AutoNation Toyota Winter Park

By far the worst experience I ever had with a dealership. They refused to honor the written proposal they made to me after I had already made the down payment. They told me that could not get the interest ra They refused to honor the written proposal they made to me after I had already made the down payment. They told me that could not get the interest rate that I receive in writing. I have contacted Toyota to complain about their very bad service. The manager was very rude and even told us to go to court. How can someone do business with a company that does not respect written contracts? Please choose any other Toyota dealership to avoid problems. More

This dealership is not fair,my tire leaking 3 different time they dont replace, bad rotors the cut then instead replace time they dont replace, bad rotors the cut then instead replace More

Very Good customer service from Eduardo Ramos and the waiting time was good. I'll be back soon for my next maintenance. waiting time was good. I'll be back soon for my next maintenance. More

I liked the attention, they treated me very well, they explained everything to me in detail, totally satisfied explained everything to me in detail, totally satisfied More

The staff and atmosphere in this dealership is very welcoming and pleasant. I personally love the Theater. They also give free food and offer you water. Excellent Customer Service. welcoming and pleasant. I personally love the Theater. They also give free food and offer you water. Excellent Customer Service. More

I was in for a complimentary 10k service. My only request was to repair the driver side sun visor because it is very hard to move. It seems like my advisor ignore my request completely. When My only request was to repair the driver side sun visor because it is very hard to move. It seems like my advisor ignore my request completely. When I bring it in next time, I hope that they pay more attention to customer concerns. Besides that, service was good. More

I purchased my RAV 4 at this dealership 5 years ago and had a wonderful experience, and the first 3 years of oil changes and in-warranty service was great. Since then though, service has steadily gotten w had a wonderful experience, and the first 3 years of oil changes and in-warranty service was great. Since then though, service has steadily gotten worse, and this month's oil change was the worst yet. I had an appointment, but arrived 20 minutes early and still had to wait in the line for quite awhile to be checked in. I was told my appointment time hadn't arrived. Several service attendants motioned me forward in the line, while cars all around me and behind me got checked in first. Then when I came to pick up my car after being notified that it was done, I was redirected to several areas until I finally got to the kiosk where my service person was supposed to be. He wasn't there, and I had to wait again while someone called for him. He was a very pleasant and apologetic, and I have nothing against him. It is the flow at the service department that has me annoyed. I don't think I'll be back for future service. More

I bought my car here in the midst of the car shortage of 2022 and Edwardo my salesman was awesome. It was the least painful car buying experience I had ever had. Going to the service department is just as p 2022 and Edwardo my salesman was awesome. It was the least painful car buying experience I had ever had. Going to the service department is just as painless. I scratched my new car and they were understanding and helpful. The fixed the problem in an affordable way and gave my care a free wash. Scratching my new car hurt but the dealership somehow made it hurt less. I used to think of car dealerships as blood xxxxxxx charlatans but this one is almost human. More

Best experience I have had at a dealership. Roger was awesome, very transparent and super helpful. Will be back for my next purchase! Roger was awesome, very transparent and super helpful. Will be back for my next purchase! More