AutoNation Toyota Tempe

Purchased my car though Costco Buyers Program (this is my second Costco car purchase)so I was familiar with how it was supposed to work. Costco sent me to Power Tempe (after an extremely negative experience second Costco car purchase)so I was familiar with how it was supposed to work. Costco sent me to Power Tempe (after an extremely negative experience at another dealer...)to work with Gus. Gus was just great, a straight talking person who calmly laid out the facts. No surprises from him, no last minute little tricks. I received exactly the trade-in I was expecting (based on Edmunds & Kelley) and paid a fair price for new Prius. After the sale was made, Gus spent a lot of time to help familiarize me to the new features. It wasn't like another dealer I went to years ago where I was handed my key, handed a stuffed animal bull with the salesman looking over my shoulder at his next victim. Ugh, I hated all that. What a world of difference dealing with Gus at Power Tempe! While it has been a few monthssince my purcase, Gus still calls me from time to time, checking to see if all is well with my purchase. Having spent most of career managing a customer service group, I really appreciate real customer service, not slick meaningless marketing BS. Gus truly knows the meaning of customer service. Power Tempe and Toyota should be proud to have him in their organization! More

There is no reason to go to any other Toyota dealer in town. From start to finish I have been treated very well! Friendly staff, from sales to service. Any questions or problems I have had have been ha town. From start to finish I have been treated very well! Friendly staff, from sales to service. Any questions or problems I have had have been handled immediately, and with great professionalism. The service department has gone above and beyond in helping me maintain my Corolla. I would recommend this dealership to a first time buyer like myself- they made it easy for me to make my decision. More

I had the nicest experience leasing my Toyota Yaris two weeks ago at Power Toyota. It is my first Toyota and I love it. My last car was old and having lots of problems and I knew I needed a new one but as weeks ago at Power Toyota. It is my first Toyota and I love it. My last car was old and having lots of problems and I knew I needed a new one but as a woman, going to a car dealer has always intimidated and frightened me! My friends and family told me not to go alone :-) ! I did go alone and I was greeted by Saad Thomasian who immediately addressed and understood my car needs and concerns. Saad put me at ease, answered all of my questions and before I knew it I had leased my new Yaris. It was a smooth and seamless experience. I will recommend Power and Mr. Thomasian to anyone and everyone. I feel so "well taken care of" by everyone that I have spoken and dealt with at Power Toyota during this process. Thank you! I will be back for sure! More

Great experience! Very pleasant no pressure. Gus and everyone else I dealt with are great. Gus took a lot of time going over the car with me and pointing out how to use all the features. Gus called aft everyone else I dealt with are great. Gus took a lot of time going over the car with me and pointing out how to use all the features. Gus called after I bought the car to make sure I didn't have any questions and to make sure I was happy with the car. I'm very happy with my new Camry and I'm very happy with Gus and Power Toyota! More

I ordered a new Scion TC from Joe Johnson about a week before I moved from NY to AZ. I had countless questions along the way, regarding the accessories that were being installed as well as when the car wo before I moved from NY to AZ. I had countless questions along the way, regarding the accessories that were being installed as well as when the car would be ready. I must have called or emailed Joe 15 times in the course of one week. Joe was always super responsive, patient and friendly with me. He even got back to promptly on his days off! I couldn't be happier with Joe's service and the great deal for the money I was able to get. Joe consistently went out of his way for me. He has a customer for life! More

First purchase from Power Toyota Scion - Tempe. We purchased a new Toyota Rav4 2012 model. Car Buying Experience: The sales experience was excellent. I would give Gus a 10+. He walked us through purchased a new Toyota Rav4 2012 model. Car Buying Experience: The sales experience was excellent. I would give Gus a 10+. He walked us through each process step-by-step. He was very knowledgeable, easy to work with, helpful and provided information and pricing. He stayed with us through out the whole process. He even stayed with us after hours to make sure that the paper work was complete, that everything was done on the car, spent time showing us the cars basic functionality, and wanted to make sure that there were no issues before we left for the night on our drive home. Excellent after sales service: Gus continued to follow up many times with us to make sure that we didn't have any issues or questions. He helped with any questions that we did have. He took great care of us and is still taking great care of us. In short I consider the overall experience as a smooth one and great experience. More

I chose this dealership through the Costco Purchase Program. The staff was helpful and courteous throughout the sales process. Gus, my sales contact, explained every detail of how corporate Toyota has Program. The staff was helpful and courteous throughout the sales process. Gus, my sales contact, explained every detail of how corporate Toyota has arranged its purchasing process for new vehicles and gave me financial number breakdowns early in the process. He researched vehicle package options to answer my questions, and searched the nationwide inventory system there in front of me until we could find the car that was just right for me. No hassles, no surprises. Just a satisfied customer with a new vehicle purchase. More

A seamlessly integrated operation, run by Gus. A productive, positive experience throughout. He addressed every concern in a professional and thorough manner. Joe and Christine Myers productive, positive experience throughout. He addressed every concern in a professional and thorough manner. Joe and Christine Myers More

Over the past 24 years I have purchased 8 new Toyota Tacoma pickup trucks from different local dealerships in the Phoenix area. After doing my research on the new 2012 Tacomas, I was thrilled to see t Tacoma pickup trucks from different local dealerships in the Phoenix area. After doing my research on the new 2012 Tacomas, I was thrilled to see that Toyota was now offering exactly what I had been waiting for; a four cylinder Prerunner with automatic transmission! Unfortunately there were NONE in the entire state of Arizona, and due to my work schedule, it was impossible to travel out of state to purchase one. I immediately made a personal visit to the closest Toyota dealership, and was told by the salesman that "no such truck existed." He then proceeded to try to sell me something that I didn't want. Trip two was to the dealership that I purchased my last truck from. I was told that this particular truck "could not be special ordered," and that I would "have to wait" to get one. They would call me when one became available, but also suggested that I purchase something else. After waiting several months and realizing that dealership #2 was not going to be of any help, I got on the internet and by chance came in contact with Kathy Peoples at Power Toyota. We discussed what I was looking for, and she contacted me back within hours and said "YES, I can get you this truck in the color of your choice within 2 weeks, or maybe even sooner!" To make a long story very short, she did, and the complete buying experience from start to finish was quick, easy, and the absolute best!!!! I will definitely purchase my next vehicle from Power Toyota. They are truly a step above all the other dealerships that I have dealt with in every way.....from how they treat their customers, having sales people who are professional and knowledgeable, to their service, and their followup after the purchase. You won't be sorry if you go there! More

Gus and Carmello gave us the best car buying experience of our lives...congrats to a great group. Simple and easy process with focus on customer satisfaction. of our lives...congrats to a great group. Simple and easy process with focus on customer satisfaction. More