AutoNation Toyota Winter Park
Winter Park, FL
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Jason Rubel is one of the best services advisors I have had the pleasure of working with. Jason is always friendly, caring, just the best. He always has your best interest at heart. Jason seems to be very had the pleasure of working with. Jason is always friendly, caring, just the best. He always has your best interest at heart. Jason seems to be very knowledgeable about Toyota's. I think Jason is a asset to your service department. More
Service was as expected these several times I have gone to dealer Work was done in a timely manner. As for quality and price, I have nothing to compare to as I have always had this car serviced at a dealer to dealer Work was done in a timely manner. As for quality and price, I have nothing to compare to as I have always had this car serviced at a dealership. My history is on your computer.for service. More
Jason always takes get care of me and I never have to worry about something not getting done or done right. I've been working with Jason since day one with my Prius and it will stay that way until my ne worry about something not getting done or done right. I've been working with Jason since day one with my Prius and it will stay that way until my next car. Which by the way will not be for a long time since Jason makes sure this one runs great all the time! Dale Rock More
If you get Oscar Luna or Stuart, the Service Manager, push your car to the next dealership because if not, you'll be pushing your vehicle back there after it leaves. Brought my brand new 2013 Scion in push your car to the next dealership because if not, you'll be pushing your vehicle back there after it leaves. Brought my brand new 2013 Scion in for electrical issues that should have been covered under the warranty. They serviced the car and charged me $326 when I picked it up. The reasoning was that a GPS monitoring component had been installed, which "voided" the warranty. They disconnected the GPS and called it done. I didn't make it out to Semoran Blvd before noticing the clock and radio weren't working, so I turned around and headed back. Oscar Luna fixed a "fuse" and off I went..again. Made a left down Fairbanks and didn't make it more than 3 miles before the power started going out again, then eventually the power steering/brakes, radio, and the entire instrument panel! The car would not keep an idle and I coasted it into the IDC parking lot. Bigger problems than what I originally brought it in for. Called Oscar right away, at which point he told me the tow back may not be covered under the warranty..it just depended on what they found. In the end, I picked the car up today and asked for the Service Manager- Stuart was his name. This "new" problem was covered under the warranty, along with the towing service. But this "new" problem did not constitute a refund for their first mistake in his opinion. It suddenly became an "additional" problem. Meanwhile, their first mistake in misdiagnosing the problem came out of my pocket and they REFUSED to give me a refund. I would highly encourage anyone NOT to have service work done and this dealership! The service department here is a bunch of SCAM ARTISTS! More
No one really paid attention to me as I brought my car in and only ONE other person besides my adviser said hello to me. I waited a bit before anyone helped me. Ozzie/Osvaldo Perez greeted me, took care of and only ONE other person besides my adviser said hello to me. I waited a bit before anyone helped me. Ozzie/Osvaldo Perez greeted me, took care of EVERYTHING I asked for, was approachable, kind, informative and assisted in getting the best for my car/me. He was able to give me realistic timelines, fix things wrong with my car I thought I would have to go to my dealer 3 hours away for, and presented great overall customer service. Where I was unimpressed with the dealership in regards to it's attentiveness, the popcorn and movie helped pass the time. The cashier and inside staff were also very friendly. Thanks Ozzie. I'll be using this Toyota/Scion from now on. More
I had a great trip to Courtesy Toyota to have my car serviced. Jason was friendly, and had my car ready for me in less time than I expected it to take. And my car had been washed and vacuumed, which I w serviced. Jason was friendly, and had my car ready for me in less time than I expected it to take. And my car had been washed and vacuumed, which I was not expecting! More
Awesome service and courtesy like all the many times I have been here since I bougt my first Camry back in 2009!!!!! Jason Rubel as excellent as always!!!! have been here since I bougt my first Camry back in 2009!!!!! Jason Rubel as excellent as always!!!! More
Our service rep, Jason Rubel, was very helpful with doing cost comparisons with us when deciding where to buy new tires for our Toyota Solara. He worked with so that we felt comfortable bringing it to the T cost comparisons with us when deciding where to buy new tires for our Toyota Solara. He worked with so that we felt comfortable bringing it to the Toyota dealership for the tires. He was very helpful & courteous throughout the process. More
It took a little longer then I expected but very satified. Will go back again for my next visit. When I am ready to buy another car I will be back. satified. Will go back again for my next visit. When I am ready to buy another car I will be back. More