AutoNation Toyota Winter Park
Winter Park, FL
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I drove into the parking lot entrance & I was impressed with how I was greeted cheerfully by a guy & directed to the car service center. I proceeded to drive & to my surprise I entered a short line with on with how I was greeted cheerfully by a guy & directed to the car service center. I proceeded to drive & to my surprise I entered a short line with only 6 vehicles ahead of me. I then was greeted within 2-3 minutes by another super friendly gentleman who checked in my 2022 Toyota Camry super fast. I might’ve been sitting comfortably at the service center lobby for no more then 1 hour maximum & I received a text saying my car was ready. Needless to say yesterday was a amazing day at the dealership service center. I was in & out within a hour. Now, that to me was very impressive teamwork & impeccable workmanship. Thank You for making my experience the highlight of my entire day. I’ll definitely tell my family & friends about my amazing experience at AutoNation Toyota Winter Park. More
Stopped by service dept without an appointment yet I was immediately assured it was not a problem. I was immediately taken care of and was out of dealership within an hour, excellent service immediately assured it was not a problem. I was immediately taken care of and was out of dealership within an hour, excellent service More
I have seen some changes since purchasing my vehicle here in 2017 that decreased it from excellent to good. It is difficult to reach staff, such as requesting estimate for time and cost of maintenance/repair in 2017 that decreased it from excellent to good. It is difficult to reach staff, such as requesting estimate for time and cost of maintenance/repairs when making appointments, having service performed timely, and having a more pleasant peaceful environment while waiting on service. I used to be able to sit and use any table (not just 1 of 4 cubicles) but it is very loud everywhere and the movies are often blasting volume where you hear it very loud in cafe where they also have a tv playing or inappropriate such as show/movie for very young children. I also get too many emails asking to purchase my vehicle. At one point, I would be working while waiting for service and was approached by multiple sales persons for several months but that has stopped. The last time I was there, I asked for a curteosy outside wash (which they began doing again) and received my vehicle back without it being washed. I am trying to decide based on the past 1.5 years with these changes if my next vehicle purchase will be here or not based on all these changes for the less than postive (not for the better). It used to feel really welcoming and "home" like. More
I went in for my 10,000 mile service without an appointment and all the work was completed in less than 1 hr. As a busy professional I don’t have time to waste so the quick service is certainly ap appointment and all the work was completed in less than 1 hr. As a busy professional I don’t have time to waste so the quick service is certainly appreciated! More
The person I made the appt. with was abrupt. There was confusion with the appt. time. I made the appt. for 8 a.m. and I was told twice by the confirmation recording the appt. with was abrupt. There was confusion with the appt. time. I made the appt. for 8 a.m. and I was told twice by the confirmation recording the appt. time was 7:45. The person that greeted me upon my arrival was very courteous. Service was completed within 1 hr. Thank you. More
John (I don’t have his last name) but he worked at the winter park auto nation of Toyota was a pleasure to work with. I wasn’t even the one looking for a car and ended up driving out in a awesome new 2022 winter park auto nation of Toyota was a pleasure to work with. I wasn’t even the one looking for a car and ended up driving out in a awesome new 2022 tundra. More
From the moment I arrived at the dealership, the sales guy- Carrillo and the Finance guy- Edward were super helpful. They showed me the car in my budget I was look for also the process of paperwork was su guy- Carrillo and the Finance guy- Edward were super helpful. They showed me the car in my budget I was look for also the process of paperwork was super smooth and simple. Everything Excellent! From the moment I arrived at customer service, to the delivery of my car with all the service completed. Excellent attention, explanation of the services, and also the necessary recommendations that the car requires at the moment. I am really Very Satisfied with all the service obtained. ❤️❤️ This was my first car purchase experience by myself. Whenever I am buying my new car in future I will definitely recommend AutoNation Toyota to my friends and Family. Keep up the good work. You guys Rock! More