AutoNation Toyota Pinellas Park

Chris was outstanding and went above and beyond walking me through the service process. He even had a hug for a recent widow who had no idea how to deal with dealer service centers. Thank you to all the me through the service process. He even had a hug for a recent widow who had no idea how to deal with dealer service centers. Thank you to all the folks at Autonation. More

Eyad was very helpful and workable to help meet my budget with the car I wanted to get. with the car I wanted to get. More

Eyad was great! He was knowledgeable, helping me find exactly what I wanted and made the process quick and easy. He was knowledgeable, helping me find exactly what I wanted and made the process quick and easy. More

I had an 8:30am appointment for an oil change. (new car so have a few free oil changes). Upon arrival I was told it would be an hour as it was very busy. I accepted that as I had plenty of time f (new car so have a few free oil changes). Upon arrival I was told it would be an hour as it was very busy. I accepted that as I had plenty of time from 9:30am to make it to my doctor's appointment. But come 10 am the car still wasn't ready. I asked my service advisor how much longer and she was to check. Being very busy it was a while before she could tell me where the car was in the process. Finally about 11am (2.5 hours after arrival) I asked again and shortly there after I was told it was ready- was told to go outside. Then they couldn't find my keys... for over 10 minutes. Now I was a bit worried. Finally it was determined my car was NOT ready yet, but that it would be another 10 min. ~11:30am. I finally got my car after 3 hours for a simple oil change. I'd rather pay for an oil change. On the positive side- the people were nice about it...but somewhere along the way the organization lost sight of scheduling to suit the customers. More

It was all right… Thought it took a little longer than what it should just for an oil change and a tire rotation especially when I did have an appointment it still took an hour and a half, but it was all what it should just for an oil change and a tire rotation especially when I did have an appointment it still took an hour and a half, but it was all right More

Super simple, easy in and out. Entire team was very professional and courteous. Great experience. Entire team was very professional and courteous. Great experience. More

Eyad did a great job assisting us with the purchase of our new Bronco Wildtrack. our new Bronco Wildtrack. More

Excellent Service Experience Service Representative Ryan very thorough and worked best deal available for me Im disabled veteran retired usaf and appreciate the outstanding customer service very thorough and worked best deal available for me Im disabled veteran retired usaf and appreciate the outstanding customer service More

I am writing to express my extreme disappointment and frustration regarding my recent experience at your showroom. I believe it is important to bring to your attention the series of unfortunate events th frustration regarding my recent experience at your showroom. I believe it is important to bring to your attention the series of unfortunate events that transpired during my visit, as it has left me with a significant loss and a negative perception of your dealership. Firstly, I want to address the issue of financial processing. It was disheartening to discover that your dealership does not work with certain finance banks after I had already invested time and effort in visiting the showroom. This information should have been communicated to me before offering the deal, as it resulted in me losing a day's pay due to the visit. Moreover, during my visit to finalize the deal, I encountered a situation where your salesperson provided me with incorrect documents, specifically the purchase and sales agreement. This misinformation not only caused confusion but also raised concerns about the professionalism and attention to detail within your team. The most distressing part of my experience occurred when, after leaving the showroom, I returned to collect the correct purchase and sales agreement and complete the necessary paperwork. To my shock, I was informed that the vehicle had been sold, despite my commitment to the deal just moments earlier. This abrupt change in status and the subsequent lack of explanation left me feeling deceived and mistreated as a customer. More

It was a great experience! Jehan, Eyad and Jess went above and beyond , definitely will recommend to friends and family Jehan, Eyad and Jess went above and beyond , definitely will recommend to friends and family More