AutoNation Toyota Tempe

Easy to make an appointment on line. Have treated well every time there. They could improve on their system to check in cars. Have treated well every time there. They could improve on their system to check in cars. More

They are good about being in touch as to when service is needed. They are not high pressure. needed. They are not high pressure. More

I was in to service my car, and the guy that was handling the payments, charged another customer instead of me, the Agent (Anthony), aside from being super obvios he was nervious for the mistake, but he woul the payments, charged another customer instead of me, the Agent (Anthony), aside from being super obvios he was nervious for the mistake, but he wouldn't take his earphones off, how so I even know if he is listening or not? He didn't know what to do, so ok, he called Brandon (Serice Director) who seemed to be in a rush and was rude, he wanted to fix it by charging the other customer on the invoice of the customer who had paid (it was very tangled) and he seemed mad, and the customer did not cause the problem, and YES you are expected to clarify on things and make them right. AND after my car got serviced, my brakes are making noises so I ahve to go back. I;m not impressed with this dealer, I go there just to keep good service history on my car once I sell it. Also by the time it was all done, I didn't even get the explanation of the service my car got, or if there were anything I should stay on top of. This was NOT The Toyota Way at all. More

This is my second car with AutoNation Toyota Tempe and I will keep coming back if you continue to be as respectful and mindful with your peeps and cars. will keep coming back if you continue to be as respectful and mindful with your peeps and cars. More

They are always friendly and it is always clean inside make sure you are happy make sure you are happy More

Jordan Smith was a pleasure to work with. He was so knowledgeable in everything aspect of the RAV4. He also was not pushy. I would recommend him to anyone looking for a Toyota. He was so knowledgeable in everything aspect of the RAV4. He also was not pushy. I would recommend him to anyone looking for a Toyota. More

Service is always GREAT! Communication is wonderful. Eddie Alameda is a TERRIFIC advisor.Always a pain free experience here. Communication is wonderful. Eddie Alameda is a TERRIFIC advisor.Always a pain free experience here. More

Anthony from service was very rude. Roman left me hanging I was wanting to buy a truck. Roman left me hanging I was wanting to buy a truck. More

Just would like to say thank you To Mr. Gastelum . will recommend him to anybody Gastelum . will recommend him to anybody More

I went into AutoNation Toyota Tempe for my Tacoma's 10,000-mile service. I had made an appointment online and arrived 15 min prior to the scheduled time. I was greeted right away and the initial proc 10,000-mile service. I had made an appointment online and arrived 15 min prior to the scheduled time. I was greeted right away and the initial process to get my truck in to be serviced was good. As I was waiting in the well-presented lobby one of the customer service representatives approached me and asked if my wheel alignment was extremely off. This not only startled but annoyed me even more as there was absolutely nothing wrong with my Tacoma. Then he ran back and said his tech must have made a mistake. So, about an hour goes by, and he comes up and says my truck is good to go. Then I ask what the heck was the false flag alignment issue all about. He said his tech was new and that the wheel was in the lock position. I said great thanks for giving me the new guy, which doesn't inspire a lot of confidence on the rest of the work that was performed if he doesn't even know that the steering wheel can lock. All I can say is these tech's are supposed to be certified and maybe next time talk to the customer adviser or ask a more experienced coworker for advice before making a wrong diagnosis. Thx. More