AutoNation Volkswagen Hilton Head

Our Sales Person, Mikhayla Royal made our entire experience an actual joy! From the first intro, she listened to what we wanted, what we didn't want, gave us all of our options and didn't blink an experience an actual joy! From the first intro, she listened to what we wanted, what we didn't want, gave us all of our options and didn't blink an eye when we completely changed what we wanted. Even the young man that prepped our new vehicle was as nice as could be! The only down side of our buying experience was once we got in the finance office. Part of it couldn't be helped because of a server issue, but it took FOREVER because the gentleman, although very nice, kept making mistakes with the paper work. We were at the dealership for nearly 7 hours--the majority of which was due to the financing part. We are still giving 5 stars because that was the only negative of our experience and we are so happy with our new vehicle. More

I hoped my experience would be a good one and it definitely was great. They worked pretty fast since the holiday was coming and I wouldn’t be able to return back to the dealer for a few days. definitely was great. They worked pretty fast since the holiday was coming and I wouldn’t be able to return back to the dealer for a few days. More

The dealership was wonderful in helping me buy my car. Aristote was so attentive, asking if we needed anything along the way. Aristote was so attentive, asking if we needed anything along the way. More

Great customer service, the service was completed in a timely manner. The staff was friendly and professional. timely manner. The staff was friendly and professional. More

The service is always great. The staff are friendly and funny. Jay Marshall has come to be a family favorite. The staff are friendly and funny. Jay Marshall has come to be a family favorite. More

The customer service was great. I had to get a few things fixed and they were going to need my car over the Thanksgiving holiday. They provided me with a loaner and first thing Mond I had to get a few things fixed and they were going to need my car over the Thanksgiving holiday. They provided me with a loaner and first thing Monday morning, my car was ready to go. Advisor Jay was a great help. More

Excellent support from sales rep, Makhayla, who worked hard to find car, and from store GM and finance manager. Makhayla made it happen hard to find car, and from store GM and finance manager. Makhayla made it happen More

Jason is always pleasant and knowledgeable . .. He engage in conversation, relay response to questions in a non mechanical way for ease of understanding. Thank you Jason excellent customer servic .. He engage in conversation, relay response to questions in a non mechanical way for ease of understanding. Thank you Jason excellent customer service, A+ More

I always feel taken care of at this dealership. Everyone is honest and tells me, up front, problems and cost. Everyone is honest and tells me, up front, problems and cost. More

Jay the service manager is truly a professional. He is articulate and explains in detail the issues with your automobile and provides common sense solutions which are understandable and logical, On He is articulate and explains in detail the issues with your automobile and provides common sense solutions which are understandable and logical, One of the best in the industry! More