AutoNation Toyota Winter Park
Winter Park, FL
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On April 4th, 2022, I went to Auto Nation to have the 80,000 mile checkup of my 2013 Prius V completed. One of the first questions asked of me was, "Do you have an appointment?" "No, I replied," and th 80,000 mile checkup of my 2013 Prius V completed. One of the first questions asked of me was, "Do you have an appointment?" "No, I replied," and the young lady said, "okay, someone will be right with you." Very soon afterwards, Servis Advisor, Mr. Oscar Luna, took my keys and asked if I was going to wait on the service. Anyway, Mr. Luna soon looked me up in the waiting room and explained what needed done to the vehicle. Since the list was long and expensive, I asked if something could wait until next time. Mr. Luna said, yes, the SDC Fuel Injector Cleaning Service and Air Intake Cleaning could wait and he would make a note of it for my next visit. Soon, my vehicle was ready and Mr. Luna thanked me for using Auto Nation, he took my credit card and performed the transaction at his station. This probably saved me 10 to 15 minutes; great change in procedures for Auto Nation. I want to compliment Mr. Luna for his professionalism and courtesy. I will definitely recommend anyone use Auto Nation Service anytime. Overall rating for this visit was Outstanding. Thanks to everyone involved. More
Knowledgeable, trustworthy, organized, efficient, honest, polite , educated, hard working, personable, good manners, customer oriented, fair, good business practices, rich!! polite , educated, hard working, personable, good manners, customer oriented, fair, good business practices, rich!! More
Marco R. was awesome! He didn’t pressure us during any of the car buying process. He was patient and kept us informed when the vehicle of our choice would be was awesome! He didn’t pressure us during any of the car buying process. He was patient and kept us informed when the vehicle of our choice would be arriving.We are thankful for his service and we will be returning to AutoNation Toyota. More
I love this dealer. Service always great. The only thing was there wasn't discount to help with unexpected expenses like happened to me. I know if my previous service ad Service always great. The only thing was there wasn't discount to help with unexpected expenses like happened to me. I know if my previous service advisor was there, he will help me. More
Vehicle drop off was relatively quick and more importantly it was very efficient considering the business of the service shop. My vehicle was promised in about an hour, and it was ready right on t importantly it was very efficient considering the business of the service shop. My vehicle was promised in about an hour, and it was ready right on time with that forecast. Checkout was a breeze, and I was on my way. More