AutoNation Toyota Tempe
Tempe, AZ
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Chris Montalbano, the Service Advisor, is very professional, polite, and does the best he can. However, I've learned to "back check" the services performed when I get home. Lost a hub cap after on professional, polite, and does the best he can. However, I've learned to "back check" the services performed when I get home. Lost a hub cap after one visit. Was told it wasn't their fault & had to purchase a new one. As the fluid levels were low & a nail was in one tire, I had to return after another visit to have this corrected. If it wasn't to assure myself that the Toyota warranty would be honored by the dealer from whom the vehicle was purchased, I don't know that I'd have my Tacoma serviced at this facility. More
The price was reasonable, even with the no haggle pricing. The quality of the van is ok. My problem was during the purchase. I feel like the guy who did the financing was just trying to get me to fin pricing. The quality of the van is ok. My problem was during the purchase. I feel like the guy who did the financing was just trying to get me to finance through Toyota. Also, we were promised that the windshield would be fixed because it had existing small cracks. It took over a month and multiple calls and e-mails to get a response, and the crack only got bigger. In the end, they finally offered to have someone come fix it after repeatedly calling the dealership. It was an easy buying process but frustrating after the purchase and sub par financing for a person with excellent credit. More
Jumped in car in the morning, battery dead, and it was about 800°F outside. Toyota service super busy with cars lined up to the street. "This will take 8 hours and ruin my day", I said. But it didn't. T about 800°F outside. Toyota service super busy with cars lined up to the street. "This will take 8 hours and ruin my day", I said. But it didn't. They got my car in fast, replaced battery under warranty, checked charging system, and got me back on the road quickly. More
All the work was completed as discussed. A small mix up when trying to pick my car up. Ryan Sullivan the service advisor went above and beyond to fix the problem quickly and get me on my way A small mix up when trying to pick my car up. Ryan Sullivan the service advisor went above and beyond to fix the problem quickly and get me on my way. Excellent. Thank you. More
Sales person was kind and courteous, there was a couple of dings and scratches on the car, windshield had a chip in it, said they had no one to fix it that day , would have to bring it back in, ,no owners of dings and scratches on the car, windshield had a chip in it, said they had no one to fix it that day , would have to bring it back in, ,no owners manual, I paid more then I expected after final paper work, they should have filled up the car with gas , this is the first car I have bought where they have not done that, the internet price said 4,900 miles , when I get there in has 10,400 on it , just a couple of frustrating items that I think you guys can do better at , other than that, service was great More
Quick service and good customer service. And they will let you know as soon as posible whats the issue of your vehicle needs to take care of. Anthony is very helpful. And they will let you know as soon as posible whats the issue of your vehicle needs to take care of. Anthony is very helpful. More
Ask for Roman. He helps so much. I had a hours worth of tools and cargo to swap over in 106⁰F weather and he was there the whole time and got water also. Also in fi He helps so much. I had a hours worth of tools and cargo to swap over in 106⁰F weather and he was there the whole time and got water also. Also in finance a girl named emmily was fast and was the best More
The entire transaction was quick, bought it at a decent price and no haggling, Kylee M. was a great sales person as well as the Finance Manager,Emmily. No pushy sales people and I was done with the transac price and no haggling, Kylee M. was a great sales person as well as the Finance Manager,Emmily. No pushy sales people and I was done with the transaction in a few hours. More