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AutoNation Toyota Tempe
Tempe, AZ
2,816 Reviews
If you're shopping for a new or used Toyota in the Phoenix area, be sure to visit AutoNation Toyota Tempe, one of the largest Toyota dealerships in Arizona. Our Tempe showroom features all of the latest new Toyota cars, trucks, and SUVs, in a wide variety of colors and trim levels. We also stock a large inventory of used Toyota vehicles for sale, all of which come with our exclusive haggle-free OnePrice. So whether you're shopping for a Toyota for the first time, or are a long-time Toyota owner, be sure to visit us online or in-person to see our latest vehicles for sale!
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,816 reviews
March 30, 2024
Main take away is DO NOT take your vehicle to the service department at Auto Nation Tempe Toyota if you live in Arizona and honestly all Auto Nation service department’s are just as bad probably after seeing department at Auto Nation Tempe Toyota if you live in Arizona and honestly all Auto Nation service department’s are just as bad probably after seeing how corporate office still has not returned my call. I am going to try to summarize because it was so exhausting and drawn out: February 6th-Towed vehicle to stealership 2nd time for blinking CEL and was told there was bad gas(see picture) no test performed and although I asked for a sample was not provided one ($1300 for fuel cleaning) March 2nd-Had vehicle towed to Stealership for 3rd time due to blinking CEL March 6th-Was told my spark plugs were fouled and there was too much build up on the back of my valves-cost $259x2 plus $285 spark plugs. They blamed all of this on my prior bad gas, when I asked how I could possibly be responsible for that much build up after owning vehicle for 3 months, they said hang on let me check some things. March 15th-Messages dealership, no response March 20th-Called Toyota Corporate March 26th-Finally heard back from dealer and they said after a TAS case they came to the conclusion I was at fault still. I requested a manager contact me. At this point the service manager could not explain to me what exactly they did for the original fuel cleaning and then tried to mansplain to me how water settles on top of gas and he has been doing this a long time to know that my gas was filthy. I asked him to clarify twice that water sits on top of gas which he confirmed. To which I replied, sir you are incorrect, gas floats on top of water and since your visual expertise of gas is clearly anything but expert forgive me but I don’t trust your opinions and you should have tested the gas. I spoke with my lawyer at this point, he was able to recommend and reputable shop in town who in turn told me to get my car the heck away from that dealership and that there are only two trust worth dealerships in town. I immediately had it towed across town at my expense to a new dealership the next morning. March 27th-30 minutes after having my vehicle the service department at the new dealership called to tell me my vehicle was fixed and ready for pickup! Wanna know what was wrong??? One of the fuel injectors was UNPLUGGED!! Any freaking idiot should have been able to diagnose that, no engine build up, spark plugs were fine, a freaking unplugged fuel injector. In addition I had asked the other dealership to road force balance my rig 3 times and they never did, new dealership said they were torqued all wrong so they fixed that too! March 27th-I return with my husband to the other dealership to return the rental car and tell them what the other dealership found. This stupid service manager (Chris-Auto Nation Tempe Toyota) just can’t let it go, he actually insinuates that I put diesel in my car. At this point I’ve had it, I’ve worked in the auto recycling world for 10 years I am not dumb enough to put diesel in my gas tank. He says to me, well how am I suppose to know what you do to your car. Well gee you could have tested the gas originally like I asked?!? March 27th continued-When I went to pick up my car, I saw a really pretty 2024 TRD Off road in underground with a 3” lift already installed. Sadly my car even though it was fixed just didn’t feel like the happy purchase I originally made soooo I traded her in and ended up being a straight swap with a better interest rate!! My new baby has less than 100 miles 😆 Sorry I tried to keep this short, it wasn’t…..if you are in Arizona stay the xxxx away from Auto Nation Tempe Toyota! More
by caseymmiller
Employees Worked With
Chris and Samuel
March 23, 2024
Christopher Keenan the service manager and Courtney the service consultant were amazing. I will be definitely bringing my new Crown back to be serviced. Excellent customer service. Keep up the good work. service consultant were amazing. I will be definitely bringing my new Crown back to be serviced. Excellent customer service. Keep up the good work. More
by Omar McClain
Employees Worked With
Christopher Keenan, Courtney
March 21, 2024
My service tech was very friendly and helpful, didn't make me feel welcomed comfortable and like I can trust them any questions I had were answered and some although he was busy he found some time to ens make me feel welcomed comfortable and like I can trust them any questions I had were answered and some although he was busy he found some time to ensure I was on the same page More
by randydavila666
Employees Worked With
Eddie A
March 21, 2024
Great knowledgeable employees that keep you informed about the progress of your auto repairs and get your permission before doing the work. A really great experience. about the progress of your auto repairs and get your permission before doing the work. A really great experience. More
by jjsuds39
Employees Worked With
Shannon and Riley
