AutoNation Toyota Tempe
Tempe, AZ
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The customer service from the sales representative who sold me my car (Abu) was outstanding! He always made sure I had water, was very attentive to what I wanted in a vehicle, and was patient/listened whe sold me my car (Abu) was outstanding! He always made sure I had water, was very attentive to what I wanted in a vehicle, and was patient/listened when I was making decisions. The service department who worked on my vehicle before taking it home was not very responsive when I was trying to ask about the eta on my vehicle being finished however my sales rep stepped in and got back to me the second he was available. More
We love our rav 4 we got recently.We have two golden We love our rav 4 we got recently. We have two golden retrievers that love the back seats laid down and they have the whole back end to enjoy. We h We love our rav 4 we got recently. We have two golden retrievers that love the back seats laid down and they have the whole back end to enjoy. We had a Camry before and it wasn’t as great with the dogs. More
AN Tempe-great customer service! They strive to please & accommodate the customer. For an oil change I received two reminder call/emails. Chris Keenan-advisor was very helpful explaining the technologica accommodate the customer. For an oil change I received two reminder call/emails. Chris Keenan-advisor was very helpful explaining the technological aspects of my car. Overall great experience! More
Unfortunately, Sarah who schedules did not follow thru on my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business w my call and I had to repeatedly keep calling to set up my recalls, but other than that, this is the best dealership that I have been doing business with for more than 20 years. Their actual service team definitely care and go the extra mile for their customers and they prove it every time I go into the dealership. More
I took my 2013 Toyota Corolla S in because of a safety recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, expla recall. I'm new to Phoenix and was a little out of my comfort zone but quickly felt at ease with a welcoming face. Eddie answered my questions, explained that it could take some time and escorted into the waiting area. I decided to go the parts department since I needed a spare key as well. I apologize I do not remember the man's name. He was very polite and professional as well. I spent two and a half hours at the dealership. There was confusion when the valet brought my car. There was a number on my paperwork but the key tag stapled to the it had a different number. Unfortunately, the gentleman brought the wrong car up. He was very apologetic and I assured him that he did not need to be because I understood. Another man quickly found my keys and brought my car up (as it was very cold outside). As I was driving away I notice papers from my glove compartment on the floor. I pulled over, called AutoNation and left a message for Eddie. Unfortunately, till this day he never returned my call. I noticed a sign stating that the dealership would not be responsible for items left in vehicle. I must say I did not appreciate that someone was going through my glove compartment. More