AutoNation Toyota Winter Park

The service people were curteous and welcoming, although it took about 10-15 minutes to speak with a service agent. The oil change and rotation of tires were well done. The only area of dissatisfaction wa it took about 10-15 minutes to speak with a service agent. The oil change and rotation of tires were well done. The only area of dissatisfaction was the length of time it too to do an oil change. It took just under 3 hours to accomplish this task of an oil change. In my opinion, that is a highly unreasably long time for this task, especially since I had an appointment for this work to be done. I do apprecialte the car wash, and the quality of the work was very satisfactory. My only area of complaint is the length of time it took. More

The environment is always pleasant. My advisor is always professional and polite making sure all my questions are answered to my satisfaction. My advisor is always professional and polite making sure all my questions are answered to my satisfaction. More

Amabilidad, respeto, cordialidad. Tanto en el servicio como en las ventas, y la disponibilidad. Honestidad Tanto en el servicio como en las ventas, y la disponibilidad. Honestidad More

Great service and employees attentions. Every step in reasonable time. Good communications. Very respectful people. The lounge is excellent and better the free coffee. Every step in reasonable time. Good communications. Very respectful people. The lounge is excellent and better the free coffee. More

Came in for a diagnostic for my 2017 RAV4 SE and the experience there was good talk to a sales guy but why there’s no vehicles on the lot I was told him that come June I’ll be looking for a Toyota Tacom experience there was good talk to a sales guy but why there’s no vehicles on the lot I was told him that come June I’ll be looking for a Toyota Tacoma battle green color four-door if you get that that be great More

Service was good. Very busy but seem to handle it well. Services were explained well. Very busy but seem to handle it well. Services were explained well. More

I took my car there three times and came away with the same result. They were unable to find and repair the issue. Additionally, my car is now operating worse than it was before I took it there. same result. They were unable to find and repair the issue. Additionally, my car is now operating worse than it was before I took it there. More

they provided very good service and the representative let me know when my car was ready. And they were very professional in the way they communicated with me. I would recommend them to anybody who wants let me know when my car was ready. And they were very professional in the way they communicated with me. I would recommend them to anybody who wants a good reliable car. More

Three and a half hour wait for oil change is not a good reference for a business. reference for a business. More

I have been going to this Toyota locale for the past 30 years. It has been under several names and started back when this dealership was known as Jimmy Bryan Toyaota. Another key reason for servicing my ( years. It has been under several names and started back when this dealership was known as Jimmy Bryan Toyaota. Another key reason for servicing my (as well as my families) vehicles at this location over the years was convenience. Besides the convenience, there is still to this day, is the service manager, Steward Burdee. Steward is truly an asset for not only AutoNation Courtesy Toyota, but for the Toyota brand in general. Again he is a major reason why I continue to service our vehicles there. My recent service was just a routine oil change. I'm fully aware cost increase over time and I have witnessed it first hand over since moving to Orlando in 1993. I can remember when my oil changes were $17 which included an oil filter. I do have to seek the misc charge of $5.93 that was in the itemized receipt. This took the $49.44 amount to a total of $58.97 (again for a basic oil change). Has Toyota or Courtesy Toyota specifically considered a substantial discount to loyal customers, completely separate from the general discounts /specials offered to the general public? This could possibly increase your customer base as opposed to having them look elsewhere for a less expensive level of service. I'm hopeful for this happening and my continued relationship with your service team. More