AutoNation Toyota Tempe

I needed my Truck serviced and called in at the last min to see if i could get in. Not only did I get the 60,000 service done the next day it was exactly what i needed in terms of timing. The Service was qu to see if i could get in. Not only did I get the 60,000 service done the next day it was exactly what i needed in terms of timing. The Service was quick the Service Adviser was amazing and clear. He let me know exactly what to expect. But everything he told me happened the way he explained. In todays world of lack of customer service from all industries. Its refreshing to see Tempe Toyota is so far above most service organizations. I recomend them to anyone needing service just amazing. More

Muy amables todos y atentos muy buena atención. Se comunicaron con migo para explicarme los servicios necesarios para mi carro. Se comunicaron con migo para explicarme los servicios necesarios para mi carro. More

Roman was amazing and helped us buy our Rav 4 seamlessly and with no hassle. and with no hassle. More

Over 2 hrs to chg oil and rotate tires is a little excessive. Recommending a new cabinAF wrong when I chg’d it the day before is wrong too, $64 vs $15 ???? excessive. Recommending a new cabinAF wrong when I chg’d it the day before is wrong too, $64 vs $15 ???? More

I have enjoyed working with Rich Taylor. He is a great service advisor. He has always been able to fit me in working with my work schedule. He is a great service advisor. He has always been able to fit me in working with my work schedule. More

Service was performed correctly albeit it took almost 2 hours for a oil-and oil filter change with an appointment hours for a oil-and oil filter change with an appointment More

Bought many vehicles over the past twenty years, and my experience is always great at AutoNation Toyota Tempe. Thanks to my Sales guy Mark for making the buying experience smooth. experience is always great at AutoNation Toyota Tempe. Thanks to my Sales guy Mark for making the buying experience smooth. More

I received an offer in the mail for a free check up so I called and made an appointment. When I arrived just for the check up, I was told it would take about an hour and a half - said it was a crazy morning called and made an appointment. When I arrived just for the check up, I was told it would take about an hour and a half - said it was a crazy morning. So why make an appointment? My main need was for air in the spare tire. He said he would try and get it done quicker. Thankfully he did do that. I requested that they place the spare with the stem downwards and the stem facing the back so it would be easy to get to. When the service adviser gave me the keys back, he said that they didn't place the spare as I wanted, they were able to fill the spare tire with air, but they could only put the pressure at 38 lbs. (I had requested 40) because if I hit a bump hard the spare could act like a bomb and explode. When I drove away I checked the tire pressure on the display and the pressure in the spare was 50! I think they were just in a hurry and did not want to pull the spare out and re position it. None of the other fluids or systems were checked. More

Sales person was very helpful and showed me several vehicles. Found the one I liked, got a very good trade in amount. I was however disappointed in all the Warranty charges that were not spelled out vehicles. Found the one I liked, got a very good trade in amount. I was however disappointed in all the Warranty charges that were not spelled out up front with amounts. I was never told there was a charge for Wheel cosmetics? tires, windshield, dents and oil changes.. pay for oil changes in advance! Why would anyone want to pay finance charges on these things!! If i agreed to any of these things it was because I thought it was included in the Total Extended Warranty charge!! I was not informed of the amounts of each item, or I would not have agreed to it! More

Good deal, but my car was not clean as expected, poor detailed, they need to work on your customer service skills. detailed, they need to work on your customer service skills. More