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AutoNation Toyota Pinellas Park

Pinellas Park, FL

4.6
2,685 Reviews
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8501 U.S. Highway 19 North

Pinellas Park, FL

33781

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Showing 2,685 reviews

July 13, 2023

Fast and friendly service. I was in and out for a repair service and they worked with me to ensure it was covered under warranty and answered all questions I had! More

by Matthieu_john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie Torrez, Paul Hildebrand
Jul 17, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Kiley was the bomb she had me in and out in no time , answered all my questions with no hesitation, great attitude thanks kiley More

by zackwylde76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jul 17, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

They didn't rotate tires and said they did. They charge to much in labor. Not happy with them! More

by floridakupcake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gordon
Jul 17, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

July 12, 2023

I have been going to this center for 10+ years, and have bought 7 vehicles from here. The service department is average for as busy as they are, but the mechanic section leaves something to be desired ( Fau More

by razzjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 17, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

July 12, 2023

Excellent service! Check in was organized. Service was quick. I believe my Service Advisor was Todd Arnold since his name is on my invoice. He was super friendly. I More

by jansenvalles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Arnold
Jul 17, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 11, 2023

They do a good job with maintenance, offering lots of services. Their website is easy to make an appointment and they’re usually close to on-time. More

by Is350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Customer service was efficient, but service was sloppy. The oil light was not reprogrammed at pickup, which required additional time in the shop. They also failed to level out the pressure in my tires that More

by Cadigmchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Jul 15, 2023 -

AutoNation Toyota Pinellas Park responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

July 11, 2023

Clean facilities and great customer service. Communication is good and friendly. I still drive a Toyota More

by SwtAzn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Pozo
Jul 17, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 10, 2023

Staff was courteous and very helpful especially Ms Christie who went the extra mile to resolve all my concerns created by another dealership. Bravo Ms Christie - you are an excellent representative of More

by panyin78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie Mann
Jul 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Melanie that checked me out ar rhe end of appt. was very rude, on her phone and laughed at me and I asked what was so funny, she said, I'm allowed to laugh!! Poor customer service skills. More

by vcarr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie and John service manager, Matthew Gordon
Jul 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1423 to discuss what we can do to help.

Jul 13, 2023 -

vcarr59 responded

I would like to see Melanie, cashier/checkout person in service department receive further customer service training. Or maybe she needs different position at the company not working with people.

Jul 13, 2023 -

vcarr59 responded

John, service manager also was unable to fix my radio. The problem was in the bluetooth setting. He suggested I google it to find solution. I found that frustrating and upsetting that no one could fix this problem since I bought the this brand new car. Also, I've waited over 7 months for my 2nd key remote. No one could tell me anything on when to expect it.

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