AutoNation Toyota Winter Park

Edward was very friendly, professional & patient with my questions. He even helped me by installing my phone holder in my car ac vent. I now have a new battery with a life time warranty & can relax! questions. He even helped me by installing my phone holder in my car ac vent. I now have a new battery with a life time warranty & can relax! More

This dealership is the best to work with. We have purchased 2 cars from them and have had the best experience. I highly recommend them if you’re in the market for a new or pre owned car We have purchased 2 cars from them and have had the best experience. I highly recommend them if you’re in the market for a new or pre owned car More

Great experience at AN Toyota, Zander & Jessica were fantastic made it so Easy and we’re so helpful, they communicated very well they were very open and just made the experience as a whole great fantastic made it so Easy and we’re so helpful, they communicated very well they were very open and just made the experience as a whole great More

Jose was very helpful. He was incredibly patient and very knowledgeable. I thoroughly enjoyed having him assist me in purchasing my new Land Cruiser. He was incredibly patient and very knowledgeable. I thoroughly enjoyed having him assist me in purchasing my new Land Cruiser. More

Lupita one of the best in toyota, they have the best team that i never seen that i never seen More

Extremely Frustrating Experience with AutoNation & Safe-Guard Cancellation Process My initial car purchase experience with AutoNation was seamless. The sales team got me a great deal on a 2021 Hond Safe-Guard Cancellation Process My initial car purchase experience with AutoNation was seamless. The sales team got me a great deal on a 2021 Honda CR-V Hybrid, and I was genuinely satisfied at that point. However, what followed with the upselling of additional products has been nothing short of frustrating. The sales agent, Jean, convinced me to opt for tire coverage from Safe-Guard, despite knowing that I wouldn’t be eligible for claims due to the tread condition of my existing tires. A couple of months ago, I decided to cancel the coverage upon realizing its futility. Since then, the experience has been a nightmare: It took Safe-Guard 6-7 weeks to process the cancellation, and they supposedly issued a refund check on November 29. As of now, no one can confirm the current status of the refund cheque. I have been endlessly bounced back and forth between AutoNation and Safe-Guard with no resolution in sight. Adding to the frustration are the long wait times to speak to customer service representatives, making this entire process feel exhausting and unprofessional. While I appreciate AutoNation’s sales team, my experience with their finance department has been extremely disappointing. I have already reached out to their finance head Victor and sent emails, but the issue remains unresolved. To all potential AutoNation customers: Please ensure you inquire thoroughly about additional products before signing up. While their sales process may be smooth, my experience with their post-purchase services has been the opposite. If anyone has suggestions or advice on how to escalate this matter further, I’d greatly appreciate it. Sincerely, A Disappointed Customer More

Exelente servicio de Hector figueroa muy recommendable 😀😀😀, muy paciente y amable. Tuvimos una buena experiencia! 😀😀😀, muy paciente y amable. Tuvimos una buena experiencia! More

Toyota of Winter Park is conveniently located and well staffed with friendly people! Positive experience staffed with friendly people! Positive experience More