AutoNation Toyota Tempe

I bought two cars from Richard over the course of 5 days, and the experience with both purchases was outstanding! Richard was always available whenever I needed him, and he, Carmello, and Tom helped me with and the experience with both purchases was outstanding! Richard was always available whenever I needed him, and he, Carmello, and Tom helped me with a pretty complicated multiple trade-in deal. This was by far the best car buying experience I've ever had. More

I was happy with the price of my car and the speed in which the transaction was completed. My daughter and I were browsing on the lot when we met Kimberly Franklin. Kimberly actually pointed out the ca which the transaction was completed. My daughter and I were browsing on the lot when we met Kimberly Franklin. Kimberly actually pointed out the car and proceeded to show the Scion to me. It was a car that I hadn't even considered. We took the car for a test drive and I decided I wanted to purchase the vehicle. I went to pick up my old car to trade and when we arrived back I was informed that Joe Johnson would be completing the sale because we had spoken earlier on the phone. Joe called me after an internet inquiry regarding a completely different car. When we spoke on the phone, Joe wanted to set up an appointment to come and view the Corolla and the Yaris. I did tell him that I would be in later that morning to mid-afternoon. It was a very loose appointment at best. I had no idea that I was supposed to be working with Joe. I really enjoyed working with Kim and she was very gracious about the entire situation. She had absolutely no prior knowledge that I had talked to Joe on the phone and I had no idea I needed to work with Joe due to an internet inquiry. I am not in any way saying Joe didn't do a good job, because he did, but Kim did most of the work and sold me on the car. A split commission seems reasonable to me. I also worked with Carmello, and he was very nice and pleasant to work with. Todd Firestine was the one that completed the paperwork. He got things done quickly but was a little pushy on the Gap Insurance. I didn't buy it. Overall I was pleased and I am happy with my car. More

Dear Richard, I promised to make an appointment with Dear Richard, I promised to make an appointment with you but unfortunately I live by the day and came today when you had a day off.. Sorry about th Dear Richard, I promised to make an appointment with you but unfortunately I live by the day and came today when you had a day off.. Sorry about that but I am sure your service would have been as excellent as Gus'. Though the day was long, I had the most enjoyable experience with sales' person.I was treated like a VIP. Thank you, Gus. Inna of Phoenix More

We contacted Richard Ouellette through the Costco Auto Program after we were disappointed in how we were treated at another Toyota dealership as repeat customers who had bought two cars there. Richard wa Program after we were disappointed in how we were treated at another Toyota dealership as repeat customers who had bought two cars there. Richard was courteous, engaging and professional in explaining how the Costco program worked and guided us through the process with clear and timely e-mail communications, product information and discussions at the dealership. Our 2012 Prius V was ready when Richard promised with all the work we'd agreed on completed, and Richard oriented us to all of its new technology and features. Tom Sullivan handled all of the financing and paperwork for our sale efficiently and expertly. We have never received the kind of competent, customer-focused service that Tom and Richard provided in purchasing a car. Both of them clearly communicated that they appreciated and valued our business during and after the sale. We'd recommend the Power Toyota internet program without hesitation. More

We really appreciate the customer service Derrick We really appreciate the customer service Derrick provided throughout the whole process. Buying a car is usually the 2nd most stressful financial i We really appreciate the customer service Derrick provided throughout the whole process. Buying a car is usually the 2nd most stressful financial item for people, aside from purchasing a home. However, Derrick and staff at Power Toyota made the experience a much more enjoyable venture. My wife and I appreciate the forthright and honest professionalism they provided, and we definitely look forward to our time in the new Highlander. We'll be keeping Power Toyota on our speed-dial for future business or servicing needs. Thanks again! More

Richard was extremely friendly, helpful and easy to work with. Even after the purchase he took the time to go through everything on the vehicle and explain all of the features. Kyle was also very pleasant t with. Even after the purchase he took the time to go through everything on the vehicle and explain all of the features. Kyle was also very pleasant to work with. I never felt like I was being pressured. I couldn't be happier with their customer service! More

Kathy & Charlie were excellent in their approach and follow up with my visits and susequent purchase of my new Tacoma. They deffinetly made my experience with Power Toyota a positive and enjoyable one. follow up with my visits and susequent purchase of my new Tacoma. They deffinetly made my experience with Power Toyota a positive and enjoyable one. Having visited four other Toyota Dealers, I found that their (Kathy & Charlie) knowledge of the vehicle and professionalism was second to none. Although I was offered the exact same model and price from one of your competitors, your staff most definetly made the difference in my decision to go with "Power Toyota". I have already recommended Power to several friends and family. I also look forward to a long and happy relationship with your service department. More

This was, by far, the best experience we have ever had buying a car. Kathy was efficient, knowledgeable, pleasant with a can-do attitude that let us know we would not leave the lot without the ideal vehic buying a car. Kathy was efficient, knowledgeable, pleasant with a can-do attitude that let us know we would not leave the lot without the ideal vehicle for us. We would definitely recommend Power Toyota. Thank you, Kathy! More

Kathy answered every question that I asked. She was very helpful in asking the right questions to ensure that she got the vehicle that was right for me and my needs. Kyle did an excellent job and helping m helpful in asking the right questions to ensure that she got the vehicle that was right for me and my needs. Kyle did an excellent job and helping me get through the contract. Jean has done an excellent job at following up to make sure that appointments are kept. More

Ivan was great! He listened and really made sure I left happy. I love my new car! He gave me options I did not know were available. happy. I love my new car! He gave me options I did not know were available. More