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AutoNation Toyota Pinellas Park

Pinellas Park, FL

4.6
2,760 Reviews
AutoNation Toyota Pinellas Park is your local source for all things Toyota in the St. Petersburg area. Located just a short ways south of Mainlands Golf Course in Pinellas Park, we are one of the largest Toyota dealerships in Western Florida. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Pinellas Park has it all. Visit our website to learn more, and schedule a test drive today.
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8501 U.S. Highway 19 North

Pinellas Park, FL

33781

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Showing 2,760 reviews

December 11, 2023

Recently took my 2015 Toyota Avalon for an oil change to Auto Nation Toyota, Pinellas Park. As always, I ask them to please clean up the oil pan, drain plug and cartridge area afterwards. Got my car home More

by Brian F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Matthew Gordon
Dec 13, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Brian, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (727) 231-1423 to speak to our manager directly.

Dec 13, 2023 -

Brian F. responded

I called this number (727) 232-1423 and left a message for a return call to me. I have no clue as to who is the manager?

Dec 14, 2023 -

Brian F. responded

December 14, 2023 This morning I had a face-to-face, 15 minute conversation, with Matthew Gordon (Aftersales Service Director at Auto Nation, Pinellas Park. He explained how the oil drain configuration is set up in many of the 3.5L power plants (Avalon included) and when completing oil changes, there is an oil-splash when draining the oil from the sump and some residual oil remains on rails and parts which are virtually inaccessible, allowing oil drops to the floor that are visible for a couple of days after an oil change. This issue has now been resolved to my satisfaction and I am changing my rating to a 5-star. Thank you Matt Gordon. My wife and I have owned 3 Toyota vehicles and we will continue to do so in the future. Brian F.

December 08, 2023

Another good service experience. Just needed basic scheduled maintenance but they handled the time and communication well. More

by Whodat123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 09, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

hope was great - got me in and out in no time. extremely nice and professional. More

by AmyJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Peterson, Matthew Gordon
Dec 09, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Excellent 1 year service under the ToyotaCare Program for oil, filter and tire rotation. Pictures were texted as service was performed. More

by ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary PICCININNI, Matthew Gordon
Dec 08, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

I had a great experience working with Vanessa Talbert & Alex L. Vanessa was prompt to email me back the same day about the 4Runner I was interested in. I had specific parameters about my trade-in/budget More

by jmigliore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Dec 08, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 04, 2023

Hope Peterson is awesome service advisor, she ensures our cars get in and out on time. She is diligent ensuring we get the right service for our cars. Autonation always does a great job and stands behind More

by Fuscotom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hope Peterson, Matthew Gordon
Dec 07, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Always take my little Scion there for service. I deal with Hope Peterson who always looks after me without fail. More

by Adathomson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Peterson
Dec 07, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

Go out of the way to work with me and meet my request for service and time. More

by brendaespinueva
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gordon
Dec 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Great experience with this dealership. Jose was extremely helpful, and talked through my preferences with me. He was super knowledgeable on all my vehicle’s features! Gary was also super h More

by paiget
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Gary
Dec 05, 2023 -

AutoNation Toyota Pinellas Park responded

Hi Paiget, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2023

Very efficient and Hope was thorough to explain the work needed. Pictures sent to me from technician on my phone showing work done and engine fluid levels. More

by Kathleen.Linden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope, Matthew Gordon
Dec 05, 2023 -

AutoNation Toyota Pinellas Park responded

We are pleased to hear you had such a positive experience with us, Kathleen! If you ever need help, just give us a call. Happy motoring!

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