AutoNation Toyota Tempe
Tempe, AZ
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I am disappointed! I contacted a salesman by email. Had a few questions. I was taking my time and looking into a corolla or a civic for my daughter. I received an ema I contacted a salesman by email. Had a few questions. I was taking my time and looking into a corolla or a civic for my daughter. I received an email today from the sales manager. My name is my email address. (derekxxxx@icloud.com) Therefore he knows my name after all he sent me an email. HE SPELLED MY NAME WRONG WHEN HE STARTED OUT HIS EMAIL to say hello to me. He spelled derreck. I am going to purchase a civic. Toyota cannot even take the time to write the correct spelling of someones name when they are sending an email. More
Friendly and Personable Company Friendly and Personable experience. Sales consultant Isabella Johnson was very helpful and made the sales experience a positive one. She even picked m Friendly and Personable experience. Sales consultant Isabella Johnson was very helpful and made the sales experience a positive one. She even picked me up after the purchase so I could take the car home. More
Dealership made it easy to establish relationship Was on the hunt for a 2016 Camry and a 2016 4Runner. Wanted to buy from my local Toyota dealer and establish a long term service relationship with th Was on the hunt for a 2016 Camry and a 2016 4Runner. Wanted to buy from my local Toyota dealer and establish a long term service relationship with them. I encountered nothing but courtesy, cooperation, and patience from salesman Steve Brotherton and manager Vince Bruno. Finding the particular vehicles I wanted was difficult but the Toyota team I dealt with pulled out all of the stops to get me the vehicles I sought at a price that I could afford. I was completely happy with the interface I had with AutoNation Toyota Scion Tempe. EVERYONE I met at the dealership seemed willing to do ANYTHING to make my buying experience pleasant. I wouldn't hesitate to recommend them to anyone shopping for a new or used Toyota. More
Excellent Experience If you are interested in an excellent car buying experience, go by Autonations Toyota, Tempe, Az and ask for Jon Mefford, 480 598-2469. You will be s If you are interested in an excellent car buying experience, go by Autonations Toyota, Tempe, Az and ask for Jon Mefford, 480 598-2469. You will be surprised at the professionalism and dedication this young man will offer you, with absolutely NO high pressure or harassment. Best car buying experience I have had in 65 years. Ronald H Payson, Az More
Great Car--Great Dealership Buying a car can be a hectic experience, but working with everyone at AutoNation Toyota Scion in Tempe, the experience was a bit easier. They worked w Buying a car can be a hectic experience, but working with everyone at AutoNation Toyota Scion in Tempe, the experience was a bit easier. They worked with us on price and financing and finally made a deal that we felt was fair and equitable. More
Fabulous lease experience, Team went beyond I wanted to get another Avalon lease (my 4th) and I specified my exact requirements and put my request out to bid through Edmunds. Jon at Autonation T I wanted to get another Avalon lease (my 4th) and I specified my exact requirements and put my request out to bid through Edmunds. Jon at Autonation Toyota answered by email (and did not barge down my door with an immediate phone call.) His was easily the best bid and once I confirmed he had my vehicle in stock, I quickly committed to an appointment and the lease. Other bidders were quick to ask what the bid was so they could see if they could beat it. Frankly, if they were going to beat it, I expected them to play straight with me from the start. Jon gave me a better price than I asked for without playing any games. I wanted to spend as little time in the dealership as possible and Jon accommodated me. Due to life, I had to change my appointment time three times and each time Jon was accommodating and respectful. He did have only a few papers for me to fill out. I then sat with a finance person who only asked me about one option which I had on my prior lease and she was very good at explaining how it would affect my lease payments. No hard sell or surprises. Amy, the Internet Sales director introduced herself to me and made sure I was pleased with my lease experience. I walked in, dropped off my old lease and drove off in under an hour. Sweet! Throughout Jon was helpful, low key, pleasant and service oriented. He even offered for me to keep my old license plate. NOW: here's the coda. I surprised my wife with the new lease. She is the primary driver of the car and hated the interior color scheme (chocolate brown, black and tan interior). So, I called Jon and asked what my options were. Jon in his unflappable manner said he would check into that with his managers and get back to me. In fifteen minutes, Amy called and reviewed what I could do and what was not possible. Again, she was very pleasant and helpful. About fifteen minutes later she called back with another option: the three parts that were chocolate brown might be recovered in an acceptable color by a custom leather shop they worked with. We are in the process of working through the details but that looks like it might be a viable option. All this on the last day of the month when they were scrambling to make end of month closings. Put me down as impressed. I had a great experience and actually drove past two other Toyota dealerships to get to theirs and I'm glad I did. I would recommend them in a flash. Five stars. More
Best. Truck Buying Experience. Ever. This is my third Toyota, first official truck, and I had the smoothest experience I have ever had with the GM, and my sales person: Mr. Horea Silvas. This is my third Toyota, first official truck, and I had the smoothest experience I have ever had with the GM, and my sales person: Mr. Horea Silvas. I have been a part of the purchase of different 6 vehicles in the last year between family/friends, and this experience by far was the best I've had. I've already recommended it to a friend that is in the market for a smaller car--theirs was totalled earlier this week. Thank You AutoNation Toyota Scion! More
2nd Pre-Owned Honda CRV... CFS Mgr could have done better!!! Our second pre-owned car in less than a year from AutoNation Toyota Scion. Isabella Johnson was excellent at her job. But, I feel the CFS manager rush Our second pre-owned car in less than a year from AutoNation Toyota Scion. Isabella Johnson was excellent at her job. But, I feel the CFS manager rushed through our financing options since it was the last day of the month and he was off for the next two days. We filled out a lengthy credit report for nothing. We did not even get an actual financing rate since it was Saturday evening and the banks were closed. I would have liked to have seen my finance options. So, I had to stick with my banks rate that I was not happy with. I did not take the car that day, so we could have done the financing paper work the next day. This dealership has nice clean pre-owned cars. More
Great service and high quality inventory Just bought a certified pre owned Tundra and the entire process was painless. Noticed a cracked switch the day after I bought it and Autonation took c Just bought a certified pre owned Tundra and the entire process was painless. Noticed a cracked switch the day after I bought it and Autonation took care of it free of charge! Isabella Johnson was great to work with! More
"I'll be back!" When I lived in the valley, my "go to" Toyota dealership was Tempe Power Toyota. My reliable and forthright salesman was M.J. Even though When I lived in the valley, my "go to" Toyota dealership was Tempe Power Toyota. My reliable and forthright salesman was M.J. Even though I now reside in Prescott (near Tim's Toyota), recently I traversed to AutoNation Toyota of Tempe and received superlative treatment and an unbeatable deal from the irreplaceable M.J. Long live the Chief! More