AutoNation Toyota Tempe
Tempe, AZ
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Laid-back browsing experience We wanted to take a look at a few models in order to narrow down which vehicle we wanted to buy. We were considering a Toyota, so we visited this deal We wanted to take a look at a few models in order to narrow down which vehicle we wanted to buy. We were considering a Toyota, so we visited this dealership on a Saturday. A salesperson approached us and we explained that we just wanted to browse. He understood, and walked with us to look at the four different vehicles we were considering, explaining some features and functionality - some that we knew of and some that we did not. We didn't end up buying a Toyota, but if we were going to, we'd consider this dealership first. More
Happy so far. Our experience with buying our 2016 RAV4 with the help of Ray Lopez was great. Can't say enough good things about this young man. Other people involv Our experience with buying our 2016 RAV4 with the help of Ray Lopez was great. Can't say enough good things about this young man. Other people involved were very friendly and helpful which means a lot to us. Although we did feel pressured to buy maintenance warranty when dealing with Jeff Bowen. Now after reading review from "springsco" labeled "Dishonest", I'm wondering if we made a mistake buying the extended warranty. I hope it covers all he told us it would cover. More
Dishonest This dealer is totally a liar. I am so piss off. The price we agreed in the email was totally different when we went there to purchase the car. The This dealer is totally a liar. I am so piss off. The price we agreed in the email was totally different when we went there to purchase the car. They are playing word game and try to do anything to get someone into the store. Please be honest, do not do these to your customer anymore. I believe reputation is number one, our customers deserve honesty! More
Dishonest The finance person sold us an extended warranty under false pretenses, claiming coverage for items which were not covered under the warranty terms. T The finance person sold us an extended warranty under false pretenses, claiming coverage for items which were not covered under the warranty terms. The salesperson who sold the car claimed all recommended maintenance was completed for the mileage. It was not. An item that was listed as being included with the vehicle was missing upon delivery, though it was replaced when questioned. More
better future Toyota Scion Tempe fixed my problem after some time, and I hope thing will be better in the future. Eddie their service guy was a great help.. Toyota Scion Tempe fixed my problem after some time, and I hope thing will be better in the future. Eddie their service guy was a great help.. More
Great Place to Buy/Lease! Peter at Autonation Toyota in Tempe made the buying (leasing) process of my new Tacoma completely painless. He was very up front with pricing and the Peter at Autonation Toyota in Tempe made the buying (leasing) process of my new Tacoma completely painless. He was very up front with pricing and there were no "bait and switch" tactics like a couple of the other Toyota dealerships in the area. When it comes time to purchase my next new vehicle Peter and Autonation Toyota will be my first stop! More
Nightmare Financing nightmare, 4 contracts later and no confirmation. That the corrected contract was the one submitted to the financial institution. Feel tota Financing nightmare, 4 contracts later and no confirmation. That the corrected contract was the one submitted to the financial institution. Feel totally taken advantage of More
Jason James Awesome Went looking for info on a 2016 Corrolla lease and Jason James was our Sales Associate that really was a pleasure to deal with. His laid back style an Went looking for info on a 2016 Corrolla lease and Jason James was our Sales Associate that really was a pleasure to deal with. His laid back style and common sense was very refreshing and made the whole experience stress free. This was my 3rd Toyota in 15yrs and I'll be back to see Jason soon for my 4th. More
Best car buying experience We contacts the salesman to let them know we are on our way to see the van. We arrived at the dealership and someone greeted us and brought us inside We contacts the salesman to let them know we are on our way to see the van. We arrived at the dealership and someone greeted us and brought us inside to find the person we need to see. The manager and salesman both meet with us and got the van ready for test drive. We did not have any pressure from them wanting us to buy the car or have to negotiate the price. They make sure the van is what we want and even when we got the van, they told us that if we find anything wrong with the van to let them know. They want and stands by their services and customer satisfaction. More
Great Customer Service Looked at cars for a year and finally selected a new Prius. Salesperson was Isabella Johnson who is very professional and not a high pressure type of Looked at cars for a year and finally selected a new Prius. Salesperson was Isabella Johnson who is very professional and not a high pressure type of Salesperson. This is the second car I purchased from AutoNation due to excellent service and customer assistance. More