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AutoNation Toyota Tempe

Tempe, AZ

4.6
2,735 Reviews
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7970 S Autoplex Loop

Tempe, AZ

85284

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Showing 2,735 reviews

February 28, 2022

Ricky was the best! ! He helped out a lot and gave me the truck I wanted!! If I decide to get another truck or car later on down the road Ricky will be my main man!! Than More

by Logan Harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez
Mar 03, 2022 -

AutoNation Toyota Tempe responded

Hi Logan, thank you for your kind review; we are happy to pass along your comments to Ricky here at AutoNation Toyota Tempe! If you need more help, our team is available to talk -- safe travels!

February 27, 2022

The work that was performed was great having no problems now the only thing I didn’t care about was when the mechanic put the parts in the back of the bed of my truck they did not rule remove brake fluid an More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Service manager
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hi. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2022

Took 3 days to get a temp plate. We were told we didn’t have to worry about getting one. There was absolutely no urgency by the finance dept. to take care of the issue. Vernon our More

by Gsiler1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon and Jesus
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (480) 420-3425. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

February 26, 2022

We have purchased a Toyota Prius 4 and Prius C We truly appreciate the service at the dealership and our advisor Randy Scott More

by ckfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Scott
Mar 01, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 26, 2022

Service advisor was very helpful and customer oriented. Every time I had a question, it was answered. The only criticism I had was that I got an inaccurate completion time for my car but the advisor acknow More

by wallagoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Stodola
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 26, 2022

Appointments are meaningless here. Waited hours for a simple oil change even though I made an appointment ahead of time. Someone should tell these morons that they are supposed to sc More

by AutoNationSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Bachmura, Bryce Whittier, William Craven, Kimberly Lawler, Jonathan Miles, Gary Somenek, James Bradberry, Sisco Islamagic, Charles Bradberry, Laurence Bautista
February 26, 2022

Had a great experience at my service while giving my car for oil change, but when handing over the car, had a lot of wait. More

by Myprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bradberry
Mar 02, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 25, 2022

Usually I would give you five stars. My last visit was not a Happy one! I was waiting in the lounge for six hours. I felt my car should have been washed when returned if not a curtsy More

by pjhc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Feb 27, 2022 -

AutoNation Toyota Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 25, 2022

My visit was not good had made an appointment for 12:00PM HAD TO WAIT 3HRS for a simple oil change. Can not understand why it takes longer for an oil change than it does for a repair job. Seen a lot of peopl More

by marvinmoody426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service guy name is not listed, Jesse Alvarez, Alan Bachmura
Feb 27, 2022 -

AutoNation Toyota Tempe responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

February 25, 2022

My daughter purchased her first car, on her own, from this dealership. Mark was very helpful and explained everything to her - I appreciate his assistance as we live thousands of miles away. More

by KellyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobedo
Mar 01, 2022 -

AutoNation Toyota Tempe responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Tempe. If you need more help, our team is available to talk -- safe travels!

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