AutoNation Toyota Tempe

My experience at Power Toyota was great fun. I went in for an oil change and in my wanderings Kim approached me about questions I may have. She took me all over the dealership in the golf cart to see all for an oil change and in my wanderings Kim approached me about questions I may have. She took me all over the dealership in the golf cart to see all the available cars that might meet my want list.We talked a bit and I told her that my husband and I were looking to see what kind of trade in we could get on my '08 Prius against a newer one. She got the staff working on a quote and was able to get the trade $$ where it would be feasible to buy today. I had the luck of finding not only a car that would be great for me but also within the price range we could afford. Randy stepped in and went to bat for me to increase the trade allowance for my '08. The entire experience was quick, flexible enough to benefit us both and very customer friendly. I also had a great time with the finance manager who stayed 2 plus hours beyond his shift to process my paperwork because his loan officer was getting bogged down. His personal insights into the other products Toyota sells helped convince me that the extended warranty I wanted was good coverage but their were many other optional services that would be a great benefit also. I ended up with a great fabric protector, a great interest rate and theft protection too. The no pressure environment, and the friendliness of the staff means I would not hesitate to recommend Power Toyota to anyone. More

SALESMAN, MR. BROTHERTON WAS VERY HELPFUL, HAS GREAT KNOWLEDGE OF HIS TOYOTA VEHICLE PRODUCT, WHEN ASKED QUESTIONS. MR. BROTHERTON PROVIDED EXCELLENT CUSTOMER SERVICE ! HE ALSO HELPED US WITH OUR NEW CA KNOWLEDGE OF HIS TOYOTA VEHICLE PRODUCT, WHEN ASKED QUESTIONS. MR. BROTHERTON PROVIDED EXCELLENT CUSTOMER SERVICE ! HE ALSO HELPED US WITH OUR NEW CAR SEARCH, EVEN WHEN HE WAS DUE TO GET OFF OF WORK WHEN WE ARRIVED ! ALSO, A SPECIAL THANKS TO MANAGER "RANDY" FOR PROVIDING US WITH HELP IN SEARCHING FOR A VEHICLE, AND PROVIDING A DEAL, WE COULD NOT REFUSE! FINANCE MANAGER "JESSE" WAS VERY HELPFUL,AND DID NOT TRY TO SELL US THE "EXTRAS" THAT OTHER DEALERS TRY TO FORCE ON CUSTOMERS ! POWER TOYOTA SHOULD BE PROUD OF THEIR EMPLOYEES WHO MAKE IT A PLEASURE TO SHOP AT THEIR LOT FOR A VEHICLE. WE HAVE GONE TO OTHER DEALERS IN THE EAST VALLEY, AND FOUND THEM NOT TO EVEN HAVE THE BASIC KNOWLEDGE OF THE PRODUCE THEY ARE SELLING! LET ALONE THE CUSTOMER BEING ATTACKED BY A "RUSH" OF SALES PEOPLE IN THE PARKING LOT, UPON YOUR ARRIVAL ! A SPECIAL THANKS TO THE UNKNOWN PEOPLE WHO MADE FOLLOW UP CALLS FOR US, TO MAKE SURE WE ARE OK WITH OUR NEW CAR PURCHASE! THANKS, GEORGE & CAROL HARRIS More

I would recommend this dealership. I did not want to go to a dealership because of the pressure that you may feel, but I came away with a different experience and feeling. Thank You! Linda S Brown to a dealership because of the pressure that you may feel, but I came away with a different experience and feeling. Thank You! Linda S Brown More

We went in to Power Toyota Scion to purchase a new Toyota Prius. We found exactly what we wanted. Gret price, courteous service. Andy, Todd and Randy are the greatest ! Prius. We found exactly what we wanted. Gret price, courteous service. Andy, Todd and Randy are the greatest ! More

Ms. Peoples was extremely helpful providing exceptional custormer service, friendiness and a very pleasant overall experience. I would recommend her and this dealership to others. custormer service, friendiness and a very pleasant overall experience. I would recommend her and this dealership to others. More

The Best dealer Exp ever. These guys are the best. They went out of thier way to find inventory and make a deal! No messing around, straight to the point. They gave me the best deal possible as soon as I w went out of thier way to find inventory and make a deal! No messing around, straight to the point. They gave me the best deal possible as soon as I walked in. I didn't have to haggle or anything. They gave me exactly what I wanted and nothing more. I shopped and haggled at four other dealers for hours and they beat all of their pricing with the first offer. They are great! I was sent here by a friend because he has had great service for years. Now I know why. I will buy all my cars from this dealer in the future. Don't waste your time anywhere else... More

This must have been one of the most new/preowned vehicle purchases I've ever made. Kent was also one of the best sales persons I've dealt with. And I can be very hard on sales men! The vehicle was perfect purchases I've ever made. Kent was also one of the best sales persons I've dealt with. And I can be very hard on sales men! The vehicle was perfect and I didn't leave the dealership mad (which isn't uncommon)!Thank you Kent, Jeff and Ian! More

Everyone was very courteous. Kathy Peoples got me in the new car I was looking for and kept me informed of the ETA as it arrived in LA and made its way to Tempe. new car I was looking for and kept me informed of the ETA as it arrived in LA and made its way to Tempe. More

My salesperson was Kathy Peoples. She responded very quickly during the buying process. She was excellent to work with, knowledgable about the car model I wanted, and there were no hassles. quickly during the buying process. She was excellent to work with, knowledgable about the car model I wanted, and there were no hassles. More

The first salesman I worked with was John Salmon. We looked at a minivan that was so recently posted that it had not yet been cleaned or mechanically worked on. I expected him to make me wait until afte looked at a minivan that was so recently posted that it had not yet been cleaned or mechanically worked on. I expected him to make me wait until after it was "fixed-up" to see the van, but he let me see it in the raw. This was very helpful as I got to see the vehicle in the shape that it came onto the lot. After this visit, the van went through the "fix-up" process, and John responded to all my concerns. When I went back to look at it with my wife, I worked Paul Quinn. He was very helpful, friendly, and honest. We looked at a couple other vehicles, and Paul helped with any information need to make the decision. He never forced us, but instead gave us helpful information to think about. Then came the purchase. The finance procedure and person were the only reason I knocked them from Great to Good on Friendliness. I had prearranged financing, and that didn't seem to make the finance guy happy. He was not the friendliest person, and was actually a bit gruff. He was actually right about some things he said, but the demeanor was lacking. Anyways, six days after driving the car off the lot, the check engine light came on. Even though the van was a 2005 vehicle and I didn't purchase any warranty and bought it "As-Is", they fixed it for free. They even gave me a loaner vehicle while the repairs were made. I didn't have to haggle or plead. This is the way to please and win-over a customer. Also, I was the one that said I wanted to give them a good review. So, the review was my idea not from their prodding, making it count that much more. More