AutoNation Toyota Winter Park

It wasn't until I went for prepaid service that the service was rated by time and not mileage. Thus service had expires, I also found out that when first notified of needed oil change, there were only service was rated by time and not mileage. Thus service had expires, I also found out that when first notified of needed oil change, there were only 3000 miles, and I discovered that it was supposed to be 10,000 oil change. With the pandemic, no one is driving high mileage and if you sell one of those care packages, you should tell the client, it has an expiration date. Then perhaps the customer will not feel as though they have ripped off and cheated out of their money. Bill Boyd. More

it perfect world for it e v thi I l e for all love iy More

I was very satified with service advisor imput ,he was on point and very helpful. point and very helpful. More

Service was wonderful. I was in and out of there in under an hour. Taking all my Toyotas here. I was in and out of there in under an hour. Taking all my Toyotas here. More

YOU COULD DO BETTER WITH THE SHUTTLE RIDES, I WAITED OVER 1 HR AND WAS STANDING THERE AT THE PICK UP SPOT, THE SHUTTLE WENT TO THE FRONT AND PICKED UP ANOTHER PERSON WHILE 5 OF US STOOD THERE WAITING, 1 GUY 1 HR AND WAS STANDING THERE AT THE PICK UP SPOT, THE SHUTTLE WENT TO THE FRONT AND PICKED UP ANOTHER PERSON WHILE 5 OF US STOOD THERE WAITING, 1 GUY WAS WAITING 2 HRS, I WOUD UP WALKING HOME OVER 4 MILES. DEFINITELY NEED TO IMOROVE ON THAT PART OF CUSTOMER SERVICE, IF YOU ARE INCREASINGLY GETTING BUSIER HIRE MORE SHUTTLE DRIVERS FOR THE MORNINGS, NOT JUST THE 2 YOU HAVE More

I was taken in for service promptly and service person was polite and knowledgeable. My only complaint was the time it took to get the tires rotated. I did not need an oil change. I got there on time for was polite and knowledgeable. My only complaint was the time it took to get the tires rotated. I did not need an oil change. I got there on time for my appointment, but waited an hour for time rotation. More

I love Toyota…You have a very great selections of dedicated employees who take pride on their jobs. Yesterday, I met this wonderful girl which I did not get her name, but she had a distinctive featu dedicated employees who take pride on their jobs. Yesterday, I met this wonderful girl which I did not get her name, but she had a distinctive feature her hair was tied on top and shaved all around the sides. Very pleasant and very interested in assisting .. She immediately notified my selected advisor Cory that I was there, he is always ready to attend to me very gracious and kind human being always a pleasure to deal with. Such is my faithfulness to Cory up to the point that I schedule my appointments, around his schedule. He is off on Sundays and Mondays. Such a sweet member of yours that already seems like family. Cory introduced/ referred me to Mr. Stewart, who I had spoke to previously on the phone in regards to the dilemma of the backup camera, which has been serviced by your company four consecutive occasions and am still having the same problem. Let me mention that Mr. Stewart, was also a great person to speak to who is also going above and beyond his call of duty to assist me very caring. During the conversation with Mr. Stewart I mentioned to him the paint job of the 4 runner Toyota, which has faded and its in horrible shape. All my services are done through Toyota since purchased in 2014 and this was my dream car for my retirement. I‘ve purchased my tires by taking a special offer from firestone which Toyota honored the tire price .. I also recently purchased my Battery for life with you. I have referred my daughter to have her jeep Sahara serviced there. I have not had a lot of luck with my Toyota.. But have been very lucky to go through my situations with the great stream of members that you have. I was a Manager for a company for 18 years till my retirement on 2016 and I wish I had half the qualifications and the customer service skills your employees have. Great selection, I commend the hiring Human Resources team you have. More

Service advisor provided very good and prompt service and was informative re issues. Was not pleased with the quick and sloppy vehicle wash...why bother??!! One long surface scratch on tailgate which I had was informative re issues. Was not pleased with the quick and sloppy vehicle wash...why bother??!! One long surface scratch on tailgate which I had to return with the vehicle the following day, but was buffed out successfully by the Service Manager. Service advisor took the time to print info re tire replacement for me to review and decide. More

Cobraron por la rotación de gomas y no se realizó. No confío en este dealer No confío en este dealer More

Everyone is polite and courteous. Took longer than expected for an oil filter change Sunday but overall ok Took longer than expected for an oil filter change Sunday but overall ok More