AutoNation Toyota Tempe

I brought my car in for routine service and I get home to find out now mysteriously my trunk does not open. Left a message for the service advisor and have not received a call back. find out now mysteriously my trunk does not open. Left a message for the service advisor and have not received a call back. More

I am never surprised at the friendliness and cleanliness of this Dealership. . I had Guy Larsen in service he was great! Very fair pricing ! Thanks of this Dealership. . I had Guy Larsen in service he was great! Very fair pricing ! Thanks More

The service was great once we finally got to see somebody. However, we waited a long time to see somebody. Need a better process to get the cars processed. somebody. However, we waited a long time to see somebody. Need a better process to get the cars processed. More

I am 60 yrs old and have only bought a vehicle from a dealership 2 times in my life just to avoid dealerships. I bought a Camry from this dealership 1 year ago and the experience was much better than I a dealership 2 times in my life just to avoid dealerships. I bought a Camry from this dealership 1 year ago and the experience was much better than I anticipated. So I have decided to let this dealership perform the maintenance and so far it has been very smooth and happy with their work and customer service. More

First visit here the service advisor attempted to sell me service my vehicle does not need prior to my vehicle even being looked at. (Services were not needed after inspection) Tech who preformed oil chang service my vehicle does not need prior to my vehicle even being looked at. (Services were not needed after inspection) Tech who preformed oil change spilled a large amounts of oil on my skid plate and did not clean up. I brought it in without drop of oil and received it back covered in oil. This is very upsetting and unprofessional in my opinion. I've tried contacting my ser advisor and a supervisor, but have not had my calls returned More

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in family and I have all purchased multiple cars here through the years. Today I came in for an oil change and née brakes. I always see Randy Scott in the service department. He is always so kind, professional and has a lot of great knowledge of Toyota’s in general. I always call ahead to make sure he is working in a day when I bring my car in because I know I can trust him. That’s just a big thing for me as I’m sure it is with most. He just gives the beat customer service from beginning to end. More

Very timely and through. I have nothing more to say, asking for 25 words to completes makes me want to not complete. So I would suggest changing this option asking for 25 words to completes makes me want to not complete. So I would suggest changing this option More

A part was not ordered in time. Area of repair was noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time noticeably scratched in multiple places. Steering column now makes a noise any time it is turned more than 180-degrees. Car now makes sound any time I drive over 60mph. I only brought the car in for new brakes, an airbag issue, and an oil change. More

Called Rich Taylor and explained the issue, and he said bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an op bring it in. Arrived and was met by Rich and was told that it was be about 1.5 hrs. While servicing the truck Rich call and said that there was an open recall and that they could be take care of it. Rich called and said that the truck repairs were complete and to meet him at his office. He completed the paper work and returned the truck on time! More

Our experience was rather excruciating. Our salesperson was awesome and did an excellent job guiding us through the process of selecting a vehicle. Everything was a nightmare after that. The "process" of f was awesome and did an excellent job guiding us through the process of selecting a vehicle. Everything was a nightmare after that. The "process" of finalizing paperwork and waiting for financing lasted almost four hours. Inexcusable. We arrived at 3pm on a Friday afternoon, chose our truck by 5pm and didn't leave until almost 9pm. On a busy Friday night there were only 2 or 3 finance people working. We had cash but were told that we couldn't buy the truck unless we financed. I get that there are a shortage of vehicles available, but it seems AutoNation is only interested in making as much money as possible from their customers. Would think twice before returning to buy another vehicle. More