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AutoNation Toyota Tempe

Tempe, AZ

4.6
2,735 Reviews
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7970 S Autoplex Loop

Tempe, AZ

85284

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Showing 2,735 reviews

August 30, 2021

Rodney was an amazing! Best service at a car dealer ever! Everyone was kind and personable- we were in and out in less than 2 hours. The woman and man in financial services were fantastic also but Rodney was More

by Violet.lee.b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Gilbert 5 stars , Charles Bradberry
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day.

August 30, 2021

I just received a Toyota C-HR.It is a fine car,but with all the extra things added on(extended warranty,GAP protection,LOW Trade-in and other things) I could have bought a NEW car at a lower price. Please More

by taarby1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andreas
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 420-3425 to discuss what we can do to help.

Sep 04, 2021 -

taarby1 responded

GM,Thank you for reading my disapproval of my recent purchase from your dealership. I was told that I could purchase the car for $20,000,but after everything was added on without me thinking clearly,I will end up paying more than $30,000 for a used car with 36,000 miles on it. I should have gone to another dealer,where I could have gotten a NEW car for less and very little interest payments. The interest I am being charged is OVER 4.5%. I was told that this car was gone over very carefully. I do not believe this because I found a chip in the drivers side windshield, a scuff mark on the lower right rear door and on the front bumper. I also did not have any interior lights when I opened the doors. These are just a few things that I noticed, maybe some big problems will occur in the near future. I would like to see what kind of a deal I would have if I bought a new car with a TRUE 100,000 mile warranty and a VERY SMALL INTEREST PAYMENT. I would appreciate your opinion. Thank you, William Tarby (480)818-8742 P.S. I ONLY got $1,500 for my trade-in(2013 Nissan Altima).

Sep 11, 2021 -

taarby1 responded

I called that number you gave me and could not get in touch with the GM,am I getting the run around again? Please respond

Sep 11, 2021 -

taarby1 responded

Call me at 4808188742 or email Taarby1@aol.com

August 30, 2021

I have been getting my vehicle serviced at autonation toyota since I bought it last year. I have never received good service. Small things such as tire psi was marked at 36 in all tires when none of them More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Taylor, Toby, Service director
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 30, 2021

After I got SUV, received credit report email they ran my credit when I told them 5 times that I was already pre-approved. Not good! More

by trinqp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latifah Bernard and Dustin Amann
Sep 03, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (480) 420-3425. We would appreciate the chance to turn your experience around.

August 29, 2021

Always excellent service.100 percent satisfied .Toon is a great service advisory.have been coming here for service since I purchased the car and always satisfied.will continue to get service here as long as More

by Madougherty23@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toon to
Aug 31, 2021 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 28, 2021

Unfair feesPaid $900 extra fees to get from factory Unfair fees Paid $900 extra fees to get from factory More

by amcsummers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Gay
Aug 31, 2021 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Tempe take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

August 28, 2021

Have purchased most vehicles private party but found a used vehicle on line with a fair price, called and made an appointment. Went to the finance department, had my own financing set up but they told m More

by Kidnapped
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not available
August 26, 2021

Test drove 4Runner liked it and we ended up buying it. No problems. Still waiting for the paperwork to be emailed to us. But was good. More

by im_t_smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade, Charles Bradberry
Aug 31, 2021 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Mr. Sullivan took great care of my truck installation of side steps ! it looks like a professional job. I want to thank the guys who did the job! I look forward to see them for any service required. thx. ag More

by larrivajerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Aug 31, 2021 -

AutoNation Toyota Tempe responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

August 25, 2021

I had a great experience. My salesman Kenny had the truck I originally want out front when we got there. I did go a different route but got an awesome truck. Staff was great! More

by Valarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Aug 31, 2021 -

AutoNation Toyota Tempe responded

We are pleased to hear you had such a positive experience with us, Valarie! Please let us know if there is anything else we can do for you; we are more than happy to help!

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