy to help and wished us safe travels back to VA. Thanks Mike for going above and beyond to satisfy your customer Les & Debbie Wyatt More

I am new resident of SC and needed annual check up - I was very pleased with the service representative (Jay) as well as service on my 2015 Volkswagen Beetle! Thank you so much. I need to return in was very pleased with the service representative (Jay) as well as service on my 2015 Volkswagen Beetle! Thank you so much. I need to return in September for front brakes , 4 new tires and Alignment - I am sure I will be treated with the same kindness and service experience as I did with my last visit. More

I am a returning customer and both times I found a nice and clean waiting area stocked with beverages. Both Gregg the salesman and Phil the finance guy did everything in their power to get me the car I wan and clean waiting area stocked with beverages. Both Gregg the salesman and Phil the finance guy did everything in their power to get me the car I wanted for the budget I gave them. They have contacted me several times to make sure I’m happy and satisfied. More