AutoNation Toyota Winter Park

This is my second opinion. in the first i rate service BAD!,but when service manager STEWART take over my problem,everythink change end I can give ''courtesy toyota'' all''5'' customer service-change 18 BAD!,but when service manager STEWART take over my problem,everythink change end I can give ''courtesy toyota'' all''5'' customer service-change 180deg quality of work-thy show me what problem was(mice chew wires!)they repair-not change to save my money! friendlines-talkin with Stevart was pure pleasure experience-very high price-fraction what other repair shop can charge! they even vacum,and wash my Tundra! One thing AUTONATION supose change is:LIFETIME GUARANTEE FOR EVERY NEW VECHCLE - TO: LIFETIME GUARANTEE FOR POWERTRAIN.,but this-I gues have nothing with Courtesy Toyota Subiect for AUTONATION More

I had a great experience at the dealership. I had owned a Toyota previously and took my car to this dealership for service. When it was time to buy a new car, I came back to the dealership based on the great Toyota previously and took my car to this dealership for service. When it was time to buy a new car, I came back to the dealership based on the great service that I had received previously. I was not disapointed. I had a great experience buying this car. More

I called the dealership to inquire about a diagnostic checkup due to the engine light being lit. Andrew took the call and was very friendly and professional over the phone. He offered a complimentary dia checkup due to the engine light being lit. Andrew took the call and was very friendly and professional over the phone. He offered a complimentary diagnostic checkup and offered to schedule me an appointment or take care of me as a walk-in. I canceled an existing appointment with another center and brought my car to Courtesy Toyota Winter Park. The staff was very hepful from the moment I pulled in. Andrew came out to greet me, provided a general time for completion and directed me to their waiting area which included a lounge like environment, cafe, theatre, gaming area for children, and who knows what else. The diognostic checkup took longer than expected and the news to follow bleek. The check engine light was the least of my troubles, the thorough inspection provided by the technician identified critical repairs needed which I was shown including a split drive belt among other things. On my budget, I thought I would have to walk away but Andrew and I reviewed the recommended services, identified the critical repairs needed, and negociated a price that I could afford for these repairs. I was provided a rental car free of charge while they repaired my vehicle. They even went as far as repairing a couple small items that were not on the list such as the dashboard light and water line. I an beyond pleased with the quality of service receieved from the staff, Andrew was wonderful, the rental car agent was very pleasant and the technician who repaired my car did an awesome job. I now have a place to take my car that I trust will do right by me. More

The sales agent Bishoy was excellent. He is not pushy, is very knowledgable and goes beyond what he needs to do with a customer. I have bought now 3 vehicles from him and always recommend him to my frie is very knowledgable and goes beyond what he needs to do with a customer. I have bought now 3 vehicles from him and always recommend him to my friends and family. Great job done again!! Lee Owens also has done a fine job with the finalsale paperwork for all my vehicles. He described many options for us and helped us painlessly through the process. More

The reasons I put the answers I did was because mr.modaresi made the process go byfast while still going by every detail and feture of the car.as for the price I believe it could have been better t mr.modaresi made the process go byfast while still going by every detail and feture of the car.as for the price I believe it could have been better then what I received. More

Jason always is very friendly and helpful. The service dept handles my service needs efficiently. The waiting area is convenient and I appreciate the free Wi-Fi. dept handles my service needs efficiently. The waiting area is convenient and I appreciate the free Wi-Fi. More

The dealership provides great service and has great people working there. I have always enjoyed bringing my vehicle there for service since it is always done right the first time. Ben Smith is a grea people working there. I have always enjoyed bringing my vehicle there for service since it is always done right the first time. Ben Smith is a great service writer and pays attention to what you want to have done and makes sure it happens. More

Bishoy is an absolute pleasure to work with. He knows his cars and made me feel confident that I was purchasing a quality vehicle. There was no hard sell as I have experienced at other dealers in the past. cars and made me feel confident that I was purchasing a quality vehicle. There was no hard sell as I have experienced at other dealers in the past. In fact, I had an out-of-town relative with me and he was so totally impressed with Bishoy that he inquired about purchasing a car here even though he lives in New York. I also enjoyed working with Osh and feel satisfied with the deal we made. Thanks to both of you I am a return Toyota customer instead of a one time only buyer! Best of luck, Maureen Liontis More

Excellent service. Jason always goes the extra mile. It is always nice to see a familiar face when gettin my car serviced. Keep up the good work! is always nice to see a familiar face when gettin my car serviced. Keep up the good work! More

I purchased a 2010 Prius from Courtesy Toyota. My sales person was George Ibrahim. George is highly knowledgeable, friendly, and instantly gained my trust. His emphasis seemed to be on meeting my needs a person was George Ibrahim. George is highly knowledgeable, friendly, and instantly gained my trust. His emphasis seemed to be on meeting my needs and making sure I had a good buying experience. Courtesy didn't have the Prius I wanted with the advanced technology package in stock. George located one at another dealership. I got a fair price on my trade and George made the buying experience enjoyable and stress free. I had been to another dealership previously, where the emphasis seemed to be on the quick sale, selling me what they had on their lot, whether it matched my needs or not. It was indeed refreshing to walk in to Courtesy and have the customer centered experience I had. We love the Prius, but it developed a high speed (above 60 mph) squeak which was hard to isolate. My service advisor, Jason Rubel, had his technicians ride with me to try to isolate the troublesome squeak. The technicians were so knowledgeable and friendly, but after a few appointments, the high speed squeak persisted. The service director, Stewart Burzee, got involved, having other technicians try to isolate the squeak. The problem was finally resolved when Mr Burzee himself rode laying down in the back seat, with the door open, at 60 mph on the interstate, identifying the source by pressing on the rocker panel under the door. It was a defective clip. The personal involvement of Mr Burzee in diagnosing the problem and the persistence of his staff are exemplary. They are true professionals! My youngest daughter and her husband in Fort Myers, FL were recently in the market for a car. I recommended they drive the 200 miles up to Orlando to buy their car from the best car dealership I've encountered. I sent them to George Ibrahim. My daughter and her husband had the same enjoyable, stress free purchase experience as I did. They bought a Venza. I have since recommended Courtesy Toyota to several of my friends. Courtesy Toyota has the qualities one hopes for in a dealership, both in the way they treat you during the purchase process, and the way they take care of their customers after the sale. More