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AutoNation Toyota Winter Park
Winter Park, FL
4,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,169 reviews
January 26, 2022
Over the past fifteen years, I have purchased two vehicles from this dealer and have had all service performed by the dealer. I was completely satisfied with the purchasing experiences. The service d vehicles from this dealer and have had all service performed by the dealer. I was completely satisfied with the purchasing experiences. The service department is excellent! More
by airbosunbarry
Employees Worked With
MICHAEL CAROLAN
January 26, 2022
Two years ago I would have given this facility five stars. It is most unfortunate that I can only give it two stars. Two years ago, on a list of suggestions two came up: an automatic transmission fluid stars. It is most unfortunate that I can only give it two stars. Two years ago, on a list of suggestions two came up: an automatic transmission fluid exchange at a most competitive price and a brake fluid exchange, again at a most competitive price. This time I had a problem, so it appeared, with the engine oil. I had already had the oil and filter changed: however a readout indicator read that the oil service was required. I thought perhaps it was a computer glitch. It turned out to be exactly that. However, I was told that the vehicle needs new brake pads. I know that dealerships need to post a profit to stay in business, but the price quoted was flatly outrageous. And, I didn't appreciate the "scare tactic" that was used. This type of tactic vanished quickly when I informed the service representative that I had worked in the automotive department of a large retail chain during the 1970s, (currently out of business) as a mechanic and a parts salesman if the service bay was quiet. I asked for an oil and filter change if it was required and I thought I made it quite clear that nothing else was to be done. I was informed that the only thing that had happened was that the previous shop had not reset the counter. I asked how that was done and the service representative didn't know but said that the service staff would do that. My bill was for an oil and filter charge PLUS a tire rotation which I did not authorize!!!! I happen to be motor challenged, having severe arthritis in both knee joints and my right shoulder. Otherwise, I would have done the oil and filter changes myself. The tire rotation might have been somewhat necessary: HOWEVER I DID NOT AUTHORIZE IT!!!!! And, as it turns out, I have a manual for the year, make, and model of the vehicle which gives step-by-step instructions to reset the counter!!!! It is easily done inside the vehicle at the driver's seat!!! If this had been the business that it was two years ago, the counter would have been reset and I feel that the service representative would have told me how to do it. I certainly wouldn't have been charged for a tire rotation without my consent!!! Rest assured that if I need the service of a dealership that I will drive a few extra miles to use a dealership that really appreciates the clientele. And, I shall grit my teeth and repair the front and rear brake parts, for one-Fifth of the price I was told just to replace the parts of the front wheel brake system!!!!! I most sincerely wish that the business practices of two years ago were still extant. Please consider that the people who have the funds to spend will use them wherever they like, even if it means a few extra miles of driving, to a facility where they feel genuinely appreciated. And, I hope that this facility will return to the almost incomparable, five star facility that it once was. More
by Dr. Stan
Employees Worked With
I don't know anyone's name at all.
January 26, 2022
awesome service, very smith transaction. The salesman was on top of the transaction all the time and the financial process was smooth and without any problems. No a single minute list, all went to the point. on top of the transaction all the time and the financial process was smooth and without any problems. No a single minute list, all went to the point. More
by red2planet
Employees Worked With
velez velez
January 26, 2022
Highly recommend you to come to see Tony! Tony was patient and literally spent ALL DAY with me helping me pick out the right car for me and my 2 son's. I am extremely happy with my new 2022 Corolla LE patient and literally spent ALL DAY with me helping me pick out the right car for me and my 2 son's. I am extremely happy with my new 2022 Corolla LE. THANK YOU TONY! More
by Jose Caez-Rojas
Employees Worked With
SAL AKHTAR
January 26, 2022
I scheduled my oil change appointment online which was really easy and on the day of the appointment, we checked in without any issues and were done in about an hour. All employees from the service depar really easy and on the day of the appointment, we checked in without any issues and were done in about an hour. All employees from the service department to sales and finance are all friendly! More
by KT
Employees Worked With
Japhet Montalvo
January 25, 2022
It’s pretty straightforward at this point that this is a “sellers” market. I knew going in I wasn’t getting my new car for less than MSRP. The dealership and our salesman were professional and proficien “sellers” market. I knew going in I wasn’t getting my new car for less than MSRP. The dealership and our salesman were professional and proficient. We got the price and payment quickly, signed and out the door in a relatively short period of time. We like our new vehicle from there and if I need another Toyota, I’ll go back. More
by roady44
Employees Worked With
SAL AKHTAR
January 25, 2022
Gave me exactly what I wanted, at a reasonable price and didn’t try to sell me anything that I wasn’t interested in. All the employees were super friendly and sincerely wanted to ensure my first new car buy didn’t try to sell me anything that I wasn’t interested in. All the employees were super friendly and sincerely wanted to ensure my first new car buying experience was a good one. More
by CBroussard
Employees Worked With
David Rodriguez
