AutoNation Toyota Winter Park
Winter Park, FL
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The dealership is where I buy all my vehicle’s and get them serviced there they always take very good care of my vehicle’s great job keep up the great work. them serviced there they always take very good care of my vehicle’s great job keep up the great work. More
The Toyota was brought in for a recall and upon picking up the Toyota, whomever did the service broke the dash. Although Manny was very friendly and professional and immediately said they would order a ne up the Toyota, whomever did the service broke the dash. Although Manny was very friendly and professional and immediately said they would order a new dash. We had to bring it back to have the dash installed. I'd give Manny a 10+ for his awesome customer service. Manny is a super person and communicates super well. More
Excelente servicio por parte de Marco Rincon y el personal de Finanzas, la experiencia de compra de vehiculo es emocionate y facil. 100% recomendados. personal de Finanzas, la experiencia de compra de vehiculo es emocionate y facil. 100% recomendados. More
Service is excellent once you talk with a service provider. It took 3 days of calling and being disconnected or getting someones voicemail (left messages) The service manager Stewart (left him a m provider. It took 3 days of calling and being disconnected or getting someones voicemail (left messages) The service manager Stewart (left him a message too) is the only one who returned my call. After that all was awesome. Phone communication needs to be improved cause I was going to schedule the work I wanted done elsewhere till Stewart called me back Kudos to Stewart More
Service with Brandon was great and one of the car valets when he tried to unlock my door with the key fob the battery was dead. He immediately went and got one replaced for me. Great service! when he tried to unlock my door with the key fob the battery was dead. He immediately went and got one replaced for me. Great service! More
Definitely was not happy with service this visit, 2 hours to rotate tires and fill fluids and then I feel you tried to use a scare tactic when you emailed me what needed to be done with my car highlighted in to rotate tires and fill fluids and then I feel you tried to use a scare tactic when you emailed me what needed to be done with my car highlighted in red like it’s urgent, I had to call the next day to question how they came to that result and spoke with Romie about it and was told it should not be in the red which is very misleading to a customer . I had to question how they came to this result when they did not take my car for a test drive or even put it on a machine to see if it needed alignment. was told just based on mileage. So it should never been in the red urgent line .also was sent a email that I needed this 36,000 mile check up for $21.00 but was charged 26 plus tax and it’s the principle on this .. maybe work on a little better customer service , complementary car wash or even coffee or hot chocolate. Being told by someone I can purchase a coffee in the cafe, really !! And after I cashed out with my service advisor I am waiting outside for my car and no one says a thing for about 10 minutes until my advisor walks by and says your car is parked in last spot and ready to go. I said gee thanks for finally telling me no one let me know.. I have a oil change in July hopefully this will be a better experience.. More
Alfred and Sal were amazing! The process was quick and efficient. I left happy and with a new 2022 Corolla LE that I love! Thank you guys!! efficient. I left happy and with a new 2022 Corolla LE that I love! Thank you guys!! More