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AutoNation Toyota Tempe

Tempe, AZ

4.6
2,741 Reviews
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7970 S Autoplex Loop

Tempe, AZ

85284

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Showing 2,741 reviews

October 04, 2022

My salesperson, Roman, was very knowledgeable, professional and helpful. It was refreshing to deal with someone who knew how to get things done. I got a good price for my trade and the car I purch More

by abking31514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman, Raymond Ettenger,
Oct 11, 2022 -

AutoNation Toyota Tempe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 03, 2022

I was there for the free checkup on my car. My service advisor, Jesse Tays, was very friendly More

by ngreco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Tays
Oct 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

Work was completed faster than I expected as I waited on my vehicle. However, getting cheap , no more doughnuts or fruit. Coffee ? Not even the free bottle of water anymore. Plus, no car wash. They use to g More

by Kona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Alameda
Oct 08, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 03, 2022

Jim was fantastic, I would absolutely buy a car from him again. He is personable and great at his job! More

by Aran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim testa
Oct 10, 2022 -

AutoNation Toyota Tempe responded

Hi Aran, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

On time no surprises. Everyone was pleasant. Good waiting area. No pressure to add service. More

by bshafer3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

It is always easy to work with Rich and am generally satisfied with what needed to be done. More

by sibhcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 10, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 02, 2022

Dealer was so good as making an appointment and Eddy a technician was excellent in contact with customer. Highly recommend ! More

by Rohd2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Oct 07, 2022 -

AutoNation Toyota Tempe responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Tempe and we hope to be of service again in the future.

October 02, 2022

As always, Chris Keenan takes excellent care of our 1999 Toyota 4-Runner. He kept us informed on the issues and repairs necessary to fix our air conditioning. Chris makes it very easy to schedule an appoi More

by O_HEAGHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Keenan
Oct 08, 2022 -

AutoNation Toyota Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 02, 2022

I waited in line 45 minutes before my vehicle was taken back to service department. Then it took an additional 2 1/2+ hours to change oil and rotate the tires! The service tech, Rich Taylor, was very pro More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Taylor
Oct 08, 2022 -

AutoNation Toyota Tempe responded

Hi Ted, we are disappointed by your experience at AutoNation Toyota Tempe. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 420-3425 to discuss what we can do to help.

October 01, 2022

They really do not seem to care. They get you in there and tell you need a few things and then do not even go over it with you when you pay. They do not wash the cars anymore. Th More

by mblyoung66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know
Oct 06, 2022 -

AutoNation Toyota Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

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