AutoNation Toyota Winter Park
Winter Park, FL
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Scheduling the appointment was easy. Jason briefed me on the service required, as will as the optional recommended service, and a promised completion time for the service. The service was completed by the the service required, as will as the optional recommended service, and a promised completion time for the service. The service was completed by the promised completion time, without any surprise problems. More
VERY QUICK AND COURTEOUS SERVICE. DEALERSHIP HAS A LOT OF AMENITIES WHILE YOU WAIT. COFFEE, POPCORN, MOVIE etc. VERY CLEAN. HAD PLENTY TO LOOK AT AND DO WHILE WAITING FOR VEHICLE INSPECTION. AMENITIES WHILE YOU WAIT. COFFEE, POPCORN, MOVIE etc. VERY CLEAN. HAD PLENTY TO LOOK AT AND DO WHILE WAITING FOR VEHICLE INSPECTION. More
Jason Rubel is always a delight to work with and makes my experiences so much easier when I have my vehicle serviced for routine and out of the ordinary situations. experiences so much easier when I have my vehicle serviced for routine and out of the ordinary situations. More
I recently owned a Nissan product which I used to take for service to a Honda dealership for care, due to extreme deficiencies at the main Nissan dealership. I honestly still believe that Honda dealership for service to a Honda dealership for care, due to extreme deficiencies at the main Nissan dealership. I honestly still believe that Honda dealership's service department was the best experience I ever had. That is until I went for my first "complementary" service for my 2013 Highlander. I came in before my scheduled appointment and was greeted in a courteous manner by Mr. Perez. My first impression was positive. Everyone I came across, acted like they were paid to have fun at what they do. Not a person we encountered presented with that so common attitude of " this is just a job", but appeared seriously and cheerfully dedicated to the task at hand. Ozzie showed us around the dealership facilities and introduced us to some of the other members of the staff. My wife and I went to the showroom and browsed to all the vehicles on display. A salesperson approached us, greeted us and offered assistance in a kind manner. After we told her that we were just waiting for our car to be serviced, she simply made herself available if we had any questions and left us alone to continue what we were doing; no high pressure sales tactics, what a blessing!!! Our vehicle was finished earlier than when promised by Ozzie, now, what can be better than that on a Saturday morning??? My wife's impression was as positive as mine. She will soon need a new car, and, guess where we are going to purchase it.........do I need to say where? More
I have had my tundra in for routine service twice already. The guys are excellent at the service, letting you know if they found anything else that needs to be looked at and the price for that servic already. The guys are excellent at the service, letting you know if they found anything else that needs to be looked at and the price for that service. The prices on the different services appear to be pretty good. Jason, the service writer I work with is excellent and makes sure that your vehicle is taken care of. They are an busy shop, so if you want to wait, it may be an hour or two. They do wash and vacuum your vehicle after service, great service for the customer. More
The service is very prompt, and my questions were answered with good advice concerning the service needs of my car. The service is friendly, and the waiting area has adequate room for everyone. answered with good advice concerning the service needs of my car. The service is friendly, and the waiting area has adequate room for everyone. More
Jason always has our best interests in mind. He reccomended a service plan that pre pays our oil changes which will save us money in the long run! reccomended a service plan that pre pays our oil changes which will save us money in the long run! More
Very courteous. Car was ready earlier than estimated and seems to be performing well. Cost of service was a bit high, but probably typical. I will return for service. seems to be performing well. Cost of service was a bit high, but probably typical. I will return for service. More
Brought vehicle in for 10,000 mile service. Was told vehicle would be ready in an hour and vehicle was finished within the time promised. Jason was quick and efficient asking if I had any problems with vehicle would be ready in an hour and vehicle was finished within the time promised. Jason was quick and efficient asking if I had any problems with the car. Told him I didn't require anything but the basic service. In and out in a timely fashion, which I appreciated. More
Wonderful customer service. Quick response to questions with attention to details. On time appointment. Fixed any and all issues quickly. Returned phone call right away. with attention to details. On time appointment. Fixed any and all issues quickly. Returned phone call right away. More