AutoNation Toyota Tempe

Not only did the service take a lot longer than quoted, the technicians never put back the inside bottom panels of my dash back together after checking for recall repairs. They took off the little trash ca the technicians never put back the inside bottom panels of my dash back together after checking for recall repairs. They took off the little trash can I had on my center console and just tossed it on the back floor board and didn’t bother putting it back. To top it off, my car entered the dealership with the front grill attached and left without it. I’ve left messages, emails, calls, texts, you name it and haven’t heard back from anyone and it’s been over a week. Avoid this place at all costs. More

Sure appreciate Jessi Tays! He is always on the ball and gets us in and out in a hurry! He is always on the ball and gets us in and out in a hurry! More

Terrible customer relations after the purchase. I would not recommend this dealer. Ordered for the vehicle and never got it. I would not recommend this dealer. Ordered for the vehicle and never got it. More

The service was excellent starting with Eddie the service advisor. The kept my appointment time and took my car. advisor. The kept my appointment time and took my car. More

Friendly staff, knowledgeable about products. Mist of the time onbschedule with maintenance. Overall good dealership. Mist of the time onbschedule with maintenance. Overall good dealership. More

Mark Escobedo was very responsive and great to work with. He kept me informed and was available when he said he world be. He kept me informed and was available when he said he world be. More

Jumped in car in the morning, battery dead, and it was about 800°F outside. Toyota service super busy with cars lined up to the street. "This will take 8 hours and ruin my day", I said. But it didn't. T about 800°F outside. Toyota service super busy with cars lined up to the street. "This will take 8 hours and ruin my day", I said. But it didn't. They got my car in fast, replaced battery under warranty, checked charging system, and got me back on the road quickly. More

My Avalon rarely needs anything but every time I have sought help at Tempe Toyota I have been treated like an important customer. sought help at Tempe Toyota I have been treated like an important customer. More

Chris Montalbano, the Service Advisor, is very professional, polite, and does the best he can. However, I've learned to "back check" the services performed when I get home. Lost a hub cap after on professional, polite, and does the best he can. However, I've learned to "back check" the services performed when I get home. Lost a hub cap after one visit. Was told it wasn't their fault & had to purchase a new one. As the fluid levels were low & a nail was in one tire, I had to return after another visit to have this corrected. If it wasn't to assure myself that the Toyota warranty would be honored by the dealer from whom the vehicle was purchased, I don't know that I'd have my Tacoma serviced at this facility. More

The price was reasonable, even with the no haggle pricing. The quality of the van is ok. My problem was during the purchase. I feel like the guy who did the financing was just trying to get me to fin pricing. The quality of the van is ok. My problem was during the purchase. I feel like the guy who did the financing was just trying to get me to finance through Toyota. Also, we were promised that the windshield would be fixed because it had existing small cracks. It took over a month and multiple calls and e-mails to get a response, and the crack only got bigger. In the end, they finally offered to have someone come fix it after repeatedly calling the dealership. It was an easy buying process but frustrating after the purchase and sub par financing for a person with excellent credit. More