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AutoNation Toyota Tempe

Tempe, AZ

4.6
2,735 Reviews
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7970 S Autoplex Loop

Tempe, AZ

85284

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Showing 2,735 reviews

November 02, 2021

Great service with no pressure sales! The dealership was clean, organized, and comfortable. I definitely recommend coming in if you're in the market for a new ride! More

by lc.gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobedo
Nov 06, 2021 -

AutoNation Toyota Tempe responded

Hi. We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Toyota Tempe and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

October 30, 2021

Gabi was fantastic to deal with! Very knowledgeable and easy to work with. A great experience! Will only purchase from this dealership from now on. More

by tonja1122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabi and Ray
Nov 03, 2021 -

AutoNation Toyota Tempe responded

Hi, we are pleased to hear you had such a positive experience with us! We want to sincerely thank you for your business and we hope to see you here again down the road!

October 28, 2021

Had a great experience here. Everyone was very friendly and helpful with the process of buying a new car. More

by PL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cerda
October 24, 2021

I wanted a very specific Rav4 color and it was very hard to track down especially in this chip shortage. Rob Paprocki promised to keep checking inventory for me and he came through with his promise! He is a More

by Ashley H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Paprocki
Oct 26, 2021 -

AutoNation Toyota Tempe responded

Hi Ashley, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2021

I have been waiting for over a week for my refund of 1k I gave to purchase a vehicle. On Sept.29th I put a deposit down and the vehicle was supposed to go through a safety check. AutoNation decided that that More

by Newlifepottery
Customer Service
Recommend Dealer
No
Employees Worked With
Elijah
Oct 25, 2021 -

AutoNation Toyota Tempe responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Tempe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

Oct 25, 2021 -

Newlifepottery responded

I will call because : STILL NO REFUND

Oct 26, 2021 -

Newlifepottery responded

Could not reach you through the phone system. STILL NO CHECK BACK IN TODAYS MAIL!!

Nov 03, 2021 -

Newlifepottery responded

Wednesday November 3, 2021 Still no refund of my 1K deposit. Would change to 0 stars if it would allow it. general manager Nick Covert said he would overnight my check on Monday..... Can't stand it when people do not follow through with what they say their going to do

October 19, 2021

Very efficient organization. Personnel was exceptional. We enjoyed working with Rob Papnocki We will continue using Toyota Tempe for all needed service. More

by Lasermrh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Papnocki
Oct 23, 2021 -

AutoNation Toyota Tempe responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

October 15, 2021

Roman is straight-up. Professional and fun. Bought my car and now I’m driving the latest model for less money. More

by CJMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Miranda
Oct 19, 2021 -

AutoNation Toyota Tempe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2021

Rich Taylor has been my service advisor from the very beginning of my move to Tempe AZ 8 years ago. He is always friendly, helpful, considerate and very knowledgeable about all things mechanical. Moreove More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Taylor
Oct 19, 2021 -

AutoNation Toyota Tempe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. Thank you so much again for your feedback! We hope you have a great day!

October 14, 2021

Towed our Prius for service- poor communication, did not work with our insurance company. Overcharged for service. Will not return for service or purchase. More

by jsngxc@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Oct 19, 2021 -

AutoNation Toyota Tempe responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you are willing, please call our General Manager at (480) 420-3425 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

October 12, 2021

1-. no previous quote with price include.2-. No 1-. no previous quote with price include. 2-. No satisfaction due to incomplete service. 3-. Very high price for minimum work (it was not fair). 4- More

by daniel hernandez.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Tylor
Oct 19, 2021 -

AutoNation Toyota Tempe responded

Hi Daniel, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

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